Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 5 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 5 days |
Thank you for the fantastic review and recommendation! We love hearing from former residents and that they enjoyed their home with us. We wish you the best in all your future endeavors!
Thank you for sharing how much you enjoy your beautiful apartment, our perfect location, and your handy washer and dryer. We want you to keep feeling right at home here.
We're sorry to hear about your experiences with pest control. We strive to be proactive about these types of situations but we recognize that there is always room for improvement. To receive further assistance, please email us at [email protected] Once we receive more information about your concerns, we'll make sure to deploy the appropriate countermeasures.
Thank you for your review. We are happy to provide a pet-friendly community environment.
We are thrilled to know how happy you are here. It's wonderful to hear that Jessica has been so supportive. Thank you for sharing your review with us.
We are troubled by your assessment of our team's assistance and we would like the opportunity to better understand the situation you've described. At your convenience, please connect with our Cares Team at [email protected] Thank you.
We appreciate your kind words for our friendly team and peaceful community. Thank you for reviewing, and please reach out if there's ever anything we may do to assist you!
It is wonderful to hear that you're finding our community convenient! We hope that you and your family continue to enjoy your experience with us.
Thanks for checking in to share the peace of mind that you feel here as well as how pleased you are about your storage space. Still, we're sorry to hear that you've experienced trouble reaching us by email. When you have time, can you drop by the office so we can discuss the communication glitch and address it? We want to make it easy for you to contact us, so we can help you promptly. Thanks for being part of our great community.
Thank you for sharing these comments. We are happy to provide exceptional service.
Thank you for your review. We are happy to be of assistance.
Thank you for your review. We are happy to go above and beyond to provide an exceptional community experience.
We are sorry to hear that your move-in experience was not as exemplary as you would expect it to be. Our team works diligently to keep pests under control and they are looking into your concerns. When you have a moment, please contact us at 706-395-4366 or [email protected] so we may take you through our pest control measures and also address your dryer issue. Thank you for your review.
Thank you for your review. We hope that we continue to meet your expectations.
Thank you for your review. We hope you continue to value our amenities and services.
Thank you for bringing this matter to our attention. We will look into this concern further to help enhance your living experience with us.
Thank you for sharing these comments. Please let us know of the source of this disturbance and we will be happy to further assist you.
Thank you for your review. Please let us know if there is anything else we can do to provide you with an exceptional community experience.
Thank you for your review. We hope that we continue to meet your expectations.
Thank you for sharing these comments. We will use this review to help better meet your housing needs!
As the new owners and operators of Serene at Northside, we are happy to continue providing high quality services and amenities. We hope our improvement projects meet and exceed the expectations of our valued residents.
As the new owners and operators of Serene at Northside, we are happy to continue providing high quality services and amenities. We hope our improvement projects continue to meet and exceed the expectations of our valued residents.
As the new owners and operators of Serene at Northside, we are happy to continue providing high quality services and amenities. We hope our improvement projects meet and exceed the expectations of our valued residents.
As the new owners and operators of Serene at Northside, we are happy to continue providing high quality services and amenities. We hope our improvement projects meet and exceed the expectations of our valued residents.
As the new owners and operators of Serene at Northside, we are happy to continue providing high quality services and amenities. We hope our improvement projects meet and exceed the expectations of our valued residents.
$1,125 - $1,300
1,056
2 Units
Two Bedroom Two Bath
$1,250 - $1,425
1,238
2 Units
Three Bedroom Two Bath
Now offering in-person, virtual & self-guided tours by appointment! To help stop the spread of COVID-19, face masks are required. Reach out to us today as helping you find the perfect home remains our priority!Now offering in-person, virtual & self-guided tours by appointment! To help stop the spread of COVID-19, face masks are required. Reach out to us today as helping you find the perfect home remains our priority!Serene at Northside is conveniently located near downtown Athens, the University of Georgia, Athens Tech, and some of the area's most popular dining and shopping destinations. The community offers spacious 2 and 3-bedroom floorplans with walk-in closets and fully equipped kitchens and amenities such as convenient on-site parking options, tile floors, and high-speed internet access. Our professional on-site management team will help you find the ideal floorplan and ensure that you are another resident that loves calling our community home! Serene at Northside is a pet friendly community, welcoming both cats and dogs with only a few breed restrictions.
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