Review History for ItsMe7777777

Haven North East


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ItsMe7777777

Resident 2014 - 2015

8/13/2015

The apartments look nice on the inside and out - but LESS than 30 days into my lease I encountered three major issues and I could not wait to move! Problem #1: 2 weeks after moving in I discovered one of my neighbors had a really BAD roach problem. They managed to enter into my home and were EVERYWHERE in my kitchen including the microwave, fridge and freezer! I didn't even have furniture yet - but I had roaches. Management did put me on a regular weekly schedule with the exterminator until the problem ceased. DISGUSTING! Problem #2: The walls are not thein - they are EXTRMELY thin! You can hear EVEYTHING in your neighbor's apartments ALL the time. I can hear my neighbors SINGNING IN THE SHOWER, COUGHING, CLEARING THEIR THROAT, CHILDREN CRYING AT 2 & 3AM; CONVERSATIONS, etc. The neighbors upstairs have a child that jumps, stomps and bounces off the walls starting as early as 8am. When I complained to management - I was advised they can basically make any noise they want from 8am - 10pm. There was nothing they could do as long as it's not outside the "quiet hours" Really???? Problem #3: The oven completely stopped working. It would beep and get some error code on it. Maintenance came to fix it. He turned on the oven for a minutes, and when he did not receive the same error message as I received - I was advised to call back once it happened again as there was nothing he could do without seeing the error message appear. He also advised that it when this happens, it simply means I need to reset the breaker. I decided to do my own research on the error code, and found that the oven was defective. That was on September 10th. On October 8th I was STILL without the use of my oven and I had to ask management when I could expect the oven to be repaired. They had to replace it - but seems they replaced it with a cheaper model because that model did not have a self-cleaning option. As others have mentioned; parking can be a nightmare. Management should have followed their first mind and assign parking spaces - instead of issuing parking stickers. Parking stickers don't guarantee that you'll find a spot - near your building or even inside the community - they only indicate that you are a resident there. Again (as others mentioned) residents use the breezeways and stairways as their personal garbage can and almost daily you'll see trash: McDonald's cups, soda cans, toothpicks, dental floss, etc, Maintenance does a good job of trying to clean it up most mornings - but it's still disgusting to have neighbors that are comfortable living that way (hence; the roach problem I encountered when I first moved in). Over all the complex itself is not bad, however I prefer the simplicity of peace, quiet and respectable neighbors.

    Review 16 out of 84

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    Haven North East

    March 2024

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