Resident · 2016 - 2017
The neighborhood is quiet and neighbors are friendly and courteous. My only issue was with my particular unit, I had a bug problem initially but I was able to find a solution to that problem by investing in a few pesticides. The old staff members were horrible compared to the new staff members who currently works there now. I'm not familiar with names but when I was having a hard time renewing my lease with an old staff member, one of the new staff members, a young man, was able to help solve my issue in a matter of minutes as compared to the 6 weeks of delayed action on behalf of the old staff member, who is still currently employed there unfortunately. Overall the new staff members have improved the experience and atmosphere as well as the aesthetics of the community, if it were possible I would definitely give those guys 5 thumbs up. I recommend to anyone seeking a peaceful and quiet environment.
University Oaks Apartments Manager
Good morning. Thank you for your review! We are happy to hear about the positive changes in your home and experience with our staff. If you continue to have pest issues, please let us know. We will send out someone to treat for you.