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University Oaks Apartments

2360 West Broad Street

Athens, GA 30606

 
 
 
 
 
 

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Resident · 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/06/2019
The maintenance men are just bouncers and you'd better give yourself a few days to clean the apt yourself after move in. I've never moved somewhere and there not been ANY cleaning or even upkeep of the apartment. It feels like right after I signed my lease that was the last time that I'll be respected by the staff here. The pools haven't been opened all summer (due to renovations) but I truly believe that they're just there for show. As the new management company that took over the property you should come and see the state of your investment. It feels like the goal here is to just make money and not supply a community for people and their families. The price is amazing but look at the fine print. ASK ABOUT THE BUG PROBLEM then ask the staff what they'll be doing on their part for you before move in because I didn't and now I'm paying for it.
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University Oaks Apartments Manager

07/11/2019

Please know, we care deeply for each and every resident of our community and we regret that you received the opposite impression. We apologize for any inconvenience you've experienced regarding pests in your home, as we strive to provide quick and thorough treatment for these types of issues. We can assure you that our staff is here to help our valued residents get the excellent stay they deserve, and we are very sorry that your interactions have not reflected the high standard of service that we aim to provide. We would appreciate the opportunity to improve your time in our community, so please reach out to us in the office and we will be more than happy to discuss your concerns. Thank you.

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