Review History for anonymous

MAA Seven Oaks


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anonymous

Resident 2020

7/6/2020

My apartment smelled like cigarette smoke and mold. And I had many sinus infections due to this.And the property manager kids and kids from neighborhood are very loud screaming and hollering running all around the community playing in the street, and nothing is done about it. My husband and I fell on hard times and was not given any leniency to pay rent a few days late and was hit with court fees and rent which there was no way we could pay all that. So we were put out of our place. I have never had a rental office deny a request for 1 or 2 day extra to pay rent before in my life. And to see a previous tenant leave review that the rental office worked with them and even found them a another place and helped them end lease early is really concerning. I would not recommend to anyone to stay here because the rent is to high for the size and quality of the apartments. Also they will throw you out on the street with no concerns and rent office manager will offer no help for those they choose to do that to. Which is not professional or right.
    Manager

    7/13/2020

    MAA Seven Oaks
    We are disappointed to hear that you are not having a more positive experience with us at Colonial Grand at Seven Oaks. We would like to work towards a resolution and take your time seriously, please reach out to the customer care team in your area at ResidentCare@maac.com and allow us 48 business hours for a response. Thank you.

    Review 120 out of 464

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