Review History for anonymous

District at Vinings


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anonymous

Resident 2018 - 2019

7/30/2019

I am a current resident at the District at Vinings, and I would not recommend anyone to live here. Some of the employees at the leasing office are extremely rude, and not helpful at all! Maintenance also takes forever to complete a work order. I have put in many different work order requests, and it has taken weeks for someone to even come to my apartment to fix my maintenance issue. You have to harass the leasing office to get someone to come out to your apartment. They also charge you for pest control but the catch is no matter if you are on the list or not, pest control doesn't even come to your apartment. This is the worst experience I have ever had at any apartment, and I regret even renewing my lease for the rest of the year.
    Manager

    8/30/2019

    District at Vinings
    We are so sorry to see your experience with our team hasn't been more positive. We can assure you our staff is trained in delivering the exceptional customer service our residents have come to expect from us, and we sincerely apologize if you feel we have missed the mark. We try to fulfill all maintenance requests in a timely and efficient manner, regardless of high volume. If you have any outstanding requests that you feel are taking longer than expected, please come by the office so we can work with you to provide a quick and thorough resolution.

    Review 15 out of 314

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    District at Vinings

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