vrp · 2013 - 2017
I was promised a down stairs apt Due to ortho issues, when day came to sign the contract, management gave me an upstairs apt. I have went to the residency manager personally for help in moving to downstair, and I can't get any assistance. If I can't get help with this issue, I will be forced to move. I am about to schedule both knee replacements. I will not be able to go up stairs. Both of my knees are bone to bone. At this point. I have no hope and can't recommend anyone to this complex, because I have not gotten what was promised to me. And my rent is far too expensive to not be able to get any help here.
Jasmine at Winters Chapel Apartment Community Manager
Thank you for your review. Our team strives to provide optimal service and transparency, so we're discouraged to read that you've experienced otherwise. We would appreciate the opportunity to talk about your feedback further. Please contact us at your earliest convenience so that we may work toward a solution that makes your stay with us more comfortable.