Review History for anonymous

Lenox Hills


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anonymous

prospectiveVisited 2015

5/21/2015

Overall it was an awful experience dealing with the staff here. They pick and choose who they want to accept as residents. They allow you to pay all of the fees telling you that with everything you should not have issue then moments later you are denied. Of course they keep the bulk of your fees and the refundable amount takes about 5 months to get to you. I followed up often and the check mysteriously vanished in the mail. Then I have to take time out of my day to drive back there to pick it up myself. Overall, the staff is just rude and unaccommodating. I would not recommend living here unless you want a daily headache from lazy staff members who could care less about helping the residents. I would NOT recommend wasting your time here. They are overpriced for no reason. Even the kitchen island counter was not secured to the floor, the cabinets were peeling and it looked very warn inside the apartment. Do not waste your time here. I wish there was a zero rating because they would be in the negatives.

    Review 2 out of 197

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    Lenox Hills

    March 2024

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