Resident · 2016 - 2017
DO NOT MOVE HERE!!!!!!!!!!!!!!! I have lived in UO for 8 months. In that time I have experienced a broken window unit that is duct taped and spray painted to the wall, a clogged sink drain that magically fixed it self only to leak on the bathroom floor, wall heaters that do not work, bathroom ceiling fan that I have been told since the day I moved in would be fixed-still uncrewed from the ceiling, outlets that do not work and called several times in 3 days to finally get maintenance to replace outlets that were sparking and buzzing, front door that does not stay closed unless deadbolted shut, water heater that needs new elements and management will not replace, black mold, and my biggest issues of all......ROACHES!!!!!!! Roaches are EVERYWHERE!!! I have pest control come out on a monthly basis. To call it an "INFESTATION" is to say the least! Roaches are crawling on the walls, in my cabinets, on my clean dishes, clean baby bottles, in the shower, sink, bathroom walls, and I have even had them crawl on me while washing dishes in the evening. The absolute worst experience of all was finding one crawling in my 5 month old's crib this morning!! I have spoken with office staff and maintenance about this issue and they will not fix the problem. I am told that "only people who complain about roaches live in filth" SERIOUSLY!! This apartment complex is absolutely the worst place to live. All the landlord cares about is getting her money and ignoring personal phone calls and meetings with residents. University Oaks is unsanitary and unsafe. DO NOT MOVE HERE!!!!!!!!!!!!!!!!!!!!!!!!!
University Oaks Apartments Manager
Good afternoon. Thank you for taking time to submit a review. We are under new management in which we have worked diligently to make positive changes to the community. If you still have concerns needing to be addressed, please reach out to us at your convenience, so we may satisfy your apartment needs.Thank you, and we look forward to working with you. [email protected]