Number of reviews in the past 365 days | 9 |
Percentage of reviews responded to | 66.67% |
Average time to respond to reviews | 36.33 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 9 |
Percentage of reviews responded to | 66.67% |
Average time to respond to reviews | 36.33 days |
Verified Resident 874904, we're disappointed to hear of the negative experience you had at Avana Cheshire Bridge. Although the gates have been functioning, there have not been gate arms installed. However, as of today, the arm has been installed on the entrance gate. We want to maintain a clean, trash free environment at all times. If we ever fail to do that, please let us know and we will be sure to address the area immediately. If you ever experience abnormal wait times for service requests to be completed, please let us know. We can be reached at 404.929.9289 or email [email protected]
Thank you for taking the time to submit a review of your experience at Avana Cheshire Bridge! We appreciate your comments! Greystar took over management on 10/30 and have several projects in the works! We are proud to say that pressure washing will be a focus in the coming weeks as the temperatures rise. In addition, exterior painting bids are being gathered in order to start that project as well! The Courtesy Officer can be reached by contacting the office after hours at 404.929.9289. If you have any further questions, please do not hesitate to contact the leasing office at 404.929.9289 or via email [email protected] We appreciate the feedback!
Thank you for taking the time to submit a review of your experience at Avana Cheshire Bridge. I'm sorry to hear that your experience has not been a more positive one. Although the gates have been functioning, there have not been gate arms installed. However, as of today, the arm has been installed. We want to maintain a clean, trash free environment at all times. If we ever fail to do that, please let us know and we will be sure to address the area immediately. We can be reached at 404.929.9289 or email [email protected]
We appreciate your positive review about your experience with us!
Verified Resident 848952, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We welcome the opportunity to address any outstanding issues you may have. Please reach out to us at 404.929.9289 or via email [email protected]
It's upsetting to hear that you did not receive the top-notch service we strive to provide. We welcome the opportunity to change your mind. If you have any issues that we can help address, please do not hesitate to contact us at 404.929.9289 or via email [email protected] om
Lauren, We regret that your stay at Radius Cheshire Bridge has gotten off to a bumpy start. Please accept our apologies for your disappointment with our customer service and the condition of your home upon move-in. Our team members are dedicated to the comfort and satisfaction of our residents, and we apologize for any interaction that wasn't reflective of our professionalism and dedication. So that we may better assist you and regain your confidence, please call us at (404) 929-9289. Thank you.
Hello Ehsan, We are so sorry to hear that you've had a frustrating experience with your in-unit washer. We want our residents to be happy with their homes here at Radius Cheshire Bridge so we will get our maintenance team on that as soon as possible. Unfortunately, there is nothing we can do about your water and sewer bill, we apologize for any miscommunication on our part.
We're very grateful for your praise! It's wonderful to hear that you had such a positive experience when you came in to tour our community, and we're so pleased that you'll be joining us. We're here to make your transition as smooth as possible, so please keep in touch with us as you prepare to relocate!
We're delighted to read this review! Thank you for all of your praise of our maintenance team. It's fantastic to hear that you were able to borrow a hose to wash your car! As always, please let us know if you need anything -- we're always happy to help!
We're so pleased to receive this feedback about our maintenance service! Thank you for your praise. We'll keep working to make our community an even better place to live! If we can do anything to earn that fifth star, please let us know.
Thank you for your glowing review and positive feedback about our maintenance team member! We'll be sure to pass along your compliments to Lavens. Please let us know how we can earn those two extra stars from you!
Thank you for this review of Radius Cheshire Bridge! We're so pleased to hear that you're happy with our location well as the efficiency of our maintenance team! We're grateful for your kind words. As always, we're here for you, so please reach out if you need anything in the future!
We're grateful for this five-star review! It's wonderful to know that our team member was so helpful during your moving process. We are very happy to have you as a new member of the Radius Cheshire Bridge community! Thank you for recommending us and for choosing our community as your home.
Thank you for taking a moment to compliment our hard-working maintenance team! It's wonderful to see their efforts reflected in your stay. We'll be sure to pass along your kind words to Mr. Suggs. Have a great day!
Thanks for this glowing review of Radius Cheshire Bridge! Nothing brightens our day like positive words from a happy resident, and we're so pleased you're enjoying our community's convenient location and friendly service. Thank you for being a valued member of our community for three years!
Thank you for this feedback. We're sorry to hear that you're not completely satisfied with your stay here at Radius Cheshire Bridge. It's important that we address maintenance concerns in a timely manner, and it's also important that we give our residents the customer service they expect and deserve. Please give us a call at (404) 929-9289 or email us at [email protected] when you get a moment so we can discuss your concerns and move forward on solutions. Thank you.
Thank you for this review of Radius Cheshire Bridge. We're so pleased that you're satisfied overall with your stay in our community. Even though we hope to receive nothing but positive comments, we appreciate you sharing this feedback on how things could be better because it shows us where we need to improve. If you'd like to speak to us directly about your concerns, please give us a call. Thanks.
We're sorry to hear we didn't meet expectations. We appreciate you sharing this feedback - resident feedback helps us get better, and we will take it into account as we strive to make Radius Cheshire Bridge an even better place to live.
Hi, Welcome back and thank you for your 4 star rating of Radius Cheshire Bridge. The fact that you chose to be a resident here again speaks volumes! if you have any concerns, please let us know, we'd love to earn that 5th star from you!
Hi, Welcome to Radius Cheshire Bridge! We are thrilled to know that you are happy living in our community. If you need anything, please let us know. We are here for you!
Thank you for your feedback. We're sorry to hear your stay in our community has been less than enjoyable. We'd like to address these issues with you directly, so please give us a call when you get a moment. Thanks.
$1,223 - $3,173
667
2 Units
A1
$1,228 - $5,367
844
4 Units
A3
$1,296
785
N/A
A5
$1,298 - $3,265
730
1 Units
A2
$1,333 - $3,415
875
2 Units
A4
$1,375
948
N/A
A6
$1,400 - $5,762
844
5 Units
A3P
$1,418 - $3,531
667
1 Units
A1P
$1,465
1,120
N/A
A7
$1,474 - $3,704
730
N/A
A2P
$1,493 - $3,859
875
3 Units
A4P
$1,845
1,120
N/A
A7P
$1,578 - $5,599
1,063
N/A
B1
$1,579
1,240
N/A
B4
$1,588 - $6,942
1,212
3 Units
B3
$1,685 - $6,797
1,131
4 Units
B2
$1,789 - $4,242
1,212
2 Units
B3P
$1,795 - $6,131
1,310
N/A
B5P
$1,911 - $2,031
1,063
N/A
B1P
$1,935 - $4,577
1,131
2 Units
B2P
$2,039
1,240
N/A
B4P
$1,645 - $1,695
1,380
N/A
B6
$1,806 - $6,042
1,380
2 Units
B6P
Welcome home to Radius Cheshire Bridge, where you define your RADIUS! Our community, ideally located between Buckhead and Midtown Atlanta, recently completed a multi-million dollar renovation project, resulting in world-class amenities and luxury apartment finishes. We invite you to experience our newly completed pool area, featuring an outdoor grilling station and kitchen, fire pit with comfortable seating area, and in-pool chaise lounges. Our recently renovated apartments feature a wealth of stylish upgrades, including stainless steel appliances, chic wood-style floors, quartz countertops, tile backsplash, designer lighting and plumbing fixtures, and so much more.
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