The blonde haired Slavic lady that works in the front office is a complete nightmare--more on her at the end of this review.
If you don't realize how bad the parking situation is from all these reviews, then you are dumb. I was dumb. It's bad. After a long day of work, having to wait for a tow truck to come because some idiot parked in your spot and if you park anywhere else you will get towed--well it gets old FAST. I am not going to go any further on that one.
The apartments seem to have been designed with no thought process as to how people live. The lights are in weird places, they had to remove the handle of my laundry room door because when you open the fridge just slightly, it bangs into it creating a dent. That is the kind of thing I am talking about. But that is still livable.
But the thing that grinds my gears the most about this place is the horrible blonde haired Russian woman who works the office. She is literally one of the rudest people I have ever met and every single interaction I have with her leaves me fuming. Her attitude is HORRIBLE. And I have spoken to other tenants who have had the same kinds of interactions with her. I have worked in customer-centric roles my entire life--hospitality, sales, sales management--and if one of my employees treated my customers or potential customers, or even my customers' visitors that way, they would be fired on the spot. I have no idea how she has a job. If you are the property management company that employs this woman--you need to let this woman go or move her to a role where she doesn't have to interact with people because she is a monster.
Do yourself a favor and go across the street to Avana Lenox. My friend lives there and at least she has friendly management.