Number of reviews in the past 365 days | 8 |
Percentage of reviews responded to | 75% |
Average time to respond to reviews | 85.62 days |
Contact Property
Rutherford Glen Apartments
7100 Dawson Boulevard
Atlanta, GA 30340
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 8 |
Percentage of reviews responded to | 75% |
Average time to respond to reviews | 85.62 days |
We are sorry for the delay response, but we are glad someone was able to take care of this for you with 24 hours. Thank you for your review.
We apologize for any confusion you may be having. Please reach out to us so we can sort out any account issues you may be having.
Anonymous, thanks for your feedback. We wanted the opportunity to address and rectify any and all complaints that you may have had. If you would be willing, please reach out to our Property Manager at (770) 447-1200 so we can discuss this matter in hopes of reaching a resolution.
We deeply regret to hear your overall experience was not a positive one. If you would be willing, please give us a call so that we can further assist you.
We appreciate your review. Our team strives to deliver an excellent experience, but it sounds like we missed the mark. If you would be willing, please reach out to our Property Manager at (770) 447-1200 so we can discuss this matter in hopes of reaching a resolution.
Adomya, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a more positive one. Our Property Manager would like to address your concerns directly. Please reach out to us at (770) 447-1200 so we can research this matter further.
Dear Anonymous, we regret to hear this feedback. Our goal is to make sure all of our customers and employees are happy and comfortable in their homes and work place. This is the first I hear of this feedback, and would like to discuss your concerns further. Please feel free to call me at your earliest convenience. Thanks, Luisa - Regional Manager, 267.322.5600 x 1840
Thank you for taking a moment to outline your concerns. It's most disheartening to learn that our management has not been meeting your expectations, as we take customer satisfaction quite seriously. We can assure you that we truly care about and value each and every one of our residents, and we regret that your time at our community hasn't been reflective of the comfortable, welcoming experience we strive to cultivate on a daily basis. Please stop into the office or give us a call at 770-447-1200 so that we may learn how we may better serve you. Thanks again. - Kesha Murphy, Community Manager
Hello and thank you for your five-star rating of Rutherford Glen! We're delighted that our friendly, accommodating on-site team has contributed to your positive opinion of our community. As always, please don't hesitate to contact us directly if we can be of further assistance to you. Have a great day! Kesha Murphy, Community Manager, 770-447-1200
Thanks so much for your five-star rating! At Rutherford Glen, we're constantly striving to raise the bar when it comes to apartment living. It's great that you're enjoying all that we have to offer, from our accommodating on-site team to our beautifully maintained grounds and many amenities. Have a great day. -- Kesha Murphy, Community Manager, 770-447-1200
Welcome to Rutherford Glen! We're proud to provide our residents with exemplary, gracious customer service, and we're thrilled that you've been receiving the five-star treatment. Please don't hesitate to contact the office directly to discuss any suggestions or feedback you have concerning our parking accommodations. Thank you and have a great day! -- Kesha Murphy, Community Manager, 770-447-1200
Thank you for your review. Please know that we truly empathize with your situation. Kindly contact the office directly when you get a free moment. -- Kesha Murphy, Community Manager, 770-447-1200
Thanks for this five-star rating of Rutherford Glen! We can't help but agree that our community is Atlanta's "best-kept secret"! We're happy that our convenient location, beautifully maintained grounds, and spacious layouts have made a positive impact on your stay. It's our pleasure to serve you. Please don't hesitate to reach out if we can be of further assistance! -- Ariel Hanson, Community Manager, 770-447-1200
We're thrilled to earn this five-star rating! At Rutherford Glen, we're committed to better apartment living, and we believe that begins with exceptional customer service. Thank you for taking a moment to recognize the dedication of our staff. We hope you remain with us for a long time to come! -- Ariel Hanson, Community Manager, 770-447-1200
Thank you so much for your review! We appreciate you taking a moment to speak so highly of our customer service. Our maintenance and management teams are committed to your satisfaction, and it's great to see our efforts reflected in your stay. We're happy you'll be staying with us for another year! -- Ariel Hanson, Community Manager, 770-447-1200
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Luxury apartment living with metropolitan conveniences! Rutherford Glen provides exceptional living with inviting surroundings. We are conveniently located off Interstate 85 and 285, putting you within minutes of most major business districts in Atlanta, shopping and entertainment! Rutherford Glen offers distinctive and quality crafted floor plans, created with exceptional style and secluded privacy. We offer spacious, one, two and three bedroom elegant apartment homes which include crown and chair molding in the living and dining room area as well as arched walk ways, energy-efficient utilities, washer/dryer connections intrusion alarms, built-in bookshelves and fireplaces in select homes and much more! Rutherford Glen offers many wonderful amenities and features which include: a beautiful and relaxing resort-style pool, state-of-the-art fitness center, laundry care center, care center, controlled-access entry, remote-access garages, resident business/conference center.
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Contact Property
Rutherford Glen Apartments
7100 Dawson Boulevard
Atlanta, GA 30340