Review History for Mhunter90

Artesian East Village


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Mhunter90

Resident 2015 - 2017

5/18/2017

I am a current resident and I hate it! The office team in there never handle stuff correctly. You can never see Chanel the property manager but instead it's always the assistant amber and she's rude and nasty via in person,call or email. They add in fees often, I don't leave my trash out side over night. I cook a lot and can't manage to take a white small trash can bag out immediately but within a hour or so, it's a code violation, that's so crazy to me. I constantly complain about the spider problem being really bad and they keep spraying the same cheap stuff on it. It even got so bad I got bit by one and they still didn't do anything about it. The front gate stay broke, that's technically why our rent is 1200 now on bouldercrest rd next to some projects is an MANAGE CLAUSE AND VIOLATION itself I believe. That should be grounds to move right? The Cheap flooring they put in always had two soft spots that I knew would tear, I told two previous managements and nothing happened. They bought recently tore and I told management and still no repair that I've asked for over a year now. We have no activities for the resident or its kids. Hell not even the doggy park is really equipped like it should be. I have a little dog that does be on the lease she just sometimes run out the house when the door is open and she's friendly wouldn't hurt a soul but that's a compliant and can be taking serious but they management can't even handle my simple needs. One day I was late on rent, it use to be on the least til 5th then they switched it to the 3rd with no knowledge, not only did amber put the late fee on it, she did it before the end of the day and the lady from corporate sided with her. Now I just live in peace without asking the staff or management for anything because they are not worthy to ask at this point. They had two great leasing agents in there but I went in there today and it's just one person which is one of the managers and they've been fired. I swear if it was up to me, management should be gone. It's time for a change Ashford east village, it's time for a change. You're residents should come first!! Also! The main reason I moved into my townhouse was because of the beautiful washer and dryer that came with the unit. The washer messed up and they brought us a smaller and appeared older one and turned around and said all residence must now pay $50 dollars for the washer and dryer. That should be a gift to use, the gates don't work, we stay in lines, cars getting smashed by gate. Never getting a answer from the office or corporate when you call. I love my apartment but sometimes I feel like a prisoner Current resident Malcom
    Manager

    7/6/2017

    Artesian East Village
    We apologize for not meeting your needs. Please call us at (404) 748-4466 to discuss how we can improve going forward. Hector Matheu villagemanager@radcoliving.com

    Review 14 out of 42

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    Artesian East Village

    March 2024

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