Review History for anonymous

Skyline ATL


Review Author Icon

anonymous

prospectiveVisited 2020

8/4/2020

I was supposed to move in yesterday. Catherine, the assistant manager, told me I had to wait for the carpet to be replaced. So, I went this morning with my money order to pick up my keys for my 1:30 pm move in, only to be told my apartment was NOT going to be ready under any circumstances and there would be no guarantee to when it would be. I asked Catherine to speak to the manager, to which she then kicked me out of her office and told me to wait for Amanda, the manager, and "she had no clue when she'd be there." I waited for about 45 minutes to which she then kicked me out of the leasing office as a whole. I came back about an hour later to inquire about talking to Amanda again as all of my boxes are packed and I was fully prepared to move today. At that point, Catherine became belligerent, yelling that I because I had become "combative" Century Skyline would NOT be renting to me, even though I've already been approved as a resident. Let me be clear: in no way was I combative at all, and I pride myself in being reasonable even in difficult situations. I was desperately wanting to work things out. The bottom line is- after this experience, as long as Catherine is working here, I would personally not feel safe in this community and would NOT apply to live here in any capacity. I still haven't received a call from "Amanda" the manager, if she even exists about the situation. I am without an apartment and my current lease is up tomorrow, plus I have forfeited my deposit for my movers, all with my welcome letter and first months rent in hand. I've truly never experienced an apartment management like this one, and I really hope you won't have to either.
    Manager

    8/8/2020

    Skyline ATL
    Hello, Thank you for taking my call yesterdays regarding your concerns. We do apologize for the way you felt regarding the move in time frame and your experience. If you would like to further discuss I am available to speak with you as soon as you are available. Once again thank you for your time.All my best! Amanda 404-521-0500

    Review 10 out of 50

    Share This Review

    Check Availability

    Skyline ATL

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review