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Alta Mill

1650 Anderson Mill Road

Austell, GA 30106

 
 
 
 
 
 

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Resident · 2016 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/08/2018
I am ready to leave. I have had roaches infestation, being insulted, flooded from a burst pipe on 3rd floor, property damage secondary to this flooding. The work men leaving work unfinished that is hazardous to my kids and also their equipment for over a week. They even brook my daughter's picture frame and no one said anything. Not even a call from the office after the flood. Is their really a manager at this apartment? Are they even concern about residents or merely monthly rent? Very poor customer service. I am really frustrated now!!!
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Alta Mill Manager

09/11/2018

Dear Resident, We sincerely apologize for the challenging experiences that you have faced due to some maintenance issues. We are trying to resolve this issue as quickly as we can and apologize for the inconvenience that this has caused you and your family. We'd like to discuss all of these recent developments with you and provide you with some insight as to what we are doing to fix these maintenance matters. Please visit our office at your earliest availability so that we may discuss your concerns, or directly e-mail us at [email protected] We want to assure you that we care about resident comfort and we also want to provide you with some peace of mind.

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Alta Mill

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