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Pleasantdale Crossing Apartments


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anonymous

Resident 2018

12/29/2018

I moved here looking for a safer environment for my children and for better schools, upon moving in my paper work was done wrong and I had to pay for their mistakes. 1year later and I'm still paying rent plus whatever fees from them doing the paper work wrong about $1700. They are still charging for a wrong security deposit and rent amount that was their fault. Recently A man watched my kids get dressed through the window, followed them to the bus stop and back! Peeking through the balcony waiting for them to leave out the door. ((Ashley the leasing lady told us we couldn't have waterproof curtains on the balcony and to take them down)) And the rent office didn't even inform other residents. The move out rate is high because the sheriff is always at someone's home. Always furniture surrounding the trash can "good furniture".The rent office lady Ashley is very very rude and Disrespectful, it's unbearable called us liars the 1st day we met her. Everything is old and outdated always leaks from places that molds your carpet, or a gas leak which is very dangerous. The rest of the staff are pretty respectable. I wish the lady who moved us in was still here because at the very least we wouldn't have had to pay for her mistake and be treated as if It was my fault when I provided all documents asked if me in a timely manner. The security deposit WILL change let them tell it!! I have never been anywhere where your security deposit changes that is CRAZYYY!!! I am more than dissatisfied with living here and the worst part is the safety and the hostile behavior of the rent office lady never seen a professional act in such a manor amongst their own kind. We never deserved that type of treatment. I have a disability and was wrongly treated. I am totally disgusted watching the video on my camera system that shows the (unidentified race) man on his hands and knees watching my little girls through the window and standing by our door for 7 minutes was absolutely devastating. They are scared and I absolutely cannot wait to find something else. They never shown concern for any of our needs on a level of satisfaction.Always demanding something outside of just paying your rent and being left alone. If you want peace, safety, fresh, nice, and welcoming environment without roaches, worms, slugs, possums and rude people don't come here. You can hear everything outside and upstairs No peace.

    Review 2 out of 33

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    Pleasantdale Crossing Apartments

    March 2024

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