Review History for Verified Resident 749248

Sloan Square


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Resident 749248

Verified Resident ā€¢ 2019 - 2020

3/3/2020

The only positive is location. Noise: How quiet is your community? You hear every step from the paper-thin flooring Grounds: How satisfied are you with the upkeep and overall appearance of your community? There have been updates to the appearance. But people don't pick up after their dogs, and with very little parking people constantly park on the curb, making it hard to get out Safety: How effective are the security practices of your community? The first week I was here there was a communication saying there was multiple break-ins and managememnt's response was that is between us and the police... Neighborhood: How accessible are schools, parks, public transportation, and local entertainment? Again location is the only positive factor for me Maintenance: How effective were maintenance team when resolving your problem? You're support ticket doesnt get covered unless you call management to follow up. Asked maintenance why and they said bc the apartments are so old there is always a mass amount of requests and only 1-2 repairman
    Manager

    3/9/2020

    Sloan Square
    Thank you for sharing your feedback with us. We definitely do have a great location! We are a small community and I do apologize if you are experiencing difficulties with parking. We added a Dekalb County Police Officer as our Courtesy Office back in November as well as added cameras to the entrances/exits to the community. While no community is immune from occasional crime, we generally do not have issues and it is unfortunate that we happened to have a few at the time you moved in. Maintenance requests are a priority and they are handled based on severity first, which means that sometimes more routine requests may take a bit longer. We are working diligently to focus on clearing out any lingering requests. If you have any other concerns I encourage you to meet with the manager and she will be glad to help resolve them.

    Review 76 out of 287

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    Sloan Square

    March 2024

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