Review History for Verified Resident 858469

The Atlantic Ashford

Updated Review

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Verified Resident 858469

VRP 2020 - 2021

2/11/2021

Not good experience! The apartment was not renovated. There was problems in every corner. We moved from the other country and booked this apartment by zoom meeting and when we moved in, nothing was working. Appliances issues, plumbing issues, carpet issues, electrical issues , water issues, everything! When we call maintenance about them, they were not responsible and you had to call every day to address them. Unpleasant experience!!!! Won't recommend anyone else to these property!
Manager

2/15/2021

The Atlantic Ashford
Hello, Thank you for your email. If you will please contact us in the office so we can get additional information from you to assist you. We look forward in hearing from you soon. Thank you,
1 Previous Review

Previous Review

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Verified Resident 858469

VRP 2020

12/30/2020

Worst experience ever, appliances were not working, plumbing issues in each washroom, electrical issues, water issues, etc . I don't recommend this apartment homes. Very unprofessional and unorganized management.
Manager

1/19/2021

The Atlantic Ashford
Hi Verified Resident, Thank you for your recent feedback on our community. I'm very sorry to hear that you did not have a better experience with our management team. Customer service is of the utmost importance to us and we strive to provide the best living experience possible for all of our residents. I will address your concerns with the rest of the team. I'd appreciate the opportunity to speak with you personally to ensure these matters are resolved and hopefully leave you with a better impression of who we truly are. Please feel free to call me at (770) 452-7040 or stop by the leasing office when it’s most convenient for you. Thank you again for your feedback as it's very helpful in providing us with an opportunity to improve the service we provide.

Review 12 out of 161

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The Atlantic Ashford

August 2021

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