#9,233 #5 #621

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300 Riverside

300 Riverside Parkway , Austell, GA 30168
(97 Reviews)
$895 - $1,202/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

$1,092

See Floor Plan Details

2 Bedrooms

2 Beds, 1 Bath

$895

See Floor Plan Details

2 Beds, 2.5 Baths

$1,106

See Floor Plan Details

2 Beds, 2 Baths

$1,184

See Floor Plan Details

3 Bedrooms

3 Beds, 2 Baths

$1,202

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

B-
B-

Renter Ratings

C

Review Ratings

Noise

2.5

Grounds

2.5

Safety

2.5

Office Staff

2.5

Maintenance

3.0

Neighborhood

2.5

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

2

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

B

Average time to respond to reviews

13 days

View Community Timeline
View Community Timeline

300 Riverside Reviews

(97)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident ā€¢ 2022 - 2023

10/24/2023

Iā€™ve lived on this property for a year now, This apartment complex has great potential and seems to be making wonderful progress. The ladies in the office possess very positive customer service as well.ā€¦Ā See More >
    Manager

    11/15/2023

    300 Riverside
    We are thrilled to hear you are enjoying your home and our team's service! Thank you for taking the time to share your feedback.
    Review Author Icon

    anonymous

    prospective ā€¢ Visited 2023

    4/22/2023

    These people aren't in business to help anyone but themselves. A bunch of wolves wearing sheep clothing. The property manager is a bonus chasing trick that's only concerned with herself. Her assistant will cosign anything that she says, whether it's wrong or right. These areā€¦Ā See More >
      Manager

      4/26/2023

      300 Riverside
      We appreciate your feedback. We have great things in store for the community and are committed to providing a great customer experience with a friendly atmosphere.
      Review Author Icon

      Resident 301163

      Verified Resident ā€¢ 2016 - 2017

      1/15/2017

      So far so good despite small issues, such as dog poop being in the grass and children stepping in it tracking it in the house. There's a nice play area for the kids to play. I love the fact that there's a clean laundry roomā€¦Ā See More >
        Review Author Icon

        Resident 299181

        Verified Resident ā€¢ 2016 - 2017

        1/10/2017

        I like the fact that the community allows for split billing. It allows me to be able to budget better. I liked our community better before we became a gated community. It was a good idea in theory, but it has become very inconvenient.ā€¦Ā See More >
          Manager

          1/10/2017

          300 Riverside
          We thank you very much for your review. Please let us know if we can do untying to assist you.
          Review Author Icon

          Resident 295528

          Verified Resident ā€¢ 2016

          12/27/2016

          i have recently moved in to Concepts 21 Circle and so far I have no problem. It seems to be a very nice place to live. The staff are very friendly and their response to any emergencies are very timely, I will definitely recommend thisā€¦Ā See More >
            Manager

            1/10/2017

            300 Riverside
            We thank you for your feedback and we appreciate your review!
            Review Author Icon

            Resident 295495

            Verified Resident ā€¢ 2016

            12/27/2016

            The neighbors are horrible and the grounds is not kept up. The leasing staff does do whatever they can but it's not enough sometimes. There are stray dogs around the complex and children running around in the parking lots.

              Manager

              1/10/2017

              300 Riverside
              We are very sorry for your concerns. Please know we will be sharing your review with our team and welcome you to come speak with us anytime in the leasing office.
              Review Author Icon

              Resident 295494

              Verified Resident ā€¢ 2016

              12/27/2016

              I have not been in this community for about a week. But area that I am in is very quiet which I enjoy. Neighbors seem somewhat friendly. I like the location, it is close to the interstate. I hope to enjoy my stay.

                Manager

                1/10/2017

                300 Riverside
                Thanks for your review!
                Review Author Icon

                Resident 284707

                Verified Resident ā€¢ 2015 - 2016

                11/20/2016

                Very nice office staff and maintenance crew. Very prompt at fixing issues and easy to talk to. The rent is a little high but cheaper than most compared to what the apartment offers. Wish they had more resident activities.

                  Manager

                  12/5/2016

                  300 Riverside
                  We appreciate your feedback!
                  Review Author Icon

                  Resident 282617

                  Verified Resident ā€¢ 2016

                  11/10/2016

                  They have been prompt with service request. The office staff is friendly courteous and professional. They have answered my questions quickly and are always willing to help. They my move in quick and easy.

                    Manager

                    12/5/2016

                    300 Riverside
                    Thank you for your review. We are happy to hear this!
                    Review Author Icon

                    Resident 282062

                    Verified Resident ā€¢ 2016

                    11/8/2016

                    When we viewed the apartment a maintenance person was working inside. So I figured they weren't finished preparing the apartment for move in yet. So when I saw the dirty tub, the filthy stove and the dusty cabinets I wasn't worried. But unfortunately I wasā€¦Ā See More >
                      Manager

                      11/14/2016

                      300 Riverside
                      Thank you very much for your feedback!
                      Review Author Icon

                      Resident 281317

                      Verified Resident ā€¢ 2014 - 2016

                      11/6/2016

                      My experience hasn't been too bad. The apartment is decent, needs a few updates carpet, paint, appliances. They staff is as helpful as they can be and seems genuine about correcting any issues. But the residents themselves need to do their part in helping toā€¦Ā See More >
                        Manager

                        11/14/2016

                        300 Riverside
                        We appreciate your feedback and welcome you to come speak with us anytime in the leasing office.
                        Review Author Icon

                        Resident 268651

                        Verified Resident ā€¢ 2016

                        9/7/2016

                        The entire office staff have truly exceeded my expectations!! Never have I had any issues that weren't immediately taken care of by maintenance. I have resided here for a few months now and have no complaints about noise, safety, office staff or maintenance issues!!! Theā€¦Ā See More >
                          Manager

                          10/7/2016

                          300 Riverside
                          We thank you very much for sharing your wonderful review with us. We appreciate your feedback, specifically regarding the hallways. Please know we will be sharing your review with our team and as always, thank you for your review. We are happy to have you!
                          Review Author Icon

                          Resident 260323

                          Verified Resident ā€¢ 2016

                          8/10/2016

                          The community is good and it could use some work on the rules of the property. The next door property makes it harder on the residents living here, pool closures, laundry room closures all bc of next door property. The office staff is friendly.

                            Manager

                            9/6/2016

                            300 Riverside
                            We appreciate your feedback and will be sharing your review with our team!
                            Review Author Icon

                            Resident 260294

                            Verified Resident ā€¢ 2016

                            8/10/2016

                            wonderful so far, the request for maintenance are fast and easy. Only thing that is my concern is keeping the breeze ways cleaned and more days for pest control, there have been a lot of bugs since i have moved in, and a suggestion thatā€¦Ā See More >
                              Manager

                              9/6/2016

                              300 Riverside
                              We thank you for your suggestions and for your review. We welcome you to come speak with us anytime in the leasing office.
                              Review Author Icon

                              Resident 259557

                              Verified Resident ā€¢ 2016

                              8/8/2016

                              I just moved in and so far it is great. It is quiet where my unit is located and the space is great for all my items. It was very clean when I moved in and everything works great. The staff is very friendly andā€¦Ā See More >
                                Manager

                                9/6/2016

                                300 Riverside
                                Thank you very much for your review!
                                Review Author Icon

                                bethmwai

                                Resident ā€¢ 2012 - 2016

                                7/6/2016

                                This place is horrible, They overcharged us instead of charging us the regular rent, we were paying $100 more than the other tenants but we didn`t know until the end of our lease We had moved to a basement apartment where I hardly get anyā€¦Ā See More >
                                  Manager

                                  8/8/2016

                                  300 Riverside
                                  We are very sorry for your negative experience and for your review. Please know we will be fully sharing your review with our team.
                                  Review Author Icon

                                  anonymous

                                  Resident ā€¢ 2016

                                  6/23/2016

                                  Trash is constant in the breezeway and stairwells. Neighbors leave trash in the parking lot. Tenants throw unwanted mail on the ground, there is no trash cans. A lot of the mailbox doors are so old they have rusted off and your mail is unsecuredā€¦Ā See More >
                                    Manager

                                    7/7/2016

                                    300 Riverside
                                    We are very sorry for your review. We welcome your feedback and would like to speak with you further in the leasing office. Again, we are very sorry.
                                    Review Author Icon

                                    Resident 243124

                                    Verified Resident ā€¢ 2009 - 2016

                                    6/6/2016

                                    The office staff are nice. Apartments can use an upgrade. Some tenants need to pay closer attention to their children. Need common area for pets or fine tenants for not cleaning up after them. It's not fair for tenants that live on breezeway side hasā€¦Ā See More >
                                      Manager

                                      7/7/2016

                                      300 Riverside
                                      We appreciate your feedback and your review.
                                      Review Author Icon

                                      Resident 230996

                                      Verified Resident ā€¢ 2016

                                      4/15/2016

                                      My experience with Concepts 21 was an enjoyable one. I love that we can pay our rent online. The atmosphere was very. inviting and the ladies (Tyra and Dana) were very informational, knowledgeable, and very professional. Keep up the good work!

                                        Manager

                                        4/27/2016

                                        300 Riverside
                                        Thanks for the shout outs! We appreciate your review.
                                        Review Author Icon

                                        Resident 226497

                                        Verified Resident ā€¢ 2015 - 2016

                                        3/25/2016

                                        Good community. The staff is friendly and helpful, the prices are reasonable, and maintenance requests are answered within 24 hours. It's right near public transportation, if needed. Some neighbors can be noisy sometimes but everyone is really friendly.

                                          Manager

                                          4/27/2016

                                          300 Riverside
                                          Thank you very much for your review!
                                          Review Author Icon

                                          Resident 220290

                                          Verified Resident ā€¢ 2016

                                          2/26/2016

                                          The Concepts 21 staff are friendly, patient, and considerate of applicants' needs. They truly try to help to the best of their abilities. The maintaince crew is talented, accurate, and polite. The complex makes a conscious effort to keep residents feeling safe and secure. Itā€¦Ā See More >
                                            Manager

                                            3/6/2016

                                            300 Riverside
                                            Thank you very much for your review!
                                            Review Author Icon

                                            peanutbrittle1980

                                            prospective ā€¢ Visited 2016

                                            1/29/2016

                                            Pros: Was very excited about my move today. Management has really been very pleasant and helpful in getting me ready for my move! The rooms are very spacious and the carpet appears to be fairly new but bugs were crawling out of carpet. Cons: However, Iā€¦Ā See More >
                                              Manager

                                              1/22/2016

                                              300 Riverside
                                              We can assure you we work very hard to maintain a clean and pest free community. Should a pest problem ever come up however, we ask that residents let us know in the leasing office so we can make sure the problem is fixed asap. We welcome you to come speak with us in our leasing office anytime. We would love to have you!
                                              Review Author Icon

                                              Resident 211783

                                              Verified Resident ā€¢ 2015 - 2016

                                              1/19/2016

                                              The location of the community is perfect, not too far from city or airport. The condition of the unit I stayed in was horrible! I do not recommend for living, unless you ratchet or have no other choice. I will not be renewing my leaseā€¦Ā See More >
                                                Manager

                                                1/22/2016

                                                300 Riverside
                                                We are very sorry your apartment home was not to your satisfaction. Please know we will be looking into you review and welcome you to come speak to us further regarding your experience in the leasing office.
                                                Review Author Icon

                                                Resident 211339

                                                Verified Resident ā€¢ 2015 - 2016

                                                1/15/2016

                                                So far so good with the exception of the nasty stairways surrounding the apartment. Cigarette butts up and down the stairs. GROSS!!! The apt. Was clean when I moved in. No bugs and everything works. If there is an issue, its handled quickly..

                                                  Manager

                                                  1/22/2016

                                                  300 Riverside
                                                  We appreciate your feedback regarding the stairways. We will definitely be looking into this problem. Thank you for your review and for your positive rating. Please let us know if we can ever do anything to assist you.
                                                  Review Author Icon

                                                  Resident 207385

                                                  Verified Resident ā€¢ 2015

                                                  12/25/2015

                                                  From the beginning of the move-in process with the brochure and availibity and mock room To follow-up questions at the end of decision making process and finalizing, all of the staff members at Concepts 21 aare professional and make you feel welcome and answer anyā€¦Ā See More >
                                                    Manager

                                                    12/29/2015

                                                    300 Riverside
                                                    We thank you very much for your review and feedback!

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    • Laundry On-Site
                                                    • Washer/Dryer Connections
                                                    Pets
                                                    • Dogs Allowed
                                                    • Cats Allowed
                                                    This community is managed by

                                                    RuMe Property Management

                                                    B-
                                                    B-
                                                    Communities
                                                    8

                                                    Questions & Answers (2)

                                                    Anonymous
                                                    Asked on: 10/09/2018
                                                    Q:Ā Good day, pls do u lease your apartment to foreigners, and what are the requirement for a foreigner to obtain apartment from you, and is it also a year leasing agreement you will give the foreigner. Thanks
                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā How easy is it to find guest parking?

                                                    Frequently Asked

                                                    Based on 97 number of votes by renters, 300 Riverside is currently rated 3.4 out of 5 stars.
                                                    300 Riverside is rated 2.5/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    300 Riverside is rated 3/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                    300 Riverside is rated 2.5/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    300 Riverside is rated 2.5/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    300 Riverside is rated 2.5/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    300 Riverside is rated 2.5/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 13 days to their community reviews in the past year.
                                                    RuMe Property Management
                                                    Dogs Allowed
                                                    Cats Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    2 Beds, 2.5 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    300 Riverside

                                                    March 2024

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                                                    300 Riverside is an apartment in Austell in zip code 30168. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $895 - $1,202. Nearby cities include Mableton, Lithia Springs, Vinings, Smyrna, and Marietta.

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