Number of reviews in the past 365 days | 12 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 59.25 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 12 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 59.25 days |
Verified Resident 854760, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Glenwood at Grant Park.
We appreciate your positive review about your recent experience with us! I think the issue with the gates must have been resolved before I got here, as I can only recall once they were down about 2 days while we were waiting on parts. We are always more than happy to assist you if anything else comes up. Take care!
Hi Verified Resident 843165, thank you so much for your positive comments about Glenwood at Grant Park! Our team strives to deliver an excellent experience, and are glad you found this to be the case residency. If you have further needs or questions, please reach out!
Verified Resident 843142, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!
We always strive to provide top quality service to every guest and resident. We are pleased to hear that you enjoyed your experience here at Glenwood at Grant Park!
Thank you for taking the time to leave us a review. It would be great to have 24 hr security but that does come at a huge expense which unfortunately would be reflected in our pricing. We do have security after hours through the night patrolling the parking decks. Also, 75% of break ins happen in the unsecured guest parking area when valuables are left insight. We remind everyone to be diligent about removing valuables from your vehicle and to park inside the parking deck to lessen the potential of break ins. As a new manager I am looking to implement quiet hours which would help with noise levels. If you have a specific noise complaint I would be more than happy to discuss with you. Sheila Harmon Community Manager
Verified Resident 831386, we are so happy to read such a great review about Glenwood at Grant Park! Thank you, and have a fantastic day!
We appreciate your positive review about your recent experience with us! We are glad that you chose Glenwood to be your new home. Thank you so much again for your feedback! We hope you have a great day!
Verified Resident 811458, thanks for taking the time to leave a review. We love that you love it here!
We appreciate your positive review about your recent experience with us! Thank you again for the great review!
Thank you for your review We're glad to see that your experience here at our community has been a positive experience. We will pass along your kind words to the Glenwood Team. As always, if there is anything that our team can assist you with, we're only a phone call away. We hope that you continue to enjoy your home and the community throughout your stay at Glenwood. Thank you, Jennifer
Hi Anonymous - Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! If you have any further questions, please give us a call. We're always happy to help! Thank you, Jennifer M. Community Manager
Hello Autumn, we really appreciate your feedback! Thanks again for the recommendation, and have an amazing day! Thank you, Alexan Glenwood Team
Hi, Matthew! Thank you so much for the detailed review! We love the neighborhood as well and love seeing all of the great things happening in our area as a result of the Atlanta BeltLine. We are happy that you are enjoying the community and the neighborhood. Thank you, again!
Previous mgmt.
Review from previous mgmt.
Hi Anonymous, we are so happy to read such a great review about Glenwood at Grant Park Apartments! If the noise continues please reach out to the leasing office at 404.968.8383. Thanks again for the recommendation, and have an amazing day! Thank you, Glenwood at Grant Park
Thank you for sharing your positive experience! We are very pleased that you are enjoying the community. Thanks again for the recommendation, and have an amazing day!
N/A
630
N/A
Inman
N/A
722
N/A
Freedom
N/A
722
N/A
Glenwood
N/A
726
N/A
Piedmont
N/A
747
N/A
Glenlake
N/A
770
N/A
Glenwood LG
N/A
816
N/A
Central Plus
N/A
876
N/A
Central
N/A
1,030
N/A
Candler
N/A
1,037
N/A
Kirkwood
N/A
1,046
N/A
Grant
N/A
1,096
N/A
Kirkwood Plus
N/A
1,234
N/A
Burbanck
N/A
1,280
N/A
Ansley
N/A
1,294
N/A
Burbanck Plus
N/A
1,340
N/A
Ansley Plus
Alexan Glenwood is nestled in Glenwood Park, in between the citys hottest neighborhoods. Farmers market in Grant Park check! Live music in East Atlanta Village check! Biking on the Beltline check!
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