I have no idea how this complex received these good reviews. It is not possible. Are you sure you have the right apartments?? The office staff is incredibly incompetant. They do not care - they just say whatever they need to say to you to get you out of there..than never see to it getting done. The pool hours are terrible. Only operational 6 days a week and office hours only...Studid...on top of that it is usually closed 3 days a week for cleaning. The playgrounds are very dirty. I just do not have a clue as to how this place could get several good reviews..hmmmm?? Very interesting...
Maintenance is super slow at getting to your need. They say its by priority...
As for the apartment: The walls are paper thin - bad insulation at doors and windows. No bathrooms down stairs - which should be a builder violation. No central lighting in the living room. Every thing breaks regularly.
They don't regulate the traffic or # of member parking at all - ppl are just allowed to have the number they desire. My family does not feel safe at all here to even go outside. The ppl are loud often late at night - we've seen some pretty weird stuff go on outside around here from day one.
They have a pet restriction but do not enforce it - their one trash compactor is far end and doesn't get emptied enough because once a week it has mountain of trash piled outside of it..gross.
The complex is poorly maintained, lighted, cleaned, managed...you name it. It's bad.
Read more: http://www.apartmentratings.com/rate/FL-Vero-Beach-Palms-at