Review History for Verified Resident 812372

The Atlantic Ashford

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Verified Resident 812372

VRP 2020

9/6/2020

Not good. Boxes of packages are piled in a room and I have to fish through dozens of boxes to find mine. I've had several boxes stolen and lost. I went from a satisfied, and long time amazon customer, to someone who shops in person to get things needed because I don't trust that It will be in the mail room. I will not renew my lease for this reason alone. Many would not renew their lease because of the poor maintenance response.
Manager

12/15/2020

The Atlantic Ashford
Hello, thank you for taking the time to write this review. I'm very sorry to hear about the trouble you have experienced with the package lockers and Amazon deliveries. I would be happy to reach out to the involved parties and see what improvements we can make based on your experience. I greatly value our residents’ satisfaction and welcome feedback that helps us to enhance our residents’ living experience and improve the service we provide. I would love the opportunity to speak with you further and work to resolve the issues you've experienced. Please feel free to call me at 770-452-7040. Thank you again for your review as it's helpful in providing us with an opportunity to improve the service we provide.

Review 28 out of 162

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The Atlantic Ashford

August 2021

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