What are noise levels like at Serene at Northside?

The community is rated 5/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Serene at Northside?

The community is rated 5/5 stars, signifying extreme satisfaction on average.

How safe is Serene at Northside?

The community is rated 5/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood

The community is rated 5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 5/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 5 days to their community reviews in the past year.

What types of floor plans are available?

2 Beds, 2 Baths and 3 Beds, 2 Baths

Ratings & Prices for Serene at Northside, Athens, GA

Renter Ratings

Noise	N/A
Grounds	5
Safety	5
Office Staff	5
Maintenance	5
Neighborhood	5
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	1

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	5 days

Ratings & Reviews (80 Reviews)

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anonymous • vrp • 2019 - 2020

04/02/2020

I lived in this place for 8 months. I had to move out the state for a new job. I love this place. I had 2bd/2ba with W/D in the third floor. It is clean, quiet and the apartment was spacious with walk in closet and… See More

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Serene at Northside Manager

04/07/2020

Thank you for the fantastic review and recommendation! We love hearing from former residents and that they enjoyed their home with us. We wish you the best in all your future endeavors!

Verified Resident 736163 • vrp • 2019 - 2020

01/14/2020

Its been great so far! Love the location and the unit. It is super close to downtown and closer to my work. I like that the unit was freshly painted and carpeted and it came with washer and dryer, which was super handy.

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Serene at Northside Manager

01/17/2020

Thank you for sharing how much you enjoy your beautiful apartment, our perfect location, and your handy washer and dryer. We want you to keep feeling right at home here.

Verified Resident 727969 • vrp • 2019

12/15/2019

The office staff is very polite and attentive. The apartment was infested with roaches. Although pest control is supposed to be part of the rent I pay monthly, I have had to purchase bombs, sprays, and baits to combat these pest myself. See More

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Serene at Northside Manager

12/19/2019

We're sorry to hear about your experiences with pest control. We strive to be proactive about these types of situations but we recognize that there is always room for improvement. To receive further assistance, please email us at [email protected] Once we receive more information about your concerns, we'll make sure to deploy the appropriate countermeasures.

Verified Resident 626345 • vrp • 2019

10/25/2019

Management Staff were very helpful with the move in process. Very happy to have our pets with us. The up front security pet deposits were reasonable for our family. Serene at Northside is a good place for my whole family. The staff is working hard to… See More

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Serene at Northside Manager

04/20/2019

Thank you for your review. We are happy to provide a pet-friendly community environment.

Verified Resident 707064 • vrp • 2019

10/15/2019

Nice and quiet. Courteous staff. Jessica is wonderful. Very responsive to requests. My apartment is well laid out and clean. The grounds look very nice and uncluttered. There is plenty of parking available

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Serene at Northside Manager

10/18/2019

We are thrilled to know how happy you are here. It's wonderful to hear that Jessica has been so supportive. Thank you for sharing your review with us.

Verified Resident 699122 • vrp • 2019

09/24/2019

Don't move here. The community is not safe. There have been several break-ins, constant drug use, loitering, etc. Despite these incidents, management has failed to install cameras, request patrols, or otherwise address it. No one is ever at the leasing office despite their posted business hours.… See More

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Serene at Northside Manager

10/24/2019

We are troubled by your assessment of our team's assistance and we would like the opportunity to better understand the situation you've described. At your convenience, please connect with our Cares Team at [email protected] Thank you.

Verified Resident 697646 • vrp • 2019

09/20/2019

Staff are friendly. Apartment overall looks good. Hot water and stove not working first but was then fixed. Small problems still existing but does not interfere with my life. Overall good. I was worried about potentially noisy because it is close to highway but haven't had… See More

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Serene at Northside Manager

10/07/2019

We appreciate your kind words for our friendly team and peaceful community. Thank you for reviewing, and please reach out if there's ever anything we may do to assist you!

Verified Resident 697452 • vrp • 2016 - 2019

09/19/2019

Quite community most of the time. I have kids and know they can be loud at times. Some of the kids are to loud. However over all nice community. Very close to school and shopping. Walking distance to down town and bus transit.

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Serene at Northside Manager

10/07/2019

It is wonderful to hear that you're finding our community convenient! We hope that you and your family continue to enjoy your experience with us.

Verified Resident 660637 • vrp • 2019

07/04/2019

The apartment has enough storage space, which is very good. The lights in the hallway are on in the evening, which makes me feel safe. But it's difficult to contact through email, I did not get a reply when I contact them with email.

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Serene at Northside Manager

07/09/2019

Thanks for checking in to share the peace of mind that you feel here as well as how pleased you are about your storage space. Still, we're sorry to hear that you've experienced trouble reaching us by email. When you have time, can you drop by the office so we can discuss the communication glitch and address it? We want to make it easy for you to contact us, so we can help you promptly. Thanks for being part of our great community.

mustangirl • Resident • 2019

04/19/2019

The office staff/maintenance at Serene @ Northside is extremely responsive and handles any/all issues in a timely fashion! Noel works in the leasing office and I can't speak enough regarding her professionalism and efficient work ethics! We chose to move here based on the pleasant experience… See More

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Serene at Northside Manager

04/25/2019

Thank you for sharing these comments. We are happy to provide exceptional service.

Verified Resident 628157 • vrp • 2019

04/16/2019

So far upon moving in I have had several issues which was properly taken care of by the maintenance and management team. We did our walk-through on the Partman they completely remodeled the apartment with new appliances that includes new refrigerator dishwasher washer and dryer and… See More

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Serene at Northside Manager

04/23/2019

Thank you for your review. We are happy to be of assistance.

Kimberlyac2000 • Resident • 2019

04/09/2019

In response to our previous 1 star rating. First, it was posted in a moment of frustration, and attempts to remove it have been futile. The management, Noel especially, has been extremely responsive in resolving EVERY issue. There was a hiccup with their cleaning crew on… See More

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Serene at Northside Manager

04/24/2019

Thank you for your review. We are happy to go above and beyond to provide an exceptional community experience.

Verified Resident 622787 • vrp • 2019

04/02/2019

on moving day when we got here first thing we noticed was a bunch of sticky traps all over the kitchen with dead cockroaches on them alot of them there was white powder all along the he walls to kill cockroaches we are still having cockroaches… See More

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Serene at Northside Manager

04/09/2019

We are sorry to hear that your move-in experience was not as exemplary as you would expect it to be. Our team works diligently to keep pests under control and they are looking into your concerns. When you have a moment, please contact us at 706-395-4366 or [email protected] so we may take you through our pest control measures and also address your dryer issue. Thank you for your review.

Verified Resident 618682 • vrp • 2017 - 2019

03/22/2019

The staff are great and very helpful. When the switch from knollwood to serene happened it was very smooth, and they have continued to make improvements to both the interior and exterior of the buildings. They've added more amenities, which is great. It's a fairly quiet… See More

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Serene at Northside Manager

03/31/2019

Thank you for your review. We hope that we continue to meet your expectations.

Verified Resident 615765 • vrp • 2019

03/14/2019

Nice, quiet, plenty of parking. Nice office staff. Quick response to any issues. Pay rent, request maintenance all online. Washer and dryer included. Nice matching appliances, dishwasher. Large walk in closet in master. Gas stove and hot water heater.

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Serene at Northside Manager

03/21/2019

Thank you for your review. We hope you continue to value our amenities and services.

Verified Resident 612837 • vrp • 2019

03/07/2019

There are a lot of people that to not pick up the dirty that theirs dog made, and because I am near to the garden smell really bad in my room! Someone need to clean the dirty because my neighboors are not doing this

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Serene at Northside Manager

03/21/2019

Thank you for bringing this matter to our attention. We will look into this concern further to help enhance your living experience with us.

Verified Resident 599886 • vrp • 2018 - 2019

02/02/2019

Most don't clean up after their dogs. 200 characters is too much to ask of my time. I don't spend much time in the community to know anything about it. There are a lot of people watching the place. Too many people smoking weed and you… See More

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Serene at Northside Manager

02/10/2019

Thank you for sharing these comments. Please let us know of the source of this disturbance and we will be happy to further assist you.

Verified Resident 570987 • vrp • 2018

11/14/2018

No complaints here! However, there is a minimum character requirement of two hundred characters for this response. Personally, I feel like that's a bit excessive. I agreed to take a minute survey, not write an essay.

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Serene at Northside Manager

11/15/2018

Thank you for your review. Please let us know if there is anything else we can do to provide you with an exceptional community experience.

Verified Resident 531812 • vrp • 2004 - 2018

08/23/2018

Good neighbors and peaceful. The apartment is very spacious and comfortable. I enjoy having family and friends here because of the space . Two bathroom s is very helpful too.I love having my pet here with me. See More

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Serene at Northside Manager

09/05/2018

Thank you for your review. We hope that we continue to meet your expectations.

Verified Resident 527423 • vrp • 2018

08/14/2018

It was pretty difficult to get into contact with people as they aren't in the office all the time. They are nice and promise to call back and respond promptly but they don't follow through on that. They have done some hurried renovations leaving for poorly… See More

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Serene at Northside Manager

09/17/2018

Thank you for sharing these comments. We will use this review to help better meet your housing needs!

Christian_L959 • Resident • 2014 - 2018

02/19/2018

We have been here for 4 years now. We have been through two different managers. When we first moved in our floors were bad (they were not cleaned for us like they should have been) and ----- did nothing about it. After ----- took over management… See More

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Serene at Northside Manager

05/11/2018

As the new owners and operators of Serene at Northside, we are happy to continue providing high quality services and amenities. We hope our improvement projects meet and exceed the expectations of our valued residents.

Resident • 2016 - 2017

11/03/2017

I have lived here for one year and just renewed for another.The complex is clean and quite and the staff is great. I work downtown and it is only a mile away. At the end of the road is the new Kroger Marketplace. I would highly… See More

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Serene at Northside Manager

05/11/2018

As the new owners and operators of Serene at Northside, we are happy to continue providing high quality services and amenities. We hope our improvement projects continue to meet and exceed the expectations of our valued residents.

taztucker • Resident • 2016

08/31/2016

I have been a resident for a little bit over 1 month and ZERO complaints. Apartment is nice, lots of windows and room for everything and more. So close to school and the new Kroger. Manager treats us like we are big family and addresses any… See More

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Serene at Northside Manager

05/11/2018

Quanesha7 • Resident • 2016

06/23/2016

I moved in about a month ago and I am very happy with my apartment. The space is just a dream, closets and closets, there is closet in the master bathroom!! Close to school and decent rent. Quiet also See More

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Serene at Northside Manager

05/11/2018

Cynthia678 • Resident • 2015 - 2016

06/21/2016

After being a resident for one more I cannot complain about my apartment, location and pricing. My ac stopped cooling the other day and in less than 30 min I had maintenance fixing it. It is very quiet and Super service at the Leasing Office. One… See More

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Serene at Northside Manager

05/11/2018

•

Updated Review

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Manager

Features & Amenities

Laundry

Washer/Dryer

General

24-Hour Management Availability

Air Conditioner

Business Center

Cable & Satellite

Ceiling Fan

Clubhouse

Credit Card Payments Accepted

Disability Access

DishWasher

Electronic Payments Accepted

Fitness Center

Free Weights

Heat

High-Speed Internet

Individual Climate Control

Large Closets

Package Receiving Service

Patio

Pets Allowed

Playground

Private Balcony

Private Patio

Public Transportation

Range

Refrigerator

Short Term Lease Available

Vaulted Ceilings

View

Wheelchair Access Available

Window Coverings

Pets

Dogs Allowed
Restrictions: Breed Restrictions: Pit Bull Terrier, StaffordshireTerrier, Doberman Pinscher, Rottweiler, Presa Canarios, Akita, Alaskan Malamute, Wolf-hybrid, Mastiff, Chow Chow
Pet Limit: 2
Comments: Dogs Welcome (some breed restriction see below) Maximum Pets per Apartment: 2Pet Fee per Pet: $250 (non refundable) Monthly Pet Rent per Pet: $15

Cats Allowed
Pet Limit: 2
Comments: Cats WelcomeMaximum Pets per Apartment: 2Pet Fee per Pet: $250 (non refundable) Monthly Pet Rent per Pet: $15

Assisted Animal Allowed
Pet Limit: 999
Comments: Assistance animals: HUD guidelines define assistant animals as animals that serve as a reasonable accommodation for persons with disabilities" For more information on the guidelines please contact our leasing office.

Leasing:

Now offering in-person, virtual & self-guided tours by appointment! To help stop the spread of COVID-19, face masks are required. Reach out to us today as helping you find the perfect home remains our priority!Now offering in-person, virtual & self-guided tours by appointment! To help stop the spread of COVID-19, face masks are required. Reach out to us today as helping you find the perfect home remains our priority!Serene at Northside is conveniently located near downtown Athens, the University of Georgia, Athens Tech, and some of the area's most popular dining and shopping destinations. The community offers spacious 2 and 3-bedroom floorplans with walk-in closets and fully equipped kitchens and amenities such as convenient on-site parking options, tile floors, and high-speed internet access. Our professional on-site management team will help you find the ideal floorplan and ensure that you are another resident that loves calling our community home! Serene at Northside is a pet friendly community, welcoming both cats and dogs with only a few breed restrictions.