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Jasmine at Winters Chapel Apartment Community

4335 Winters Chapel Road

Atlanta, GA 30360

 
 
 
 
 
 

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Resident · 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/23/2018
This apartment complex could have been much better if the management staffs (manager and assistant manager) can interact with tenants. I cannot get a respond from them. I tried calling, leaving messages, sending emails but they ignore all of them. I have to physically show up at the leasing office, hoping i can catch them before getting anything done. They are very nice if i can catch them. But that's not how things work. You need to take care of your tenants. You need to respond to their requests, not ignoring them. The office staffs are much more helpful than the managers, which don't make sense to me. They can get things done quicker. Should them be the managers instead then??? Why would you have a manager and an assistant manager if they can't do their jobs right? Has the owner of this apartment complex looked at the ratings and the complaints on google??? They need to hire more people because all i hear is they are behind on things. Maintenance is the same thing, you have to chase them down to get things done. I moved into my apartment for almost a month now and they have yet to fix all the issues with the apartment. Is that how the apartment supposed to be after a month moving in? I hope things will get better because as of right now, i would not recommend this apartment complex to anyone.
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Jasmine at Winters Chapel Apartment Community

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