Review History for anonymous

The Reserve at Ridgewood


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anonymous

Resident ā€¢ 2020 - 2021

3/8/2021

DON'T LIVE HERE!!! I live here and hate it. Worst apartments I've ever stayed at. Constant problems with maintenance and very slow (I'm talking weeks) to respond, and apathetic attitude from management. Once you sign the lease, they got you by the balls and they couldn't care less how bad your experience is, and they'll treat you as such. DON'T SIGN ANYTHING BEFORE SEEING YOUR UNIT. Also my car along with 20 other cars were broken into because the security gate is left open for weeks at a time. Management's attitude was, "aw shucks, now pay me". I could go on and on with the problems this place has, but just save yourself a headache and spend your money elsewhere.
    Manager

    3/12/2021

    The Reserve at Ridgewood
    Thank you for sharing your concerns with us. We value your feedback and are deeply concerned about what you have shared. We care about our residents, and our team goes above and beyond to make residents' daily living stress-free, so your input about their responsiveness is disappointing. We are looking into this and your concern about the gate and are eager to learn more so we can take corrective action and resolve any pending issues. At your convenience, please email us at customersatisfaction@stmkmgmt.com. We look forward to restoring your trust in our team. Thanks for your time.

    Review 8 out of 200

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    The Reserve at Ridgewood

    March 2024

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