Wilton Tower

(371 Reviews & Surveys)
520 Northeast 20th Street, Wilton Manors, FL 33305
$1,584 - $2,135/mo

Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

Not Available

2 Bedrooms

2 Beds, 1 Bath

Not Available

2 Beds, 2 Baths

Not Available

Studio

Studio, 1 Bath

Not Available

Disclaimer: Special, prices and availabilities subject to change.

Ratings & Reviews

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

B+

Noise

3.4

Grounds

3.3

Safety

2.9

Office Staff

2.9

Maintenance

3.3

Neighborhood

4.1

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A+

Number of reviews in the past 365 days

26

Manager’s Review Engagement

A+

Percentage of reviews responded to

100%

Manager’s Review Reply Time

A-

Average time to respond to reviews

6.27 days

Verified Residents
Reviews with the Verified Badge are from residents surveyed directly from the community, ensuring reviews are from real residents!

Reviews

(130)

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Verified Resident 917496

VRP 2021

6/15/2021

A maintenance request was fast and professional. All the staff here has been great! The apartments are beautiful. The grounds are beautiful. It is also a building where other tenants say "hello", "good morning", "good evening" and more. You feelSee More >
Manager

6/18/2021

Wilton Tower
We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. We look forward to providing you with more great experiences in the near future. Please let us know what we can do for you in the future.
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Verified Resident 915183

VRP 2021

6/10/2021

So far this community has been a good move. Literally only been a couple weeks. It started off rocky with issues in the apartment but staff here has been very quick to respond. As far as amenities this place is quality. Location is also great.See More >
Manager

6/18/2021

Wilton Tower
We apologize that we missed the mark on your move-in experience, but are pleased to hear that you are happy with the community and that the team is working with you to make a great lasting experience. If there is anything I can do to help, please contact me. - Michael, Property Manager

Updated Review

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Verified Resident 911703

VRP 2020 - 2021

6/8/2021

The place is horrible. Stay far away. Management changes frequently. They do not take responsibility for issues. The "temporary" manager doesn't respond to emails or calls. She tries to intimidate you when you talk to her.See More >
Manager

6/10/2021

Wilton Tower
We are sorry to hear about the concerns you are having with the community. We have a new Property Manager, Michael who is committed to working with you to resolve any outstanding matters. Please contact the office at 954.561.1814 or stop by to meet him.

Updated Review

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Verified Resident 909231

VRP 2019 - 2021

6/7/2021

REFUND ONE MONTHS RENT EVERYTIME YOU DO NOT FIX A REPORTED PROBLEM. Everything is wrong with the current maintenance staff. I have reported this three times. The first call was ignored. The 2nd ended with maintenance leaving saying they don't know what isSee More >
Manager

6/10/2021

Wilton Tower
We are sorry that you are having an issue with the new thermostat in your home. Our new manager, Michael, is here to help work through this. Please contact the office at 954.561.1814 or stop by to meet him and he will work with you to make sure this is fixed correctly.
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Verified Resident 909033

VRP 2020 - 2021

5/27/2021

Great service so nice so professional and quick. Great service so nice so professional and quick. Great service so nice so professional and quick. Great service so nice so professional and quick. Great service so nice so professional and quick.

Manager

6/3/2021

Wilton Tower
Thank you for your kind review. We have a new service team who is dedicated to the building and our residents and we hope to continue to make your experience a great one! - Sara, Regional Property Manager

Updated Review

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Verified Resident 894044

VRP 2020 - 2021

5/25/2021

There were numerous issues that needed to be addressed. A stable and capable staff was the biggest issue. Thankfully that issue is resolved. Everything else is falling into place..................!

Manager

6/2/2021

Wilton Tower
Thank you for your feedback. We appreciate your continued residency and patience while we put the right team in place. We look forward to continuing to make improvements and making Wilton a great place to live! - Sara, Regional Manager

Updated Review

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Verified Resident 822758

VRP 2018 - 2021

4/14/2021

For the first year I lived here, things were very good. Things were done for the tenants. Then Pinnacle Management took over, and the past two years have gone down hill. It appears that they can't keep office managers, maintenance people orSee More >
Manager

4/14/2021

Wilton Tower
Hello! We apologize that you have not had the best experience. We want to turn this around. It is unfortunate news to hear that your experience at Wilton Tower was not up to your standards. Feedback is always welcomed and the new Property Manager, Erica, would be more than happy to discuss your experience. Please contact the leasing office at 954-561-1814 so we can set a time to connect and find resolutions.
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Verified Resident 876130

VRP 2021

2/25/2021

It was a great experience and the office staff was a pleasure to work with. The location is totally awesome and the neighbors seem very friendly. The view of the skyline is beautiful and seems to go on forever!

Manager

3/4/2021

Wilton Tower
We are so happy to hear that you have enjoyed your time here at Wilton Tower! We appreciate having you as a resident and thank you for the review! -Erica Perryman, Property Manager

Updated Review

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Verified Resident 759531

VRP 2014 - 2021

2/6/2021

We moved from Boca Raton in 2013 and we lived at the Gables to one year. We moved to Wilton Tower in Nov 2014 and have been very happy in our apartment. We are moving from apt 501 to 504 on 2/15/2021

Manager

2/17/2021

Wilton Tower
We are so happy that you have enjoyed your time here and have high hopes that you will love your next apartment in the community. Thank you so much for being a valued resident! - Erica Perryman, Property Manager
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aexdudex08

Resident 2020 - 2021

1/23/2021

I had high hopes when I moved into WT back in September. However, since moving in we have gone through numerous property managers and leasing agents. The current "floating property manager" is extremely rude and condescending. Anytime you try to tell her something that isSee More >
Manager

1/27/2021

Wilton Tower
We are so sorry to hear of the trouble getting the call box up and running for you. This should be resolved now, but if not, please do contact us directly and let us know. We do unfortunately have a policy that we only issue one fob per lease holder, so we cannot allow anyone to purchase a second fob. We do apologize for this inconvenience. If you require any further assistance, please contact our office directly at [email protected]
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Verified Resident 865272

VRP 2018 - 2021

1/19/2021

They have been making a lot of improvements, renovations and sprucing up the property looks great feels nicer because it looks nicer, one tricky thing are leading to sketchy tenants with roommates that increase issues, drug use, cleanliness and police drama

Manager

1/27/2021

Wilton Tower
Thank you so much for your kind words, we've enjoyed completing the new renovations and are glad you've enjoyed using them. We are always keeping an eye out for any unacceptable behaviors and addressing immediately. If you have any specific concerns, please contact us directly at [email protected]
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Verified Resident 854296

VRP 2020

12/15/2020

only 5 months here, so far, so good.............. 200 characters makes no sense XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

Manager

12/24/2020

Wilton Tower
Thank you for your kind words! We are so happy to hear you are having a good experience with us and look forward to your continued residency.

Updated Review

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Verified Resident 769237

VRP 2019 - 2020

12/11/2020

i have nothing good to say. Every manager quits. Work orders are closed without the work being done. Even when you submit the problem for the second time, the work is never done. This building needs a manager that works.

Manager

12/11/2020

Wilton Tower
We appreciate your feedback and are sorry that we've failed to meet your expectations. We are establishing new protocols for checking in after each work order to ensure that your request has been fully addressed and there are no follow-up items required. If you happen to have any currently open work orders, please contact the office at 954.561.1814 and we can address them for you.

Updated Review

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[email protected]

Resident 2020

11/6/2020

This is an update to my previous 0 out of 5 star rating. After dealing with a german cockroach infestation since May of 2020 the property management at Wilton Tower run by Pinnacle Live has done next to nothing to correct the issue. The pestSee More >
Manager

11/19/2020

Wilton Tower
I apologize if your experience at Wilton Tower has not met your expectations. I believe we were able to resolve the issues offline. Thank you for connecting with us. Sara Cox - Regional Manager
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anonymous

Resident 2016 - 2020

11/6/2020

This use to be a very nice building! Than in January Pinnacle took over and building has been horribly neglected. The building is infested with mold and roaches! There is no maintenance in the building! Residents are forced to call code compliance and health departmentSee More >
Manager

11/12/2020

Wilton Tower
We take your feedback seriously and want to resolve this but without an identity cannot proactively reach out to you. I will plan to reach to you if you can call me on my office line next week - that number is: 941-549-8325. This way I can find out your specific concerns and we can find solutions. Thank you kindly, Sara Cox - Regional Property Manager
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Verified Resident 837093

VRP 2018 - 2020

10/27/2020

Renovated, redecorated, painted. Luxury living at the foot of Wilton Drive's active, exciting and vibrant gay business area. Everything you want to do, to see, to eat, and to buy is easily within walking distance of Wilton Tower. City Hall, police department, fire station andSee More >
Manager

10/30/2020

Wilton Tower
Thank you for your review and your wonderful comments . We take great pride in our building and our community, and we strive to bring a 5 star living experience to all of our residents. Please don't hesitate to reach out if you need any assistance.
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Verified Resident 837036

VRP 2016 - 2020

10/27/2020

The community is well-maintained and is continuously upgraded to make the experience living here better. The Fitness Center provides everything that is needed for a good workout. There is more than enough variety in equipment to please all fitness levels. The FitnessSee More >
Manager

10/30/2020

Wilton Tower
Thank you for your feedback! We are thrilled you love the new amenities here at Wilton Tower. We have many new updates underway to make Wilton an even better place to live.
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Verified Resident 837021

VRP 2016 - 2020

10/27/2020

great place to live but to mich time to get ur stuff fix's great guest great building but things have to get better such a sad moment this building was not this bad conditions ........................

Manager

10/30/2020

Wilton Tower
Thank you for your honest observations about our community. We apologize if the repairs that you requested took longer than expected. Rest assured that we are constantly trying to improve our response when residents open a work order. Please don't hesitate to reach out to to me directly should you have any further feedback. Thank you, Veronica - Community Manager

Updated Review

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Verified Resident 780563

VRP 2019 - 2020

10/24/2020

Excellent community . The new owners are great. I am very happy here and hope to be here for quite a while . I moved in too early to get an updated kitchen and floors but I am still very happy. Things have certainly improved withSee More >
Manager

10/30/2020

Wilton Tower
We are happy to hear that you enjoy living in our community, and thank you for taking the time to share your thoughts. We want you to love coming home to Wilton Tower!
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Verified Resident 815955

VRP 2019 - 2020

9/10/2020

goooooooooooooooooooooooooooooooooooooooooooooooooooooooooo

Manager

9/16/2020

Wilton Tower
Hi Neighbor, Thank you for the 4 and a Half Stars. Wilton Tower Management
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Verified Resident 815181

VRP 2020

9/9/2020

Most "amenities" in this building are not working. This includes the outdoor kitchen, the fire pit, the hot tub, the kayak, the business center. There are new owners here, and they are spending lots of money renovating the building, but they just don'tSee More >
Manager

9/17/2020

Wilton Tower
Your feedback is very important to us, thank you for taking the time to submit this review. Here is a quick up date on the status of the amenities you outlined in your review. The outdoor kitchen & fire pit are waiting on permit approval from the City of Wilton Manors. The hot tub is working well, however there is currently a Broward County Ordinance that requires we keep the hot tub closed, this is due to Covid-19. We are finishing up the renovations in the business center and waiting on our new furniture. The Kayak is also available for use; a few residents took it out on the water this past Friday. Thank you again for your feedback. If you have any additional concerns or questions, we would love to help you get them answered. Stop in or message us via the resident app anytime. Sincerely, Veronica, Property Manager
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Verified Resident 808583

VRP 2013 - 2020

8/27/2020

Lived here 7 years. Love it! I highly recommend Wilton Tower community apartments. The staff are responsive and knowledgeable. The pool area is wonderful and the building is secure and I feel safe living here. Security is my #1 priority whenSee More >
Manager

8/28/2020

Wilton Tower
Thank you so much for your 5 star review of Wilton Tower. It means the world to us.
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Verified Resident 805256

VRP 2010 - 2020

8/18/2020

The concerns of present owners are to make an old building look newer without spending money to fix the more expensive inadequate plumbing, a/c, and things that are run down INSIDE the apts. Office needs to be open on Saturdays. Maintainance needs to beSee More >
Manager

8/20/2020

Wilton Tower
Hi Neighbor, Thank you for taking the time to provide your feedback, we value your opinion and are always looking for ways to improve. Our standard maintenance hours are Monday through Friday from 8AM to 5PM, however we are on call 24/7 for emergencies. We agree with you on the Saturday hours and beginning in September our office will re-open on Saturdays. If you have time, I would love to connect with you over the phone or in person to discuss our plans for the building. Have a great day. Dana Costa Regional Property Manager Pinnacle Living

Updated Review

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TOM713

Resident 2018 - 2020

8/10/2020

In response to the property manager's reply to my last review: Yes, YOU hired a third-billing company, but you put the cost for that ON THE TENANTS. Yes, YOU opted to change the method of billing for utilities, but that changed resulted in an increaseSee More >
Manager

8/10/2020

Wilton Tower
Hi Tom, Thank you for your feedback, a member of management will reach out to.
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Verified Resident 785690

VRP 2013 - 2020

6/30/2020

experience in quality of building has declined tremendously since i first moved in 8 years ago! management can only operate correctly if the corporate level was operating properly. outside building needs to be painted!

Manager

7/21/2020

Wilton Tower
Hi Neighbor, Thank you for your feedback, I would love the opportunity to discuss your concerns and our upcoming improvement projects with you over the phone or in person. We have many excited projects planned and have already begun our Poolside BBQ, Poolside Bathrooms, Interior Hallway, Fitness Center and Unit Renovations. Looking forward to hearing back from you. I can be reached at 954-561-1814 or via email at [email protected]

Features & Amenities

Laundry
  • Laundry On-Site
Pets
  • Dogs Allowed
This community is managed by

Oak Residential Partners

A
A
Communities
14

Questions & Answers (1)

Anonymous
Asked on: 03/19/2018
Q: What is security like?

Frequently Asked

What are noise levels like at Wilton Tower?
The community is rated 3.4/5 stars, which is considered having quiet noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Wilton Tower?
The community is rated 3.3/5 stars, signifying much satisfaction on average.
How safe is Wilton Tower?
The community is rated 2.9/5 stars, which is considered being moderately safe on average.
How satisfied are residents with the neighborhood
The community is rated 4.1/5 stars, signifying extreme satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 3.3/5 stars, which is considered being very effective on average.
How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 6.27 days to their community reviews in the past year.
Who manages Wilton Tower?
Oak Residential Partners
What is the pet policy at Wilton Tower?
Dogs Allowed
What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and Studio, 1 Bath

Check Availability

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Wilton Tower is an apartment in Wilton Manors in zip code 33305. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Fort Lauderdale, Oakland Park, Lauderdale By The Sea, Lauderdale Lakes, and Lauderhill. 33334, 33311, 33305, 33334, and 33304 are nearby zips.