Number of reviews in the past 365 days | 4 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 24 days |
Contact Property
The Five by ARIUM
2020 Powers Ferry Road
Atlanta, GA 30339
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 4 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 24 days |
Hi, we want to assure you that this experience does not meet our community's high standards for service. Please reach out to us at [email protected] at your earliest convenience so we may better understand your experience.
We're happy to hear we were able to help you find the right home! Thank you so much for your wonderful comments about our community and staff. We greatly appreciate it, and we're so glad you're here!
Hi, we're sorry to hear we've fallen short of standards recently. We've been working hard to keep our residents up-to-date on pertinent information about our community, as well as taking the precautions we can to help ensure the safety of our staff and residents alike. We're disappointed to hear about your experience during this time, but we'd like to take this time to open a dialogue to answer any questions you and ease any concerns you are experiencing about your home or community. Please reach out to us at [email protected] at your earliest convenience so we may work to better meet your needs as a resident. We look forward to hearing from you.
We're sorry to hear that your experience in our community has not been up to standards. We strive to provide excellent service to all our guests, and we're disappointed to hear about the experience you've had. We're sorry to hear you've had trouble reaching us, but we'd like to take this opportunity to make things right; please reach out to us at [email protected] so we may continue a dialogue with the goal of addressing and resolving any issues and concerns you're experiencing about your home. We look forward to hearing from you.
We would like to get some more details about this experience. If you'd like to reach out to us at [email protected] we can better assist you in resolving this issue as soon as possible. We look forward to hearing from you.
We appreciate you bringing this experience to our attention. We would like to reach out to you in order to better understand this experience and work towards a resolution. If you will, please provide the best email or phone number to reach you with. We look forward to hearing from you.
We would like to have a better understanding of your experience. Please reach out to us at [email protected] at your earliest convenience and we will do our best to resolve this with you. We look forward to hearing from you.
We're thrilled to hear you decided to stay with us for another year, Ricki! We're always working to improve your experience here at The Five. We hope to see you soon!
Thank you for taking the time to leave us this review. The Five by ARIUM is now under new management, so we appreciate you bringing these issues to our attention so we may work to improve the community as a whole. We're sad to see you go, but we're happy to know your time in our community was up to standards! We wish you the best in the future.
We're sorry to hear that your experience with our team has been negative. This experience does not reflect the high standard of service we hold ourselves to, and we'd like to get more details from you about this experience in order to improve our services and your experience. Please reach out to us at [email protected] and let us know more about this experience. We look forward to hearing from you.
We're sorry to hear you previously had a negative experience in our community. The Five by ARIUM is now under new management, and we're thrilled to be working to make our community better than ever before. We offer weekly pest control services in our community, so if you continue to experience pest issues, don't hesitate to reach out to us. We also want to thank you for taking the time to bring the issues you've experienced to our attention so we can work to improve and alleviate these issues for all our guests moving forward. If you need anything at all from us, don't hesitate to reach out!
We're happy to hear you're enjoying your stay so far! If you continue to experience pest issues, don't hesitate to reach out to us; we offer weekly pest control services in our community and we would be happy to help you remedy this issue. Thanks for taking the time to leave us a review; we hope you have a great day!
N/A
690
N/A
A2
N/A
695
N/A
A1
N/A
727
N/A
A3
N/A
730
N/A
A4
N/A
762
N/A
A5
N/A
771
N/A
A6
N/A
796
N/A
A7
N/A
796
N/A
A8
N/A
796
N/A
A8
N/A
817
N/A
A9
N/A
936
N/A
A10
N/A
1,180
N/A
B4
N/A
1,089
N/A
B1
N/A
1,120
N/A
B2
N/A
1,158
N/A
B3
N/A
1,388
N/A
B5
The Five by ARIUM is a new luxury apartment community where modern luxury intersects with outdoor adventure. Our pristine community offers 1-2 Bedroom open floor plans complete with stainless steel appliances, hardwood-style flooring, in-unit washer and dryer, walk-in closets, and top-of-the-line fixtures to ensure all the comforts of home. Work from home in our fully furnished community workspace, relax in a private pool-side cabana, sweat it out in our Mile Marker Fitness Center, or take in breathtaking views of the Atlanta skyline from the comfort of our skylounge. It’s all at your fingertips. Our community’s convenient Cumberland location puts you minutes from Highway-285, making travel across the city a breeze. Pets are family too at The Five, and we welcome yours with no size restrictions! Experience peace of mind with our Carefree Living Guarantee that removes the gamble of traditional apartments and see what sets us apart. Ready to see your new home? Schedule a tour today!
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Contact Property
The Five by ARIUM
2020 Powers Ferry Road
Atlanta, GA 30339