Review History for Verified Resident 826995

The Atlantic Ashford

Updated Review

Avatar

Verified Resident 826995

VRP 2018 - 2020

10/1/2020

Property manager refused to negotiate any exit out of the lease after mold issues went untreated for weeks. Have made multiple attempts, both through in person visits, phone calls, and submitting service requests to try to get an update and there has been nothing communicated to me regarding a resolution to my issue.
Manager

11/10/2020

The Atlantic Ashford
Hello, thank you for taking the time to write this review. I greatly value our residents’ well-being and satisfaction, and welcome feedback that helps us to enhance our residents’ living experience and improve the service we provide. I apologize that your request was not resolved properly. I'd appreciate the opportunity to speak with you personally and help to resolve any outstanding issues you may have. Please feel free to call me at 770-452-7040 or stop by the leasing office when it’s most convenient for you. Thank you again for your feedback as it's very helpful in providing us with an opportunity to improve the service we provide.
1 Previous Review

Previous Review

Avatar

Verified Resident 826995

VRP 2018 - 2020

10/1/2020

Building has mold issues, and no attempts have been made to resolve my issue. No communication has been made regarding a resolution. Management would not budge on an exit for the lease so they are contractually forcing me to pay for a moldy apartment.
Manager

11/10/2020

The Atlantic Ashford
Hello, thank you for taking the time to write this review. I greatly value our residents’ well-being and satisfaction, and welcome feedback that helps us to enhance our residents’ living experience and improve the service we provide. I apologize that your request was not resolved properly. I'd appreciate the opportunity to speak with you personally and help to resolve any outstanding issues you may have. Please feel free to call me at 770-452-7040 or stop by the leasing office when it’s most convenient for you. Thank you again for your feedback as it's very helpful in providing us with an opportunity to improve the service we provide.

Review 21 out of 161

Share This Review

Contact Property

The Atlantic Ashford

July 2021

Sun
Mon
Tue
Wed
Thu
Fri
Sat
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Beds

0

Baths

0

Share This Review