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Solis at Winter Park Apartments


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anonymous

Resident 2018

12/11/2018

I urge potential renters to stay away from this complex. I lived there for 3 years, and while there were some pros, there were far too many cons. The biggest annoyance was the gate. It was always broken and the residents have no respect for the property. The set up is also frustrating. The residents and guests enter in the same exact gate, so as a resident, I needed to wait for guest to obtain access before I was even able to swipe my key card. I also see that due to new ownership, they are now charging for the access card, which is a joke, since the gate is always broken. While I was a resident, I always called in maintenance issues as soon as there was an issue. One, so I wouldn't be charged for any damage and two, so any issues can be resolved as soon as possible. While the actual maintaince team was nice and polite ( I'm not sure how they new team is due to new management), the work they did was shotty. They would paint over any issues instead of actually fixing it. I would have been better off just fixing the problems myself. Since being under new ownership, I feel like the charges they are charging new residents is simply not worth it for the headaches that will follow. I know when I was living there, there were only two options for Internet and cable - Summit and Century Link. I had Summit and it was the worst experience I've ever had with a service. There was ultimately an issue with the connection in the complex and instead of fixing the issue, Summit and Solis went back and forth to blame each other, without actually solving the problem for it's residents. I'm not sure what the options are now, but considering the new apartment complex next door can use Spectrum, I don't see why Solis is only providing the two worst options to its customers. I was able to tour the complex since moving out and I toured a recently updated one. I could see that even though they put in new floors and a new kitchen countertop, it was as though they put lipstick on a pig. The work was shotty and the paint wasn't even painted evenly. The sink in the bathroom was leaking and the outside of the building still looked dirty. There was still trash littered about the complex and the hallwall outside the units was unkept. If you are desperate and need to be closer to Full Sail/UCF, then the complex isn't the worst, but don't expect to get much for the price you are going to pay.
    Manager

    3/16/2016

    Solis at Winter Park Apartments
    As the Property Manager of Solis at Winter Park, I appreciate your comments and concerns; you are a vital part of the community. I regret to hear that we may have fallen short in delivering the customer service you deserve. I want to make sure i am availible at all time to help with any and all of the residents concerns. Please feel free to call and ask for me at 407-677-8884 or email me at soliswinterpark@greystar.com. I look forward to meeting and speaking with you soon.

    Review 118 out of 316

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    Solis at Winter Park Apartments

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