Casa Mirella Apartment Homes
#17,117 #6 #1,795

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Casa Mirella Apartment Homes

101 Casa Mirella Way, Windermere, FL 34786
(80 Reviews)
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Floor Plans & Pricing

1 Bedroom

A - Viscaya

1 Bed, 1 Bath | 986 sq. ft.

2 Available Units

See Floor Plan Details

2 Bedrooms

B1 - Venetian

2 Beds, 2 Baths | 1,408 sq. ft.

3 Available Units

See Floor Plan Details

B2 - Portofino

2 Beds, 2 Baths | 1,408 sq. ft.

3 Available Units

See Floor Plan Details

B - Capri

2 Beds, 2 Baths | 1,389 sq. ft.

2 Available Units

See Floor Plan Details

3 Bedrooms

C1 - Almafi

3 Beds, 2 Baths | 1,751 sq. ft.

3 Available Units

See Floor Plan Details

C - Tuscany

3 Beds, 2 Baths | 1,751 sq. ft.

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

D-
D-

Renter Ratings

D

Review Ratings

Noise

2.0

Grounds

1.5

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

2.5

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C-

Number of reviews in the past 365 days

2

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

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Casa Mirella Apartment Homes Reviews

(79)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident 2020 - 2023

10/27/2023

BEWARE! DO NOT MOVE HERE!

Beware!!!! Don’t move here!!! GVA management steals your money! I moved out in July and have yet to receive my security deposit that is owed to me. I’ve been given the run around by several members of management. The property manager Monique lacks empathy and… See More >
    Review Author Icon

    anonymous

    Resident 2019 - 2023

    6/5/2023

    Terrible and getting WORSE

    I've lived at Casa Mirella for 4 years. Each year the management and maintenance of the property gets worse. The community grills (both of them) were out of service for 2 months, all of April and May. Our community pool was out of service for… See More >
      Review Author Icon

      anonymous

      Resident 2021 - 2022

      9/16/2022

      DO NOT MOVE HERE

      PSA!!! * warning long post but extremely important* DONOTMOVEHERE!!Where do I start? We’ve been here since March of 2021 and I kid you not a month in we were seeing roaches, the small ones… Please believe these reviews that say there are ROACHES, not only… See More >
        Review Author Icon

        anonymous

        Resident 2020 - 2022

        9/15/2022

        Terrible Management

        I just finished my lease here, and I am SO GLAD I moved out. First of all, my lease renewal offer was $500 more per month than what I was paying, which was horrible. More importantly, when they recently switch management companies, something broke down.… See More >
          Review Author Icon

          Resident

          Resident 2020 - 2022

          8/2/2022

          The internet services through Summit Broadband is horrible. It's a monopoly because we aren't allowed any other option. It has been impossible for me to work from home due to connectivity issues. Also, Rent increases are preposterously exorbitant.

            Review Author Icon

            Resident 1043219

            Verified Resident 2018 - 2022

            7/8/2022

            The grounds (landscaping) , fountain, pool, and gates are not maintained very well. Current management is not responsive to tenants needs and requests! When something breaks, it takes an unacceptable time to fix or repair the issue!

              Manager

              7/14/2022

              Casa Mirella Apartment Homes
              Thank you for leaving a review and bringing this to our attention. The satisfaction of our residents is a top priority for us, and what your have described is not how we like to support our residents. We are eager to address your concerns, so please give us a call or stop by our office for a chat.
              Review Author Icon

              Resident 1043131

              Verified Resident 2022

              7/8/2022

              I love living in this community. My apartment is perfect for me. I especially enjoy the outdoor screened patio facing the lake. The office staff is friendly and professional. Maria and Brittany have been exceptional at answering my questions and taking care of me along… See More >
                Manager

                7/12/2022

                Casa Mirella Apartment Homes
                It makes us happy to hear that you have been impressed by our friendly and professional team, especially Maria and Brittany. However, we want all aspects of your living experience to be worthy of five stars, so we greatly appreciate your suggestions for improvement. Our team is discussing your feedback internally, and we welcome you to reach out if there is anything else that you would like to add.
                Review Author Icon

                Resident 1041649

                Verified Resident 2021 - 2022

                7/3/2022

                Not a great experience. Rent has gone up quite a bit. The grounds always have trash, the gates are either open all weekend ( allowing all the wrong people access) or you cannot get in with clicker or code. People all around us sit on… See More >
                  Manager

                  7/8/2022

                  Casa Mirella Apartment Homes
                  We are sorry that our upkeep, parking, and the overall well-being of our community have not met your expectations. We strive to deliver prompt and reliable service that makes this a home you love, and we are eager to discuss your observations in more detail. Please call or come by the office for us to continue our conversation. Thank you!
                  Review Author Icon

                  Resident 1039108

                  Verified Resident 2021 - 2022

                  6/24/2022

                  when we first moved in things were wonderful, quiet and clean, something changed.. not sure with management or with ownership... now grounds are filthly, the amount of people that are allowed to move in with larger than life dogs, dog poop everywhere-- , people with… See More >
                    Manager

                    6/29/2022

                    Casa Mirella Apartment Homes
                    Thank you for taking the time to leave a review. The upkeep of our community is vital to us, and we appreciate you sharing your observations with us. We would like to connect with you to hear more, so please give us a call or stop by our office for a chat. We hope to hear from you soon.
                    Review Author Icon

                    Resident 1038132

                    Verified Resident 2021 - 2022

                    6/21/2022

                    Hasta el d?a de hoy mi experiencia es totalmente satisfactoria, el departamento es muy c?modo, cuando lo tomamos estaba impecable , renovado y muy limpio y todos los electrodom?sticos funcionaban bien. Con respecto a la comunidad puedo decir que es super tranquila y segura, todos los… See More >
                      Manager

                      6/24/2022

                      Casa Mirella Apartment Homes
                      Su excelente recomendación es muy apreciada! Nos complace que haya quedado impresionado por nuestro complejo limpio y tranquilo.
                      Review Author Icon

                      Resident 1030401

                      Verified Resident 2021 - 2022

                      5/29/2022

                      Like the one bedroom apartment. Well laid out - spacious and comfortable. Close proximity to shopping - grocery, drugstore, shopping center with a variety of retail stores and restaurants. Quiet neighborhood.

                        Manager

                        6/2/2022

                        Casa Mirella Apartment Homes
                        We are delighted to read your glowing review about our conveniently-located and comfortable community. Our team works hard to take care of residents, and your compliment shave made our day!
                        Review Author Icon

                        Resident 1027721

                        Verified Resident 2016 - 2022

                        5/20/2022

                        Great community. Management is responsive as well as maintenance. The only issue I have is the neighbors above. They are extremally noisy and disruptive. I have complained numerous times and nothing ever improves.

                          Manager

                          5/24/2022

                          Casa Mirella Apartment Homes
                          It is great to hear that you enjoy being a resident of our wonderful community, and we are grateful for your recognition of the responsive service provided by both our office and maintenance teams. We would be happy to assist you with any noise disturbances you are experiencing and invite you to contact us in the office when you get a chance. Many thanks!
                          Review Author Icon

                          Resident 1026298

                          Verified Resident 2019 - 2022

                          5/16/2022

                          Office staff friendly and knowledgeable and professional. Maintenance staff mostly friendly, mixed skill levels. Too much turnover of all employees. Untrue information is given. Some requests are granted but not performed. Don't like taupe color scheme, dark cabinetry, red lights. … See More >
                            Manager

                            5/19/2022

                            Casa Mirella Apartment Homes
                            Thank you for sharing this valuable feedback about our dedicated team! We appreciate your recommendations, and we will be sure to consider these improvements. When you have a chance, please get in touch with our office so that we can discuss your thoughts in more detail.
                            Review Author Icon

                            Resident 1026014

                            Verified Resident 2018 - 2022

                            5/15/2022

                            The community is a safe friendly quite living . the apt. has all the things you need for two people . the staff members are very friendly and always help when you are in need. I can also live very close to my daughters that… See More >
                              Manager

                              5/19/2022

                              Casa Mirella Apartment Homes
                              We are delighted to learn that you are happy with our conveniently located apartment community. Our team works hard to take care of our residents, and your compliments have made our day! Thank you!

                              Updated Review

                              Review Author Icon

                              Resident 421161

                              Verified Resident 2016 - 2022

                              5/8/2022

                              Modern appliances. Clean nice view of the property. Neighbors seem ok..Very comfortable. The property gives you a feel of luxury living. A place you can call home. You enjoy amenities and styles being showcase here.

                                Manager

                                5/12/2022

                                Casa Mirella Apartment Homes
                                Thank you for this wonderful review! We hope you continue to enjoy our modern appliances, various amenities, and clean community for many years to come. Take care.
                                Review Author Icon

                                Resident 1021462

                                Verified Resident 2020 - 2022

                                5/2/2022

                                In a decent neighborhood with nice amenities, but the prices are going up ridiculously. They tow your car even if you live there. People don't pick up their dog poop. Maintenance team is great though.

                                  Manager

                                  5/5/2022

                                  Casa Mirella Apartment Homes
                                  We are glad that our maintenance team has left you impressed with their terrific service, and we appreciate you sharing your feedback regarding parking and pet waste clean-up within our community. Please contact us in the office when you get a chance so we can further discuss your concerns and work to improve your experience. We look forward to speaking with you soon.
                                  Review Author Icon

                                  Resident 1019614

                                  Verified Resident 2021 - 2022

                                  4/25/2022

                                  The apartments are roomy and the lanai area is great. That is where the "luxury" ends. The gate is broken weekly, sometimes more often. The appliances are junk. The noise level from the apartment above us is ATROCIOUS. We have complained on at least 10… See More >
                                    Manager

                                    4/28/2022

                                    Casa Mirella Apartment Homes
                                    We are disappointed by your comments which certainly don't reflect our typically high standards. While we are glad that you enjoy your spacious apartment home and lovely lanai area, we appreciate the heads up about the noise, driving, and rent increase. We invite you to contact our office so we may address your concerns as soon as possible.
                                    Review Author Icon

                                    anonymous

                                    Resident 2020

                                    12/5/2020

                                    I've lived in a lot of different apartments and we were really excited about living here because of the size of the patios but this apartment has been the worst of all of the apartments I've been in. I had less issues in my apartment… See More >
                                      Manager

                                      12/9/2020

                                      Casa Mirella Apartment Homes
                                      We appreciate you bringing your maintenance and noise concerns to our attention. We strive to maintain effective communication and are sorry for any difficulties you may have experienced with our email service. We would be happy to assist you further and ask that you give us a call directly to avoid any miscommunication. Thank you for reaching out.
                                      Review Author Icon

                                      anonymous

                                      Resident 2018 - 2019

                                      8/27/2019

                                      We lived at Casa Mirella for one year. The noise was awful!!! Thin walls which the people yelling sounded like they were in your apartment. Horrible language from the side apartment and upstairs....we didn't sleep for months. We saw many fights from tenants outside yelling… See More >
                                        Manager

                                        9/5/2019

                                        Casa Mirella Apartment Homes
                                        We are certainly disappointed to hear that you did not have an ideal experience living here. As a former resident, we greatly appreciate your feedback and will use it to make improvements for current and future clients. While we are consistent in the manner with which we assign damage charges after a resident moves out, along with taking pictures of the damages, we would be glad to speak with you about the charges you incurred when you moved out to answer any questions. In the meantime, please feel free to reach out to me directly at info@highmarkres.com to discuss your feedback in greater detail. Please reference this review and include the apartment name in the subject line or body of the email so that I can get back with you quickly. I look forward to hearing from you.
                                        Review Author Icon

                                        anonymous

                                        Resident 2018

                                        11/23/2018

                                        Love the complex I'm just not happy with the parking situation here. I will say when ever we have needed something fixed they immediately came and helped! The apartment staff is incredibly nice and helpful whenever we need to talk to them!… See More >
                                          Manager

                                          11/26/2018

                                          Casa Mirella Apartment Homes
                                          We love hearing about the great service you've received from our friendly staff! Please reach out if you'd like to discuss your experience with parking further!
                                          Review Author Icon

                                          anonymous

                                          Resident 2018

                                          9/28/2018

                                          Great apartments and neighborhood. The only issues are the parking is bad. People who park in the far back park their cars in the front preventing those who live in the front to park at their building. Too many people and not enough parking. Also… See More >
                                            Manager

                                            10/2/2018

                                            Casa Mirella Apartment Homes
                                            We encourage our residents to be mindful of each other while walking their pets and parking their cars. Your feedback tells us that a reminder may be due. We are also looking into your feedback regarding additional pest control in our grounds. Thanks for your review and happy comments about our team.
                                            Review Author Icon

                                            anonymous

                                            Resident 2018

                                            6/15/2018

                                            I love where I live! The staff is absolutely amazing, they are all very pleasant and friendly! The place is always well maintained! The events that they throw are also fun. I enjoyed the make your own pasta the most. Can't wait to renew my… See More >
                                              Manager

                                              6/18/2018

                                              Casa Mirella Apartment Homes
                                              Thanks for letting us know you "love" your home with us! Our team is super-pumped to hear that you enjoy our community events, and we look forward to having you here for many years to come.
                                              Review Author Icon

                                              Tjrevis

                                              Resident 2018

                                              4/18/2018

                                              Our renting experience has been great! The office is always available, maintenance guys are quick to respond to requests, the pool is always clean and beautiful, and is close to stores! Parking is usually not a problem.

                                                Manager

                                                4/19/2018

                                                Casa Mirella Apartment Homes
                                                It's wonderful to hear how positive your living experience has been in our community! Our office and maintenance team are all smiles to see your appreciation for their exceptional service.
                                                Review Author Icon

                                                roni27

                                                Resident 2017 - 2018

                                                3/6/2018

                                                Casa Mirella sold me from the start. This community is absolutely beautiful. The staff is both professional and friendly. I enjoyed all the resident functions. The Sunday brunch was my favorite. I enjoyed walking around the lake late at night and always felt safe. The… See More >
                                                  Manager

                                                  3/8/2018

                                                  Casa Mirella Apartment Homes
                                                  Yay! This is such good news and I'm sure Jessica and the entire team will be thrilled to hear your positive impression of our hard work to make this community so great. We are super sad to see you leave, though-- but we wish you the best in your new journey and we sincerely hope you feel as welcomed and happy in your new community as you did with us in Casa Mirella. You will be missed!
                                                  Review Author Icon

                                                  rollypolly85

                                                  Resident 2017 - 2018

                                                  2/20/2018

                                                  Very nice apartments and very nice area. However, the construction of these apartments is very VERY poor. You are entirely at the mercy of your neighbors. If you have someone above you who walks with heavy feet, or someone next to you who enjoys listening… See More >
                                                    Manager

                                                    2/22/2018

                                                    Casa Mirella Apartment Homes
                                                    Thanks for sharing your feedback. It's our pleasure to offer you a quality apartment in a great location.We're sorry to hear you're not satisfied with the noise levels, and we want to make sure we address this as soon as possible. Can you give us a call or drop by our office so we can work together on a solution? We appreciate your time.

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer and Dryer Included
                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                    • Dogs Allowed
                                                      Restrictions: Dogs considered to have aggressive tendencies: German Shepherd, Anatolian Shepherd, American Pit Bull Terrier, American Bull Dog, Staffordshire Bull Terrier, American Staffordshire Terrier, Rottweiler, Bullmastiff, Akita, Chow Chow, Wolf-Dogs and Wolf Hybrids, Doberman (full), Airedale. Additionally, mixed breeds of these dogs are also restricted. This list should not be considered all inclusive. Please remember some breeds have nicknames and most have variations of their breed.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Ceramic Flooring in Bathroom
                                                    • Digital Thermostats
                                                    • Dog Park with Agility Equipment
                                                    • Door Bell
                                                    • Electronic Keyless Entry
                                                    • Espresso Cabinetry with Nickel Pulls
                                                    • Fitness Center
                                                    • Gated Access
                                                    • Granite Countertops
                                                    • Hardwood Flooring
                                                    • High-Speed Internet
                                                    • Multi-speed Ceiling Fans with Lighting
                                                    • National Relocation Program
                                                    • On-Site Maintenance
                                                    • Online Resident Services
                                                    • Outdoor Kitchen with Gas Grills
                                                    • Package Receiving Service
                                                    • Panel Doors with Brushed Nickel Hardware
                                                    • Parcel System with Text and Email Notification
                                                    • Pool
                                                    • Pre-qualified Renter's Insurance Available
                                                    • Premium Light Fixtures
                                                    • Premium Windermere Neighborhood
                                                    • Resident Activities
                                                    • Resident Reward Program
                                                    • Security Deposit Alternative Available
                                                    • Short Term Lease Available
                                                    • Smart Home Technology Systems
                                                    • Two Tone Contemporary Paint Schemes
                                                    • Two-Inch Blinds Throughout
                                                    • Valet Trash Service
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                                                    Leasing

                                                    Casa Mirella Apartment Homes are located in the desirable Windermere, Florida area just 7-miles west of downtown Orlando. The FL-408 and the Florida Turnpike are just minutes away and allow easy access to all that Orlando has to offer including Walt Disney World Resorts, Millenia Mall, outlet shopping and the Orlando International Airport. Casa Mirella is also less than 4-miles from Winter Garden Village which offers everything from big-box retailers to local eateries. At Casa Mirella it s not all about location, we offer spacious one, two and three bedroom apartment homes for rent. Each of our apartments offers desirable floor plans and unique features including updated espresso cabinetry with brushed nickel hardware, kitchen islands with pendant lighting and granite countertops. All of this combined with valet trash service, online bill pay, and superior resident services, means that Casa Mirella is the perfect place to call home!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 02/26/2018
                                                    Q: How is the parking. I have heard from others that they have to park buildings away from where they actually rent because the parking is so full.
                                                    Manager

                                                    04/13/2018

                                                    Casa Mirella Apartment Homes
                                                    A: Parking can be a struggle at many communities from the perspective of a renter, and Casa Mirella shares this frustration in a few areas of the community. We have communicated a few community guidelines that we believe will assist with maintaining a balance between the parking needs of our residents and the physical limitations of our community. We are always looking at ways to improve our community guidelines to strike a balance between convenience and availability of parking for our residents and their guests. It's important to us that residents have equal access to spaces, and we will look into any instances where you feel neighbors are not being mindful of our community guidelines.
                                                    Anonymous
                                                    Answered on: 04/14/2018
                                                    A: The management has done nothing even though they have been asked to address the situation many times. They give the same response over and over again do nothing. Instead they pointed out that tenants in building 1 and 2 should not park in front of any other building but instead opt to park a few buildings away from where they live behind the garages. That is not a solution. ASSIGN one parking spot to each apartment so that you can at least leave for 15 minutes at night and park somewhere near where you live. There is absolutely no justification in not assigning at least one spot. This has gotten ridiculous. Seems pretty typical of this place.
                                                    kmuniz7
                                                    Answered on: 03/27/2018
                                                    A: The parking is horrible if you live in building one or two. They really should re paint the parking space next to the gate of building one, they are seriously massive and it would help with the parking issue. Sometimes I have to park all the way across from Building 5 and walk to Building one if I arrive home anytime after 7pm- its crazy.

                                                    Frequently Asked

                                                    Based on 80 number of votes by renters, Casa Mirella Apartment Homes is currently rated 4.1 out of 5 stars.
                                                    Casa Mirella Apartment Homes is rated 1.5/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Casa Mirella Apartment Homes is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Casa Mirella Apartment Homes is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Casa Mirella Apartment Homes is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Casa Mirella Apartment Homes is rated 2.5/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Casa Mirella Apartment Homes is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Cats Allowed
                                                    Dogs Allowed
                                                    Restrictions: Dogs considered to have aggressive tendencies: German Shepherd, Anatolian Shepherd, American Pit Bull Terrier, American Bull Dog, Staffordshire Bull Terrier, American Staffordshire Terrier, Rottweiler, Bullmastiff, Akita, Chow Chow, Wolf-Dogs and Wolf Hybrids, Doberman (full), Airedale. Additionally, mixed breeds of these dogs are also restricted. This list should not be considered all inclusive. Please remember some breeds have nicknames and most have variations of their breed.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    Casa Mirella Apartment Homes

                                                    March 2024

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                                                    Casa Mirella Apartment Homes is a 986 - 1,751 sq. ft. apartment in Windermere in zip code 34786. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Winter Garden, Lake Buena Vista, Ocoee, Clermont, and Celebration.

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