Former Resident · 2019 - 2020
DO NOT MOVE HERE! The staff is ok, but West Mar is a dump! There's trash and bad smells everywhere. From the parking garage to the elevators, to the hallways, and even to your "new" apartment. The floors and ceilings are unfinished. I shouldn't have to look at pipes and duck tape in my apartment. Maintenance is nice, but they take forever. My washing machine was broken for a week and my hot water heater exploded and caused my whole apartment to FLOOD. My unit wasn't clean before I moved in. The whole place is disgusting and parking/the guest policy is TERRIBLE. They make you check in all your guests and they have to get day passes and pay to park overnight! They have booted me and my guests' cars many times! There are also lots of constructions due to a new set of condos being built right in front of the place. I honestly counted down the months until I could leave. Also, I'm not sure why they're even called lofts because they aren't. This place is literally equivalent to a student dorm. I wish I had viewed in person before I leased, but even then they probably show you a model that looks NOTHING like your actual apartment. Don't let the clubhouse area and downstairs area fool you. The rest could be much better! It always floods near the elevator when it rains. Also, the pool is disgusting and I didn't even get to use it while I lived there. Last, but not least I had a package delivered ONE day after I moved out and they wouldn't even let me pick it up! The complex is complete BS and an ultimate headache!
WestMar Student Lofts Manager
Hi, thank you for your detailed feedback. Per our loft style apartments, we have chic concrete flooring, accent walls, and ceilings. We do have several different measures in place regarding guest check in and parking to enhance safety at our community. These parking rules and regulations are displayed all through out the community in the lobby, multiple display boards, the parking deck, etc. Per being in a growing city, construction near us is out of our control. We would love to address any other concerns you have. We take 1 star reviews very seriously and want to ensure your statements are addressed. Don't hesitate to reach out to our management team at [email protected] Have a great day!