The staff and manager are wonderful at University Gardens. Any time I need something fixed at my apartment it is taken care of within 24 hours unlike my past landlords. That being said the apartment buildings are old. Some buildings need to be updated inside/outside. For example, the entrance door to my building is clearly rotting but has not been replaced. The location is extremely convenient; especially if you are a student. I have not had any bug problems. There are quarterly bug sprayings for every building. The grounds are up kept as best as possible by maintenance. I see them picking up trash every morning that people leave on the street. Some tenants do not pick up their dog's poop even though there are multiple doggie bags located around the apartment complex. There is a dog park. The dog park is not secure because the gate has a huge hole in it but Memorial Park is a 5-10 min. drive away. It is also the courtyard to one of the buildings where tenants leave trash out on patios. So I am not keen on taking my dog there. Overall I am satisfied with University Gardens. I feel safe and comfortable. My neighbors are friendly. I love the management team and maintenance staff.