| Number of reviews in the past 365 days | 13 |
| Percentage of reviews responded to | 100% |
| Average time to respond to reviews | 1.92 days |
The Archer
5360 Cherokee Street, Acworth, GA 30101
5360 Cherokee Street, Acworth, GA 30101
Floor Plans
- $1,713
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (14 Reviews)
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Verified Resident • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/23/2021
Great brand new apartment complex. Proffesional stuff, putting effort to meet your needs and expectations. Only thing I can pick on is lack of tennis court. Overall great place to leave and it's nice to be 1st person to live in my brand new apartment! See More
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The Archer Manager
02/23/2021
Thank you for taking the time to write this review! The comfort of our residents is of the highest importance to us. We are happy to know the quality of your apartment and the service of our staff have met your expectations. —Andreea Hasu, Community Director
Verified Resident • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/22/2021
Being a brand new complex, all I can say is that it seems odd that you have to replace or repair so much this fast. I have had to call for maintenance several times and have been here going on five months. The maintenance staff is… See More
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The Archer Manager
02/22/2021
We appreciate this excellent rating! Our team is committed to your satisfaction and well-being. Thank you for choosing to make your home in our community! - Andreea Hasu, Community Director
Verified Resident • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/16/2021
These apts are beautiful, and although it's right next to the highway, they're so well insulated you can't really hear the outside noise. The floor plans are unmatched. You get open floor plans without it looking like a rectangular box, like other apt complexes. They have… See More
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The Archer Manager
02/17/2021
Thank you for writing this review! We appreciate the kind words and are delighted to hear of your positive experience with us. — Andreea Hasu, Community Director
Verified Resident • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/09/2021
My wife and I have loved living here. The staff and facilities have been excellent. These are lovely apartments with excellent access to the interstate and a nice quiet community. We look forward to staying here for years to come. See More
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The Archer Manager
02/09/2021
Thank you for the kind words. We strive to offer the best for our residents and community and take pride in providing a great place to live, so your positive comments mean a great deal to us. Please let us know if you need anything, we are always here to help! Thanks again! -Andreea Hasu, Community Director
DWatson30 • Resident • 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/18/2021
Bad place to live noisy resident above me told by the Courtesy officer they have there it was a domestic violence couple then they came in my apartment unannounced left a mess and stole something out of my apartment. Not only a matience guy knocked on… See More
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The Archer Manager
01/25/2021
We're sorry to receive this feedback. It's important to us that our residents are happy and comfortable in their homes and in our community. We regret that your stay has been so frustrating. Due to the number and severity of your concerns, we feel direct communication is the best way to move forward. Please stop by the office or give us a call at 678-619-4788 or email me at [email protected] so we can address your concerns and work on solutions. Thanks. -19-4788 or [email protected] —Andreea Hasu, Community Director
Verified Resident • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/02/2021
The police were called in the first two hours and my balcony door and storage door have been found opened several times now. Theres no light in the third room and the reasoning is due to it being a guest room which then the smaller room… See More
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The Archer Manager
01/04/2021
Thank you for taking the time to review. At The Archer, we strive to provide excellent customer service and a comfortable environment for current and future residents to come home to and their guests. We are sorry to hear that we did not achieve these goals with you, and we assure you this is not typical. I would like to help and invite you to stop by the office or contact me at 678-619-4788 or [email protected] — Andreea Hasu, Community Director
Verified Resident 819614 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/03/2020
Excellent place to live with outstanding management. Management thrives to make a fun and resourceful community with the pressures of construction ongoing. Looking forward the the finished product with a mail room, garages, car wash space etc.. See More
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The Archer Manager
12/03/2020
Welcome! We appreciate this excellent rating! The comfort of our residents is of the highest importance to us. We are happy to know the service of our staff have met your expectations and we thank you for choosing to make your home with us! -Andreea Hasu, Community Director
Verified Resident 841854 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/10/2020
Weve had a great experience so far! There are a few things we are hoping will improve (mostly dog related and package deliveries) but we have enjoyed our time living here so far! Cant wait to see what will be built next See More
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The Archer Manager
11/10/2020
Thank you for this excellent rating! We aim to provide the best quality customer service and living experience for our residents. Thank you for writing this review! -Andreea Hasu, Community Director
Verified Resident 835170 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/22/2020
These apartments are brand new and dog friendly! We have been living here for 2 1/2 months. To our expectations the staff go above and beyond to answer all questions and make you feel at home! Ask for Paige, Annie, or Ryan who have been so… See More
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The Archer Manager
10/22/2020
Welcome and thank you for your high rating! We are happy to hear that you have had an overall great experience here so far; our residents' comfort is of the utmost importance to us. Thank you for choosing to make your home in our community! - Andreea Hasu, Community Director
Verified Resident 832998 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/16/2020
Everyone heres friendly and waves or nods. They make you feel like you can be relaxed around them. I think every person Ive passed in my part of the complex has greeted me at least once and there was never a time where a neighbor was… See More
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The Archer Manager
10/16/2020
We appreciate your high rating! We are thrilled that you are enjoying your stay in our community and we thank you for choosing to make your home in with us! Katie Maddox, Community Director
Resident • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/15/2020
Beautiful community and pool. The office staff is great and really nice. Maintenance is helpful and responsive. Highly recommend if you're looking for an apartment in the area. Location makes a quick trip to Atlanta. See More
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The Archer Manager
10/16/2020
We are delighted to hear of your overall wonderful experience! We aim to provide the best quality customer service and living experience for our residents. Thank you for writing this review! - Katie Maddox, Community Director
Verified Resident 830101 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/08/2020
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The Archer Manager
10/08/2020
Thank you for your high rating! — Katie Maddox, Community Director
Prospective Resident • Visited 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/01/2020
I Applied for a friend online. They accepted the $215 for a unit that was advertised as available for immediate occupancy. When l called to check the status of the application l was told that the units listed on the web are not available and that… See More
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The Archer Manager
10/15/2020
We are sorry to see this review. Our goal is to maintain the highest ethical standards and principles while being honest, trustworthy and humble in all our words and actions. In good faith, we will be refunding the full application fee. Thank you. — Katie Maddox, Community Director, [email protected]
•
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Manager
Floor Plans & Pricing
3 Bedrooms, 2 Bathrooms
- PricePrice
$1,713
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
3 Bedrooms
Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.
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Frequently Asked
What are noise levels like at The Archer?
The community is rated 3.7/5 stars, which is considered having quiet noise levels on average.
The community is rated 3.7/5 stars, which is considered having quiet noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at The Archer?
The community is rated 4.1/5 stars, signifying extreme satisfaction on average.
The community is rated 4.1/5 stars, signifying extreme satisfaction on average.
How safe is The Archer?
The community is rated 3.5/5 stars, which is considered being very safe on average.
The community is rated 3.5/5 stars, which is considered being very safe on average.
How satisfied are residents with the neighborhood
The community is rated 4.4/5 stars, signifying extreme satisfaction on average.
The community is rated 4.4/5 stars, signifying extreme satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 4.3/5 stars, which is considered being extremely effective on average.
The community is rated 4.3/5 stars, which is considered being extremely effective on average.
How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.
Managers have responded to 100% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 1.92 days to their community reviews in the past year.
Managers have replied within 1.92 days to their community reviews in the past year.
What is the pet policy at The Archer?
No pet policy available
No pet policy available
What types of floor plans are available?
3 Beds, 2 Baths
3 Beds, 2 Baths
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