Clear Lake Palms
Prospective Resident · 2019
If there was an option to leave zero stars I would. Security does absolutely nothing to keep the place safe. Drug deals occur in parking lot but all they are concerned with us towing guests' cars after being parked for only 4 hours at night. Guest came back at 1:30 am after being downtown to find their car being towed away. The tow truck driver refused to stop after being told it was the guest's car which is ILLEGAL. They said too bad and kept driving away so we were forced to pay the full price and not half, which per FLORIDA STATUTE they MUST drop the vehicle and only charge the owner HALF of the full amount. Security would do nothing to help and said to come back to the office and complain to them, when they're not even open. The car was only parked from 9 PM to 1 AM. FOUR HOURS IS NOT OVERNIGHT PARKING. Guest has been parking until that time for the past TWO years when visiting. They just tow cars at random to keep the money flowing to the tow company. Huge scam. They make all guests park on the roadway illegally blocking the view of oncoming traffic. I've came close to getting into several crashes there because you can't see oncoming vehicles on Executive Center Dr. Oncoming vehicles have to flash their brights at night to let you know they're coming. Place is truly awful.