Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 6.5 days |
Contact Property
Gables Brookhaven
4420 Peachtree Rd
Brookhaven, GA 30319
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 6.5 days |
Thank you for your favorable feedback for our community! We are pleased to hear that you are happy with your home and with our prompt maintenance services. Please don't hesitate to reach out to our office at [email protected] if you would like to discuss how we can improve our customer service. We appreciate your support.
Thank you for taking the time to review. Your account of your experience disheartens us as it does not reflect the standard of excellence that we hold our community to. At your earliest opportunity, will you please contact us at [email protected]? We look forward to discussing your issues with cleanliness, maintenance, and customer service in order to resolve them and restore your confidence in us.
It's always nice to hear a shout-out from a resident about the superb service provided by our team. Edgar is known to go the extra mile, and we'll pass along your compliment about his responsiveness!
How nice to hear that we've surpassed your expectations for service and responsiveness! The comfort and satisfaction of our residents is our paramount concern, and A/C, certainly, is a necessity. So glad that Selgo and Edgar resolved your problem quickly, and you're happy in your new place! Thank you for your review.
Hello! I'd like to thank you for your honest feedback. If you don't mind, I would love to speak to you personally regarding your experience here at Gables Brookhaven. The information provided can help us learn where we are lacking and where we can improve. Would you please reach out to me directly at [email protected]? I hope we can improve so you can continue to enjoy calling Gables Brookhaven home Thank you so very much!
Thank you for your favorable review of our community. We are glad that there is so much in our community that you enjoy in our community like our convenient location, pet-friendly spaces, and prompt maintenance services, but we want you to be completely satisfied. At your convenience, please contact us at [email protected] so we can discuss your concerns and suggestions for improving your peace of mind in our community as well as how we can better enforce our policies. We look forward to speaking with you!
Thank you for sharing this helpful information about the noise issues you're experiencing. Your comfort and enjoyment of your home is our top priority, and we're sorry to hear that you've experienced anything less. We'd like to discuss this issue as well as our parking policies with you in more detail to determine how we can help improve your experience soon. Will you please email us at [email protected] at your earliest convenience? Thank you so much.
We're sorry to hear your low opinion of our community. Our team wants all of our residents to enjoy their experience with us, and we'd like to do what we can to improve any issues you're experiencing with noise and our facilities. Will you please reach out to us at [email protected] when you get the chance? Thank you so much.
Your lovely review for Brookhaven is sincerely appreciated and such a bright spot in our week. Thank you so much for sharing about our friendly team and great amenities!
We are touched by your awesome review of Brookhaven! Thanks for sharing about your seamless move-in and the professional service you've had from our staff. We are so pleased you've made us your home!
Thank you for sharing your feedback! We're happy to hear that you're enjoying the building and the great location in Brookhaven! We're also glad that you've had a good experience with the staff! Sorry to hear that you've had some noise issues though. Typically the noise from the games should be contained to short periods. If you're experiencing noise after hours coming from the field, please let the office know and we'll see what can be done. Same thing for your neighbors - please contact the office and we'll be happy to reach out to them. Thanks for living at Gables Brookhaven and we look forward to making your experience an even better one!
Thank you for taking the time to share your thoughts and I'm sorry that you're so displeased with your experience. Please reach out to us and let us know how we can make your living experience a better one. Thanks!
Thank you for your feedback and we're very sorry that your experience hasn't been a better one. The fire alarms are an issue that we are working to resolve. The past few weeks have been particularly stressful as we had a couple of occasions of alarm pull stations being manually set off. Any community will have to deal with false alarms from time to time, but we know that we need to find a way to make this situation better for our residents. Hopefully as the situation improves, so will your experience living at Gables Brookhaven.
Thank you for sharing your feedback! We actually consider ourselves a very pet-friendly community, so I'm sorry to hear that you don't feel the same way. A leash policy is pretty standard for most communities and we believe that it helps ensure the safety of pets and their owners.
Thank you for taking the time to share your feedback! Like most apartment communities we understand that noise can be sometimes be an issue. We try hard to manage these occurrences though, so please reach out to the leasing office is there is a specific concern we can address. It's great to hear that you're enjoying the convenient location and the clubhouse. We do have a lot of cardio equipment in the gym but we tried to balance that out with the cable machine, cross fit machine, free weights and medicine balls. We'd love to hear your suggestions though. If there is something we can add to make it better. Thanks and we look forward to serving you.
Thank you for the wonderful feedback! We do work hard to keep the community clean and neatly groomed, so I'm happy that you're enjoying it. Also, I'm glad to hear that the Parcel Pending system is working well for you. Please feel free to reach out to us in the office if there is anything we can do to improve your experience.
Thank you for your feedback! We appreciate your comments and hope you will remain a resident for years to come!
So glad to hear that you're enjoying living here at Gables Brookhaven! We appreciate your comments and please let us know if we can do anything to improve your experience!
Thank you for taking the time to provide such great feedback! We'll keep working hard to ensure that you enjoy your time at Gables Brookhaven.
We're so happy that you're enjoying your home! We do our best to provide the top level of service to our residents so it's nice to know that is coming through. We're also glad you're enjoying all of the conveniences of living near Town Brookhaven. Thank you for taking the time to provide your feedback!
Thank you so much for the wonderful feedback! We don't like to compare ourselves to other communities but if you think we're the best - we won't argue. ;) Thank you for making your home here at Gables Brookhaven!
We're so happy that you're enjoying your home here at Gables Brookhaven, as well as the easy accessibility that the neighborhood provides! We appreciate your feedback and please reach out to us if we can improve your experience in any way.
Wow! Thank you so much for the feedback! It's great to hear that you're enjoying your home and I'm so happy that both the office and maintenance staff have been taking such good care of you. You've given us a lot to live up to and we promise not to disappoint. Thanks again and we look forward to serving you for years to come.
It's so great to hear you that you're enjoying Gables Brookhaven! Our maintenance team takes a lot of pride in getting their work done promptly and efficiently so that you can continue to enjoy your home. Thank you for your feedback and we look forward to serving you for years to come!
Thank you so much for your comments! I'm happy to hear that you're enjoying your home and the neighborhood. I'm also happy to hear that the Nest thermostat has been such a benefit! Please let us know if there is anything we can do to improve your experience. Thanks for making your home at Gables Brookhaven!
N/A
465
N/A
S1
N/A
574
N/A
S2
N/A
602
N/A
S3
N/A
656
N/A
S4-1
N/A
705
N/A
A1
N/A
713
N/A
A2-1T
N/A
736
N/A
A3
$1,485 - $2,391
713
12 Units
A2I
$1,490 - $2,374
713
8 Units
A2R
$1,535 - $2,025
713
1 Units
A2-1S
$1,605 - $2,433
750
1 Units
A4
$1,690 - $2,469
798
2 Units
A5
N/A
1,086
N/A
B1-1S
N/A
1,086
N/A
B1-1T
$1,965 - $3,080
1,091
1 Units
B2
$2,085 - $3,298
1,086
11 Units
B1R
$2,095 - $2,998
1,093
1 Units
B3
$2,100 - $3,269
1,111
3 Units
B4
$2,125 - $3,185
1,086
3 Units
B1I
$2,140 - $3,310
1,112
1 Units
B5
N/A
1,348
N/A
C1
N/A
1,348
N/A
C1-1S
N/A
1,388
N/A
C2
Located adjacent to Town Brookhaven, our residents enjoy shopping, dining and entertainment right next door. Each home features top-of-the-line finishes with a full catalog of community amenities, including a saline pool and two-story fitness center.
Please allow up to 24 hours for your answer to be visible to the public.
Contact Property
Gables Brookhaven
4420 Peachtree Rd
Brookhaven, GA 30319