#16,819 #13 #1,019

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Lake Crossing

1325 Six Flags Dr., Austell, GA 30168
(180 Reviews)
$1,125 - $1,585/mo
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Move-In Specials

Get up to your 1st Full Month FREE minutes from Atlanta! (On Select Apartments)

Floor Plans & Pricing

1 Bedroom

The Lanier I

1 Bed, 1 Bath | 784 sq. ft.

$1,125

1 Available Unit

See Floor Plan Details

The Burton I

1 Bed, 1 Bath | 736 sq. ft.

$1,125

See Floor Plan Details

2 Bedrooms

The Burton II

2 Beds, 2 Baths | 1,061 sq. ft.

$1,360

2 Available Units

See Floor Plan Details

The Lanier II

2 Beds, 2 Baths | 1,005 sq. ft.

$1,260

1 Available Unit

See Floor Plan Details

3 Bedrooms

The Hartwell I

3 Beds, 2 Baths | 1,248 sq. ft.

$1,405

1 Available Unit

See Floor Plan Details

The Hartwell II

3 Beds, 2 Baths | 1,301 sq. ft.

$1,560 - $1,585

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D
D

Renter Ratings

D

Review Ratings

Noise

2.0

Grounds

1.5

Safety

1.5

Office Staff

1.0

Maintenance

2.0

Neighborhood

2.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

D+

Number of reviews in the past 365 days

2

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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Lake Crossing Reviews

(180)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident ā€¢ 2022 - 2024

3/13/2024

This complex is ---- DONT MOVE HERE! jasmine is no ------- help and neither is the property manager. My boyfriend was murdered in the complex! There has been several gun violence since I moved into that complex! Many shootings! The gate has never worked! Somethingā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2020 - 2023

    11/13/2023

    Due to new management find another place to stay not worth the headache

    During to new management skip pass this place. They will make the stay unpleasant and disruptive. They have a complaint every week about something. Not worth the headache take ur time and money else where trust

      Review Author Icon

      anonymous

      Resident ā€¢ 2015 - 2021

      5/2/2022

      Run

      They will lie to get you to move in and everyone here says that they donā€™t care about their tenants. I overheard one of the new tenants complaining, how they towed her care and never even gave her a warning. She showed the email sheā€¦Ā See More >
        Manager

        2/28/2023

        Lake Crossing
        There have been a lot of changes made to this community since this review was left. We hope you will agree that those changes have all been positive. We've made staffing changes and invested quite a bit to make this community feel more like home. We're very sorry to see that this person's experience did not live up to our standards.
        Review Author Icon

        sharbran78

        Resident ā€¢ 2021 - 2022

        1/9/2022

        RUN! GUN SHOTS, MOLD, & MICE! Iā€™m leaving a rescues here because they screen their reviews on google. That should tell you how awful these apartments are. I stayed here for 6 months and all I can say is RUN! Management has changed so manyā€¦Ā See More >
          Manager

          2/18/2022

          Lake Crossing
          We appreciate your thoughtful and colorful review even if the content is unflattering. We are very sorry to hear that you feel this way and, while we disagree with some of what you wrote, we want to assure you that we will make just as great an effort to turn your experience around. So, let's make sure weā€™re addressing as much as possible. To your concern about Google reviews, we do make every effort to reach out to anyone who appears to be dissatisfied for any reason in the hopes of resolving their concerns and making them more comfortable. There was definitely a time when we were going through a phone issue. We were as frustrated as those folks who expressed themselves online and it's my pleasure to report that the issue has been completely resolved and you're welcome to call anytime. We're sorry to hear about your impression of our manager there. That is never a good thing but by every measure, our current team has fixed every issue we were having. As Iā€™m sure youā€™re aware, it can be a challenge to find the right team to run a property of this size and weā€™re absolutely thrilled with them. We will absolutely look into whether or not residents are having issues receiving packages. We recommend requiring a signature for delivery so that packages arenā€™t left unattended. That helps dramatically. As far as any issue that arises at an apartment community regarding a criminal element, the property team must hand that off to the proper authorities. That's the best way for us to express how much we care. It's important for our team to let them do their jobs on the rare times something like that might occur. We will continue working hard to keep our residents as happy and comfortable as possible and encourage everyone to utilize the website, phone or email to report maintenance issues as soon as they become aware of them. We will always strive to provide 5-star service and that means doing our best to fix it right the first time. Thanks again for your thoughtful review.
          Review Author Icon

          anonymous

          prospective ā€¢ Visited 2021

          9/5/2021

          As you proceed on Riverside Pkwy to Lake Crossing, you canā€™t help but notice that in front of the complex, trash is littered along the street. This results from tenants throwing their trash out/off their cars because they forget to dispose of it in theā€¦Ā See More >
            Manager

            10/3/2021

            Lake Crossing
            After reviewing this claim, we've been unable to find any example of this actually happening. Our maintenance team walks the property daily, including the entrance to ensure this isn't the case. Considering the comment about property values, we can only assume you live in the area and confused our community with a neighboring apartment complex. We completely agree that keeping the surrounding grounds of apartment communities clean is of vital importance. Should you ever discover this to be the case here in the future, please feel free to give us a call directly to let us know so that we can quickly correct your concern. Thanks so much for trying to bring this to someones attention, I wish we knew which property you were trying to reach as we'd be happy to let them know. Thanks!
            Review Author Icon

            slj30067@yahoo.com

            Resident ā€¢ 2013 - 2018

            6/17/2021

            THIS PROPERTY HAS THE MOST RATS I HAVE EVER SEEN IN MY LIFE. THE ROACHES WERE OFF THE CHAIN, HAD TO BOMB ONCE A MONTH. WHEN I FINALLY MOVED OUT THE LEASING OFFICE LIED AND SAID THAT I LEFT OWING RENT, SAID I DID NOTā€¦Ā See More >
              Manager

              10/3/2021

              Lake Crossing
              We regret that you weren't able to move under more positive terms. Unfortunately, we have exhausted our ability to assist you under the terms of your lease. Best of luck to you in the future.
              Review Author Icon

              anonymous

              Resident ā€¢ 2019 - 2021

              2/4/2021

              WARNING: SAVE YOURSELF THE HEART AND HEADACHE For starters, don't be fooled by the Under New Management sign and the specials they run. You'll be settling for a low budget project living type of apartment. Yes, they are cheap but the pricing is not worthā€¦Ā See More >
                Manager

                2/17/2021

                Lake Crossing
                I can appreciate the time and effort that it took for you to open a Yelp account and one here at Apartmentratings, and clearly pour your heart out writing this. I'm sorry that we have made you so unhappy. Of course, since this is an anonymous review, I'm unable to research and address your concerns. However, this is an entirely new management staff at Lake Crossing. They are getting rave reviews and would be happy to assist you. Your review contains a share of what appears to be fair criticism, things we'd like to get improve upon or resolve but it also contains some very unfair characterizations and a few false statements about an otherwise nice and friendly community. We'd love to discuss this with you further. Please feel free to email us at manager@visitlakecrossing.com Thank you.
                Review Author Icon

                CDozierr

                Resident ā€¢ 2020

                12/2/2020

                RUN!!! STRAY BULLETS, LOUD NEIGHBORS AND POOR MANAGEMENT!!!! Worst apartments ever!! 2 weeks after moving in a stray bullet fired by a tenant who lived behind me came in my living room and dining room. When I spoke with the property manager Cynthia, her adviseā€¦Ā See More >
                  Manager

                  2/9/2021

                  Lake Crossing
                  Apologies for the delay in a response to this. We just joined Apartmentratings.com and one of the main reasons was having seen this review, so thank you for sharing. I researched this report thoroughly and indeed in the summer of last year a criminal element had been coming onto the property to cause trouble. In answer to that, we doubled security and added additional cameras until it was successfully rooted out. We have also installed a new staff that is already getting rave reviews from longtime residents and prospects alike. Some communities can struggle with particular challenges until the right team can be assembled to get them on track. Lake Crossing is a wonderful community and we love our residents. Please continue to communicate with our new team and we'll do everything we can to make you a comfortable and happy resident. Thank you again for voicing your concern-I hope that once you experience the difference a new team can make, you'll update your review.
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2015 - 2020

                  3/1/2020

                  I have been living here since 2015; however, I received a non-renewal notice on my door and I have called the leasing office to see what does it mean paragraph 6 of the lease or give me a copy of the lease. I have notā€¦Ā See More >
                    Manager

                    10/3/2021

                    Lake Crossing
                    Thank you for sharing your experience. It is sad to see that your time at the community in such a negative way. Since this review was left the staff has been replaced and we strive to give all of our residents a 5-star experience.
                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2019

                    7/24/2019

                    Tenants' trash is littered along Riverside Pkwy. consistently, due to lack of a proper garbage disposal procedure for tenants. It's truly a disgusting sight. Tenants place their trash bag on top of their cars and forget to dump it in the trash bin when theyā€¦Ā See More >
                      Manager

                      10/3/2021

                      Lake Crossing
                      After reviewing this claim, we've been unable to find any example of this actually happening. Our maintenance team walks the property daily, including the entrance to ensure this isn't the case. Considering the comment about property values, we can only assume you live in the area and confused our community with a neighboring apartment complex. We completely agree that keeping the surrounding grounds of apartment communities clean is of vital importance. Should you ever discover this to be the case here in the future, please feel free to give us a call directly to let us know so that we can quickly correct your concern. Thanks so much for trying to bring this to someone's attention, I wish we knew which property you were trying to reach as we'd be happy to let them know. Thanks!
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2019

                      5/13/2019

                      We went almost 3 months without a mail box. We were told to find a friend to take our mail or buy a PO Box. It was during tax season, so I had to track down all my missing W2s that were returned. I amā€¦Ā See More >
                        Manager

                        10/3/2021

                        Lake Crossing
                        So much has changed at this apartment community since this review was left. New management took the helm and changed the staff, upgraded the apartments and amenities. Resident satisfaction is very important to us and we'd love for you to see all of the positive changes that have turned this community into a wonderful place to call home!
                        Review Author Icon

                        Avatargirk

                        Resident ā€¢ 2017

                        7/3/2017

                        I have visited friends and also work in the area. As I was seeing a client today I passed my this heidius site of trash piled up! Looks like for weeks!

                          Manager

                          10/3/2021

                          Lake Crossing
                          So much has changed at this apartment community since this review was left. New management took the helm and changed the staff, upgraded the apartments and amenities. Resident satisfaction is very important to us and we'd love for you to see all of the positive changes that have turned this community into a wonderful place to call home!
                          Review Author Icon

                          anonymous

                          Resident ā€¢ 2014 - 2017

                          3/8/2017

                          You Do Not! want to live here! since this new management S&S Properties took over with Angel Goolsby as Property Manager. She is rude, undermining, judgmental, demeaning, degrading and evil and will lie on you in an instant at the stroke of her own egoā€¦Ā See More >
                            Manager

                            10/3/2021

                            Lake Crossing
                            So much has changed at this apartment community since this review was left. New management took the helm and changed the staff, upgraded the apartments and amenities. Resident satisfaction is very important to us and we'd love for you to see all of the positive changes that have turned this community into a wonderful place to call home!
                            Review Author Icon

                            anonymous

                            Resident ā€¢ 2015 - 2017

                            3/1/2017

                            Do not move I first moved here in 2015 it was ok for the rent I was paying and convenience to work. The staff was pretty cool too BUT since this new management company has taken over its been pure misery! The majorityā€¦Ā See More >
                              Manager

                              10/3/2021

                              Lake Crossing
                              So much has changed at this apartment community since this review was left. New management took the helm and changed the staff, upgraded the apartments and amenities. Resident satisfaction is very important to us and we'd love for you to see all of the positive changes that have turned this community into a wonderful place to call home!
                              Review Author Icon

                              anonymous

                              Resident ā€¢ 2016

                              12/22/2016

                              The apartments look great from the outside and the inside. The people showed me around with a welcoming feel..

                                Manager

                                10/1/2021

                                Lake Crossing
                                Thanks so much for sharing your positive experience!
                                Review Author Icon

                                anonymous

                                Resident ā€¢ 2016

                                12/10/2016

                                My experience at lake crossing is the worst. If my rent wasn't over $1000 then I wouldn't be that dissatisfied but I live with roaches & everytime someone comes to my house, they say "it's ------ over here" There is only 1 dumpster in theā€¦Ā See More >
                                  Manager

                                  10/3/2021

                                  Lake Crossing
                                  So much has changed at this apartment community since this review was left. New management took the helm and changed the staff, upgraded the apartments and amenities. Resident satisfaction is very important to us and we'd love for you to see all of the positive changes that have turned this community into a wonderful place to call home!
                                  Review Author Icon

                                  anonymous

                                  Resident ā€¢ 2014 - 2016

                                  12/5/2016

                                  Lake Crossing .....has turned in the Projects!!! Gate entrance has been broken for months...therefore no security for residents. The 1st thing you see is trash from the residents outside the trash compactor even when it's not full. Just disgusting !!! Trash lines the curbs andā€¦Ā See More >
                                    Manager

                                    10/3/2021

                                    Lake Crossing
                                    So much has changed at this apartment community since this review was left. New management took the helm and changed the staff, upgraded the apartments and amenities. Resident satisfaction is very important to us and we'd love for you to see all of the positive changes that have turned this community into a wonderful place to call home!
                                    Review Author Icon

                                    anonymous

                                    Resident ā€¢ 2016

                                    11/27/2016

                                    Heat don't work and their voicemail says if the temperature goes under 50, which it was 37 last night, but maintenance says not having heat is not an priority. This is absolutely ridiculous! My patience with maintenance is getting very low. Treat your residenceā€¦Ā See More >
                                      Manager

                                      10/3/2021

                                      Lake Crossing
                                      So much has changed at this apartment community since this review was left. New management took the helm and changed the staff, upgraded the apartments and amenities. Resident satisfaction is very important to us and we'd love for you to see all of the positive changes that have turned this community into a wonderful place to call home!
                                      Review Author Icon

                                      RaziaCorla

                                      Resident ā€¢ 2016

                                      10/25/2016

                                      Its Very Quiet , I Just Moved Over Here In July So Far So Good.

                                        Manager

                                        10/1/2021

                                        Lake Crossing
                                        Thanks so much for sharing your positive experience!
                                        Review Author Icon

                                        acato1911

                                        prospective ā€¢ Visited 2016

                                        10/1/2016

                                        I called and the young lady ,Genetrice was friendly and prompt, so was the office staff...bubbly also and time managed approriately. Efficiently staffed ans good music

                                          Manager

                                          10/1/2021

                                          Lake Crossing
                                          Thanks so much for sharing your positive experience!
                                          Review Author Icon

                                          anonymous

                                          Resident ā€¢ 2016

                                          9/21/2016

                                          Just renew my lease...we have our ups and downs but more ups the staff is a pleasant to talk to and most of the time you can get them on the phone...I enjoy the staff but some of the resident is another story lol...

                                            Manager

                                            10/1/2021

                                            Lake Crossing
                                            Thanks so much for sharing your positive experience!
                                            Review Author Icon

                                            Clayton91

                                            prospective ā€¢ Visited 2016

                                            9/3/2016

                                            I have had the pleasure to visit lake crossing. Incredible understanding and professional staff I was assisted by Genetrice Cole who showed me the model and gave me pacific information to make my visit a pleasure. The application process was not stressful. I recommend youā€¦Ā See More >
                                              Manager

                                              10/1/2021

                                              Lake Crossing
                                              Thanks so much for sharing your positive experience!
                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2016

                                              9/2/2016

                                              I contacted Lake Crossing Apts and had a Wonderful experience in my search for a new home. I called and spoke with Genetrice Cole and the process from beginning to end was Awesome. She was patience, and very knowledgeable of availability and prices. This isā€¦Ā See More >
                                                Manager

                                                10/1/2021

                                                Lake Crossing
                                                Thanks so much for sharing your positive experience!
                                                Review Author Icon

                                                gawilliams46

                                                Resident ā€¢ 2016

                                                8/29/2016

                                                Deserae was very helpful. I appreciate good customer service. I look forward to working with her again.

                                                  Manager

                                                  10/1/2021

                                                  Lake Crossing
                                                  Thanks for sharing your experience!
                                                  Review Author Icon

                                                  anonymous

                                                  Resident ā€¢ 2016

                                                  8/25/2016

                                                  I so love living here!! The office staff is very friendly & get my maintenance request done quickly! Everyone here is so helpful & every time I go into the office, I feel right @ home, Tiffany the manager always make sure my maintenance requestā€¦Ā See More >
                                                    Manager

                                                    10/1/2021

                                                    Lake Crossing
                                                    Thanks so much for sharing your positive experience!

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $300 ~ 600. Rent: $15. Restrictions: Some breed restrictions apply. Please call our leasing office for our complete pet policy and please be courteous to your neighbors and clean up after your pet.. Pet Limit: 2. Comments: We welcome 2 pets per apartment home. The maximum weight allowed is 50 lbs. The non-refundable pet fee is $300 per pet. The pet rent is $15 per pet per month.
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                                                    • Dogs Allowed
                                                      Fee: $300 ~ 600. Rent: $15. Restrictions: Some breed restrictions apply. Please call our leasing office for our complete pet policy and please be courteous to your neighbors and clean up after your pet.. Pet Limit: 2. Comments: We welcome 2 pets per apartment home. The maximum weight allowed is 50 lbs. The non-refundable pet fee is $300 per pet. The pet rent is $15 per pet per month.
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                                                    Other
                                                    • 24-Hour On Call Maintenance
                                                    • Air Conditioner
                                                    • Bark Park
                                                    • Business Center and Conference Room
                                                    • Convenient to Public Transportation
                                                    • Courtesy Patrol
                                                    • Fire Alarm and Sprinkler Systems
                                                    • Fitness Center
                                                    • Gated Access
                                                    • Green Space and Quality Landscaping
                                                    • Grilling Stations
                                                    • High-Speed Internet
                                                    • On-Site Maintenance
                                                    • Pest Control
                                                    • Pet Park
                                                    • Pet-Friendly Community
                                                    • Playground
                                                    • Premium Landscaping and Park-like Setting
                                                    • Resident Activities
                                                    • Security Cameras
                                                    • Swimming Pool
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                                                    Leasing

                                                    Our pet friendly ,one, two, and three bedroom apartments for rent in Austell, GA, offer quaint living in a park-inspired setting. Located alongside a peaceful eight-acre fishing lake, our upscale community offers a quiet place to relax with easy access to the city center. Set yourself up for a better way of life at Lake Crossing. Start your morning with a refreshing dip in the beautiful outdoor swimming pool. After you cool off, warm up on the sundeck or work up a sweat on the modern equipment in the fully equipped fitness center. For a laid-back afternoon, enjoy a casual meal at one of the community picnic areas or bring a book along for a relaxing afternoon at the lakeside gazebo. If you like to fish, bring your poles down to the eight-acre fishing lake and try your luck. However you like to unwind, Lake Crossing has you covered. Reach out to our friendly leasing team today.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 02:00 PM
                                                    This community is managed by

                                                    S&S Property Management

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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā Can you hear your neighbors?

                                                    Frequently Asked

                                                    Based on 180 number of votes by renters, Lake Crossing is currently rated 3.2 out of 5 stars.
                                                    Lake Crossing is rated 1.5/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Lake Crossing is rated 2/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Lake Crossing is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Lake Crossing is rated 1.5/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Lake Crossing is rated 2/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Lake Crossing is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    S&S Property Management
                                                    Cats Allowed
                                                    Fee: $300 ~ 600
                                                    Rent: $15
                                                    Restrictions: Some breed restrictions apply. Please call our leasing office for our complete pet policy and please be courteous to your neighbors and clean up after your pet.
                                                    Pet Limit: 2
                                                    Comments: We welcome 2 pets per apartment home. The maximum weight allowed is 50 lbs. The non-refundable pet fee is $300 per pet. The pet rent is $15 per pet per month.
                                                    Dogs Allowed
                                                    Fee: $300 ~ 600
                                                    Rent: $15
                                                    Restrictions: Some breed restrictions apply. Please call our leasing office for our complete pet policy and please be courteous to your neighbors and clean up after your pet.
                                                    Pet Limit: 2
                                                    Comments: We welcome 2 pets per apartment home. The maximum weight allowed is 50 lbs. The non-refundable pet fee is $300 per pet. The pet rent is $15 per pet per month.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Get up to your 1st Full Month FREE minutes from Atlanta! (On Select Apartments)

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                                                    Lake Crossing

                                                    March 2024

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                                                    Lake Crossing is a 736 - 1,301 sq. ft. apartment in Austell in zip code 30168. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,125 - $1,585. Nearby cities include Mableton, Lithia Springs, Vinings, Smyrna, and Marietta.

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