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The Point at Westside

 
 
 
 
 
 

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Resident · 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
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02/18/2021
I currently live here and If zero stars was an option I would definitely rate this place a zero stars. Let me start out with the leasing office. The leasing office will probably never answer your calls or maintenue requests. They don’t care about their residents and they won’t respond to you if you ask questions.They don’t respond to maintenance requests. I have had a rat in my apartment for three weeks now I submitted a maintenance request three weeks ago and nobody has responded to it. I called the leasing office and they told me to submit a request online and nobody has responded to it. two weeks ago they sent me a survey to complete about my maintenance request and I asked that somebody please respond and still nobody has responded. My water bill has been over $900 for the past three months and I have asked for a breakdown of my water bill and they have still failed to send it to me I have never received a breakdown of my water bill and they told me I should receive it by mail I asked where they were and they have not responded that was two weeks ago. Save your money and go live somewhere else. this place is not worth the hassle of dealing with the horrible management and maintenue services. the apartments are dirty and none of my doors are sealed. even the ones leading to the outside hallway. there is always dog ---- and TRASH in the hallways Please take my advice and DO NOT LIVE HERE
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