Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 5.5 days |
Contact Property
Wellington Point Apartments
50 Maner Terrace Southeast
Atlanta, GA 30339
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 5.5 days |
We are sorry this has been your experience living at Wellington Point. The staff does always strive to uphold a level of professionalism. If you have a specific example of the staff acting in a disrespectful manner, I would welcome the opportunity to discuss this with you in order to address your concerns. Our Courtesy Officer does hold a full-time job so the services offered by the Courtesy Officer are on an "as available" basis. Should you have any issue that requires assistance and the Courtesy Officer is unavailable, we do encourage you to reach out to the Cobb County Police Department. Unfortunately, crime knows no zip code. We do our best to stay vigilant and notify our residents when situations occur. The cameras in the community do indeed work. The water is only shut off when necessary. If an emergency or scheduled repair must take place, we always strive to supply ample notice so residents can plan accordingly. We do have a program put in place to address residents' financial hardship in response to COVID-19. Should you require rental assistance, please reach out to the Property Manager via phone or email for us to review your situation and determine the best way to assist you. Wellington Point always welcomes feedback, whether it be through reviews or directly to the staff, and are always looking for ways to better our customer's overall experience. We would welcome the opportunity to speak to you directly in an effort to address some of the issues you have mentioned. You are always welcome to call or email with anything you would like to discuss. Thank you!
Hello! Thank you for the positive feedback; we appreciate you taking the time to provide us with a review and rating! We are happy that you are enjoying your home at Wellington Point. Please, let us know if there's anything else we can do to improve your living experience in our community.
We would like to personally apologize for the unfortunate issues that you've experienced. We value your residency at Wellington Point and would like the opportunity to address your concerns. We strive for excellence and look forward to better serving you in future interactions. Please call, email or visit us so we may rectify your concerns promptly.
We would like to personally apologize for the unfortunate issues that you've experienced. We value your residency at Wellington Point and would like the opportunity to address your concerns. We strive for excellence and look forward to better serving you in future interactions. Please call, email or visit us so we may rectify your concerns promptly.
We would like to personally apologize for the unfortunate issues that you've experienced. We value your residency at Wellington Point and would like the opportunity to address your concerns. We strive for excellence and look forward to better serving you in future interactions. Please call, email or visit us so we may rectify your concerns promptly.
We would like to personally apologize for the unfortunate issues that you've experienced. We value your residency at Wellington Point and would like the opportunity to address your concerns. We strive for excellence and look forward to better serving you in future interactions. Please call, email or visit us so we may rectify your concerns promptly.
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We offer spacious 1, 2, and 3 bedroom apartment homes that feature fully equipped kitchens, large closets, and private patios or balconies. Our gated community features jogging and walking paths, a fitness center, tennis courts and BBQ grilling areas. Located inside the Perimeter, we are minutes from I-285, South Cobb Drive, and close to shopping, dining, and entertainment.
Please allow up to 24 hours for your answer to be visible to the public.
Contact Property
Wellington Point Apartments
50 Maner Terrace Southeast
Atlanta, GA 30339