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Polo Club Condominiums

 
 
 
 
 
 

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Resident · 2012 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/14/2013
Do not live here. The absolute worst experience I have ever had with any apartment complex. Management is terrible and will completely blow you off if you have any complaints. I've seen maintenance one time on a call that none of us made. Maintenance has never responded to any calls my roommates and I have placed. They have no regard for their residents and will nickle and dime you any chance they get. For example, this year's rent includes water; however, they decided to make their customers pay for water on the next lease, but they will not drop the price of the rent in order to compensate. We also never heard about this new bit of information until we were ready to resign the lease. They will mislead you, charge you money, and then not take no responsibility when someone speaks up. The managers act as you're beneath them, so don't expect to be talked to as an equal. Every time I have asked about why they do something I get a sob story about them losing money. I don't need to hear about their financial problems. At one time, they have four-six people in their office, all the lights running at night(could be on a timer), the music is too loud at the pool, the lights on in the clubhouse. They want to make up the difference by charging the renter. I moved here when the complex was under new management. If you read the oldest posts on this site, it is obvious the old managers knew how to run the place. These are people who only care about their paycheck. I've never seen a group of managers so disrespectful to people paying them near 500 dollars a month. By the way, if you have a cable package with them they can turn it off whenever they want. Avoid this place at all costs.
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