Review History for anonymous

Marquis Midtown District


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anonymous

Resident 2019

9/4/2019

This is the worst apartment. The people who work there try there best, but the management company is horrible. There are break-ins all the time, our gates are always broken, and the only thing management changes to "fix things" are actually ways for them to make more money off of us. When we first moved in we loved it, but they took away all visitor parking despite having no street parking available. Now they have a company our visitors can pay to park there. Same thing with recycling. We used to have a service that would take recycling and trash and we paid a monthly fee. Now, we only have trash and IT IS THE SAME MONTHLY FEE. On top of all of that, every time you call the leasing office the person says something different. STAY AWAY!!! I usually never write reviews, but I am stuck in a horrible lease and cannot get out even though it keeps getting worse and worse.
    Manager

    9/4/2019

    Marquis Midtown District
    Hello and thank you for providing our team with this feedback. We strive to provide an enjoyable living environment for our residents, and we are disappointed that we have missed this mark with you. I see that you have a concern regarding trash and recycling pick up and I wanted to take a moment to clarify this. Although we recently changed trash companies, pricing remains the same because the service provided has not changed. Both companies only pick up trash. The only difference is that the former company provided an extra recycling bin at no additional cost, but residents were responsible for disposing of this recycling. We apologize for any confusion. Our team would value the opportunity to speak with you about your concerns further, please stop by the office when you have a spare moment. Thank you, Emily CWS Customer Care

    Review 14 out of 25

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    Marquis Midtown District

    March 2024

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