Review History for Victoria_K936

Annett


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Victoria_K936

Resident 2019

7/18/2019

DO NOT MOVE IN HERE. Save your money and literally move anywhere else and avoid the disaster that is the Broadstone ridge management. They have no problems lying to sell their apartments. There is literally a centipede infestation (pest control has come multiple times and I still get over 15 a day inside my apartment). They care more about acting like babysitters than they do about the actual quality of the place you live in. They will send out 8,000 emails complaining and enforcing new rules, but can't even do their own jobs. They have accidentally towed their own residents cars, the fire alarms have gone off repeatedly at awful hours of night (because they couldn't fix a system error - even the fire department was pissed off at them) they have to be asked to clean the pools when they have been FILLED with centipedes, the apartments are poorly constructed (my closet literally fell out of my wall right when I moved in, Ankers and all because it was incorrectly done, the team even admitted things were poorly constructed when I commented about it). They have even allegedly threatened to bring in drug dogs into the apartment to hunt out weed like this is a dorm room. And the newest and greatest is that despite having a whole extra floor of parking, they have now limited guest parking to 10 guest spots which your guests have to download a spot to park in... 10 spots for a building with HUNDREDS of apartments,., so basically sorry you can't have friends over because three people in the building want to have over a few friends themselves. This was after we had to call and fight the apartment management because they wanted those ten spots to be $10 a day. This is Vinings... if we wanted to pay for parking I could live in downtown for cheaper. Seriously - just move elsewhere. I hate this place so much I'm considering standing out front to warn people not to move. I would never resign a lease here.
    Manager

    5/20/2020

    The Five by ARIUM
    We're sorry to hear you previously had a negative experience in our community. The Five by ARIUM is now under new management, and we're thrilled to be working to make our community better than ever before. We offer weekly pest control services in our community, so if you continue to experience pest issues, don't hesitate to reach out to us. We also want to thank you for taking the time to bring the issues you've experienced to our attention so we can work to improve and alleviate these issues for all our guests moving forward. If you need anything at all from us, don't hesitate to reach out!

    Review 18 out of 19

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