The Whitney at Sandy Springs
Resident • 2018 - 2019 Not Recommended
This complex takes advantage of its tenants in every way possible. When messages are left for maintenance issues nothing is done for months on end. When I was moving out they tried to assess me a bogus late charge so that they would not have to give me my full security deposit. When I was moving in they said that my credit score was not good enough so they made me use a company called Liberty Rent. The office told me that once my lease was up and I had made all my rent payments that I would receive the "fee" back from Liberty Rent. This was a lie. Liberty Rent takes your money and gives you nothing back at the end of your lease. I am sure that the leasing company is receiving a kick back from Liberty Rent. The valet trash service is a joke. You can only leave your trash can outside of your apartment for a couple hours on the assigned days. If you are not home during those hours your trash can not be picked up, because if you leave the can outside after the designated hours they will fine you. They have also threatened to fine you if they see you throwing your trash away in the dumpster, because they want you to use the valet service. Did I mention that you pay extra for the valet trash service that has limited hours and days? Also, make sure you add at least $100 to the rent amount they are advertising. The extra amounts that are charged are for trash service (haha), pest control and water. Also, you can only get AT&T for internet and cable. You have no choice about your provider and when you call AT&T to get service they charge the highest rate possible. Again, I am sure the complex is getting a kick back from AT&T. I could continue with all the issues I encountered in my one year stay at The Whitney, but if you have read this far I am sure you do not need to hear anything else to make you not want to rent here.
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