Preston Hills at Mill Creek
#9,304 #5 #615

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Preston Hills at Mill Creek

2910 Buford Dr, Buford, GA 30519
(297 Reviews)
$1,400 - $3,330/mo
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Move-In Specials

Limited Time: Up to One Month Free! * Restrictions Apply. Offer is on select apartments and lease terms only. Pricing and offers are subject to change at any ti...

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Floor Plans & Pricing

1 Bedroom

Preston

1 Bed, 1 Bath | 828 sq. ft.

$1,400 - $2,445

3 Available Units

See Floor Plan Details

Devonshire

1 Bed, 1.5 Baths | 919 sq. ft.

$1,465 - $2,405

1 Available Unit

See Floor Plan Details

2 Bedrooms

Cambridge

2 Beds, 2 Baths | 1,177 sq. ft.

$1,505 - $2,745

20 Available Units

See Floor Plan Details

Derby

2 Beds, 2 Baths | 1,287 sq. ft.

$1,715 - $2,980

7 Available Units

See Floor Plan Details

3 Bedrooms

Churchill

3 Beds, 2 Baths | 1,426 sq. ft.

$1,765 - $3,330

9 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B-
B-

Renter Ratings

C

Review Ratings

Noise

2.9

Grounds

2.0

Safety

1.9

Office Staff

2.3

Maintenance

2.1

Neighborhood

3.8

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

50

Manager’s Review Engagement

C

Percentage of reviews responded to

48.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

117.62 days

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Preston Hills at Mill Creek Reviews

(289)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1229358

Verified Resident 2023 - 2024

2/25/2024

The neighbors are unpleasant people without education. The buildings are always dirty and the garbage service is disastrous. there are a lot of ridiculous fees charged on the rent. Roaches in the kitchen and the appliances are old

    Manager

    2/27/2024

    Preston Hills at Mill Creek
    Hi, we regret to hear that you had this experience with us. Please contact us at (855) 200-7519 when you have an opportunity, and we will be more than happy to try and turn your experience around.

    Updated Review

    Review Author Icon

    Resident 1229002

    Verified Resident 2019 - 2024

    2/23/2024

    For the first two years my family and I had no complaints, but the last two years I think there is a new administration witch show no maintenance at all. Gate door has not work for at least one year, the fountain was was shot… See More >
      Review Author Icon

      Resident 1226981

      Verified Resident 2023 - 2024

      2/16/2024

      This has honestly been the worst rental experience I've had thus far. Gate doesn't work trash left throughout community. and raccoons at my door. Over priced for what I actually receive. I would have loved to refer others but absolutely cannot.

        Manager

        2/18/2024

        Preston Hills at Mill Creek
        Hi, thank you for sharing this feedback with us and we regret to hear that you had a poor experience with us. Please reach out to us at (855) 200-7519 when you can so we can address this situation directly. Thank you and have a great day.
        Review Author Icon

        Resident 1226234

        Verified Resident 2023 - 2024

        2/13/2024

        HORRIBLE - high crime.- nonresponsive management and staff and the corporate office. Move in date kept getting pushed back because they kept telling me the apartment was ready and wasnt. Causing me money and they did not care

          Updated Review

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          Resident 1129700

          Verified Resident 2022 - 2024

          2/13/2024

          Unprofessional staff that never pick up the phone. Gate is always broken. Trash compactor is always broke and over flowing with trash. Hallways NEVER cleaned. VERY LOW effort community not worth the money. Stairs always have trash in every building. Gym has been closed for… See More >

            Updated Review

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            Resident 1100950

            Verified Resident 2023 - 2024

            2/13/2024

            Overall I have genuinely enjoyed my experience with this apartment complex. My neighbors are friendly and maintenance arrives at appropriate times. There are somethings that I would like enhanced or changed such as the back pool not being opened until late July or individuals not… See More >
              Manager

              2/15/2024

              Preston Hills at Mill Creek
              Hi, thank you for taking the time to leave us feedback about your experience with us.We would like to hear more about how we can further improve. We would appreciate it if you could give us a call to discuss this in more detail. Thank you.
              Review Author Icon

              Resident 1225498

              Verified Resident 2023 - 2024

              2/11/2024

              My experience has been terrible everyone is very rude and unprofessional. It's not an safe environment at all. My apartment flooded which wasn't my fault and I have to pay out of pocket for it. When addressing the front office I've been told to take… See More >
                Manager

                2/13/2024

                Preston Hills at Mill Creek
                Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Please reach out to us at (855) 200-7519 when you can so we can address this situation directly. Thank you and have a great day.
                Review Author Icon

                Resident 1225438

                Verified Resident 2023 - 2024

                2/10/2024

                This apartment have so many roaches n the front gate hasn't worked since I've been here n u all got the nerve to raise my rent plus we have no gym but I'm paying for it I can't wait to leave. this place is… See More >
                  Manager

                  2/12/2024

                  Preston Hills at Mill Creek
                  Hi, thank you for taking the time to leave us feedback about your experience with us. We would like to hear more about how we can further improve. We would appreciate it if you could give us a call to discuss this in more detail. Thank you.
                  Review Author Icon

                  Resident 1217479

                  Verified Resident 2021 - 2024

                  1/15/2024

                  The laundry room used to be 24/7, the gym has been closed for a couple of months,the bugs are getting worse, the swimming pools were hardly open, they charge the whole apartment building when one person puts their trash on the sidewalk

                    Manager

                    1/17/2024

                    Preston Hills at Mill Creek
                    Hi, thank you for sharing this feedback with us and we regret to hear that you had a poor experience with us. We would like to discuss these issues further, please give us a call at your earliest convenience. Thank you
                    Review Author Icon

                    Resident 1216586

                    Verified Resident 2023 - 2024

                    1/12/2024

                    First and?foremost, DO NOT BE FOOLED this is NOT a gated?community. The gate is constantly?broken and remains open 24/7. The community refuses to do an audit?for gate access cards and residents who do not have them simply drive through the gate and break the gate… See More >

                      Updated Review

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                      Resident 625886

                      Verified Resident 2022 - 2024

                      1/12/2024

                      I don't like the community. The only plus are the size of the apartments because they are from the 90's but the community is terrible, the administration, the cleaning in general is terrible. The less interested in renewing and the rent prices are super high!… See More >
                        Manager

                        1/13/2024

                        Preston Hills at Mill Creek
                        Hi, thank you for taking the time to leave us feedback about your experience with us. We would like to hear more about how we can further improve. We would appreciate it if you could give us a call to discuss this in more detail. Thank you.
                        Review Author Icon

                        Resident 1213446

                        Verified Resident 2019 - 2024

                        1/2/2024

                        I've had a good experience?quiet building, well-maintained grounds, friendly staff, quick responses from maintenance, etc. I don't use the laundry room, gym, or pool, so I'm commenting only on my apartment.

                          Manager

                          1/4/2024

                          Preston Hills at Mill Creek
                          Hello, thank you for taking the time to share your experience with us; we appreciate your feedback! If you have any further questions, comments, or concerns please don't hesitate to reach out!

                          Updated Review

                          Review Author Icon

                          Resident 1090266

                          Verified Resident 2022 - 2023

                          12/29/2023

                          If you want an apartment complex where parking is limited and you have to park sometimes two buildings away; move here. If you want to pay for valet trash and have it picked up 1/3 of the time; move here. If you want to have… See More >
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                            Resident 1208728

                            Verified Resident 2021 - 2023

                            12/15/2023

                            Terrible. It's a space to live, but maintenance doesn't respond to work orders, we've had our closet flood 5 times, and pests often find their way into the apartment. Office staff is rude and doesn't respond to any requests in a timely manner, and when… See More >
                              Manager

                              12/16/2023

                              Preston Hills at Mill Creek
                              Hi, thank you for sharing this feedback with us and we regret to hear that you had a poor experience with us. We would like to discuss these issues further, please give us a call at your earliest convenience. Thank you
                              Review Author Icon

                              Resident 541068

                              Verified Resident 2023

                              12/11/2023

                              Worst exprience of my life. My apt was filthy upon move in day. I had the truck here and had to move in anyway. Two faucets had too be replaced. Shower curtain rod hanging off the wall. Filthy carpet had… See More >
                                Manager

                                12/13/2023

                                Preston Hills at Mill Creek
                                Hi, we regret to hear that your recent experience was anything less than exceptional. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Preston Hills at Mill Creek Apartments (855) 200-7519
                                Review Author Icon

                                Resident 1205156

                                Verified Resident 2019 - 2023

                                12/5/2023

                                My experience with management office and maintenance and just about everything has been the worst experience in my entire 82 years! I wouldn't recommend this place to anyone! Still trying to get my charges fixed from May until now

                                  Review Author Icon

                                  Resident 1205129

                                  Verified Resident 2023

                                  12/5/2023

                                  Me gusta el complejo porque es econ?mico y est? ubicado en un buen sitio, tenemos muchos lugares importantes cerca. Las habitaciones son espaciosas y bonitas. ?nicos detalles que los Gimnasios no funcionan y a la hora de atender una emergencia tardan mucho.

                                    Review Author Icon

                                    Resident 1205095

                                    Verified Resident 2022 - 2023

                                    12/5/2023

                                    Preston Hill is a very peaceful community. Chy and Bria both will everything they can to help. The apartment complex is convenient to a few grocery stores. A lot of popular restaurants. Top golf and Andretti are walking distance. It's really a good community.

                                      Manager

                                      12/7/2023

                                      Preston Hills at Mill Creek
                                      Hi, we are so appreciative to read such a great review about Preston Hills at Mill Creek Apartments! If you have any further questions, comments, or concerns please don't hesitate to reach out!
                                      Review Author Icon

                                      Resident 1204491

                                      Verified Resident 2023

                                      12/3/2023

                                      Management is not good, when we moved here the apartment wasn't ready. Place was a mess, we had to sleep on a wet carpet, no washer and dryer when we arrived. Trash valet is useless, they don't even pick up trash from the unit. What… See More >
                                        Manager

                                        12/4/2023

                                        Preston Hills at Mill Creek
                                        Hi, thank you for sharing this feedback with us and we regret to hear that you had a poor experience with us. We would like to discuss these issues further, please give us a call at your earliest convenience. Thank you Please contact us at (855) 200-7519 so we can work with you to make this right.
                                        Review Author Icon

                                        Resident 1203988

                                        Verified Resident 2023

                                        12/1/2023

                                        I'm 83 years old and moved in April 2023 appartment 1502 and I like living here and will stay here if the rent does not go way up. I work for The Hamilton Mill Home Depot 40 hr per week and Preston Hills at Mill… See More >
                                          Manager

                                          12/2/2023

                                          Preston Hills at Mill Creek
                                          Hello, thank you for taking the time to share your experience with us; we appreciate your feedback! If you have any further questions, comments, or concerns please don't hesitate to reach out!

                                          Updated Review

                                          Review Author Icon

                                          Resident 1084458

                                          Verified Resident 2008 - 2023

                                          11/24/2023

                                          Car wash port was taken away, the two exercise rooms has been emptied, the two pool areas are rarely open simultaneously, the garbage area most of the time looks horrendous. But I can always count on the rent going up every year why is that??

                                            Manager

                                            11/26/2023

                                            Preston Hills at Mill Creek
                                            Hi, thank you for taking the time to leave us feedback about your experience with us. We would like to hear more about how we can further improve. We would appreciate it if you could give us a call at (855) 200-7519 to discuss this in more detail. Thank you.
                                            Review Author Icon

                                            Resident 1198917

                                            Verified Resident 2022 - 2023

                                            11/12/2023

                                            When we first moved in it seemed promising. After only 12months the management changed at least 3times. I never lived in an apt that does not provide receipts for when payments are made in person and maintenance does not leave any notification that they have… See More >
                                              Review Author Icon

                                              Resident 1198855

                                              Verified Resident 2019 - 2023

                                              11/12/2023

                                              Complex started out good for the first 2 years but has turned "------"! Crime has become bad as well as gate nor laundry units working majority of time. Been through several management companies but never improves. There is zero way I'll let my son stay… See More >
                                                Review Author Icon

                                                Resident 1198781

                                                Verified Resident 2022 - 2023

                                                11/12/2023

                                                The quality of living here has decline drastically in the last year. The neighbors are nasty and leave trash out on the streets, on the balcony, in the breezeway. One week there were 2 couches around my apartment building for a few weeks and it… See More >
                                                Manager

                                                11/13/2023

                                                Preston Hills at Mill Creek
                                                Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like the opportunity to make this up to you. Please contact our manager at (855) 200-7519 so we can make your experience a positive one.
                                                Review Author Icon

                                                Resident 1195602

                                                Verified Resident 2023

                                                11/3/2023

                                                This is the first APT I have ever lived at and I am hoping they are not all like this one. The management is HORRIBLE. 3 or 4 people smoke pot everyday in my building and although I have complained countless times, they have done… See More >
                                                  Manager

                                                  11/5/2023

                                                  Preston Hills at Mill Creek
                                                  Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (855) 200-7519. We look forward to hearing from you.

                                                  Features & Amenities

                                                  Laundry
                                                  • Washer/Dryer
                                                  Parking
                                                  • Garage
                                                  Pets
                                                  • Animal type not listed Allowed
                                                  • Pet Allowed
                                                    Restrictions: Breed restrictions apply.. Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • Additional Storage
                                                  • BBQ and Picnic Area
                                                  • Breakfast Bar
                                                  • Built-in Computer Nook
                                                  • Business Center
                                                  • Ceiling Fan
                                                  • Concierge
                                                  • Disability Access
                                                  • DishWasher
                                                  • Disposal
                                                  • Fireplace
                                                  • Fitness Center
                                                  • Gated Access
                                                  • Hardwood Flooring
                                                  • High End Appliances
                                                  • Large Closets
                                                  • Playground
                                                  • Pool
                                                  • Private Balcony
                                                  • Private Patio
                                                  • Separate Informal Dining Area
                                                  • Tennis Court
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                                                  Leasing

                                                  Welcome to Preston Hills at Mill Creek Apartments in Buford, GA, a Choice Living Apartment Community featuring distinct living and spacious floor plans. Your pet-friendly home features fireplaces, large closets, private patios or balconies and in-unit washer/dryer to suit your lifestyle. Preston Hills at Mill Creek offers community amenities like valet dry-cleaning service, sports courts and a sundeck. You can spend your afternoons lounging by the resort-style pool, working out in our fully-equipped fitness center or trying your hand at our tennis and volleyball courts. We are located just minutes away from the Mall of Georgia, as well as a wide array of other shopping, dining and nightlife options. And you ll love being just down the road from the outdoor excitement and breathtaking natural beauty of nearby Lake Lanier, where you can enjoy some kayaking or a day of sun-soaked fun at Lanier World Water Park. Plus, our Buford apartments are conveniently situated near the I-85 freeway to make it easy for you to get where you re going in no time.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday: 09:00 AM - 06:00 PM
                                                  • Tuesday: 10:00 AM - 06:00 PM
                                                  • Wednesday: 09:00 AM - 06:00 PM
                                                  • Thursday: 10:00 AM - 06:00 PM
                                                  • Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  IRT Management, LLC

                                                  B
                                                  B
                                                  Communities
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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is Preston Hills at Mill Creek Rated?
                                                  Based on 297 number of votes by renters, Preston Hills at Mill Creek is currently rated 3.3 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Preston Hills at Mill Creek?
                                                  Preston Hills at Mill Creek is rated 2/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Preston Hills at Mill Creek is rated 2.1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  What are noise levels like at Preston Hills at Mill Creek?
                                                  Preston Hills at Mill Creek is rated 2.9/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                  How safe is Preston Hills at Mill Creek?
                                                  Preston Hills at Mill Creek is rated 1.9/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  How satisfied are residents with the neighborhood?
                                                  Preston Hills at Mill Creek is rated 3.8/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                  How satisfied are residents with the staff at Preston Hills at Mill Creek?
                                                  Preston Hills at Mill Creek is rated 2.3/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 48% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 117.62 days to their community reviews in the past year.
                                                  Who manages Preston Hills at Mill Creek?
                                                  IRT Management, LLC
                                                  What is the pet policy at Preston Hills at Mill Creek?
                                                  Animal type not listed Allowed
                                                  Pet Allowed
                                                  Restrictions: Breed restrictions apply.
                                                  Pet Limit: 2
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  1 Bed, 1.5 Baths
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  What is the move-in special?
                                                  Limited Time: Up to One Month Free! * Restrictions Apply. Offer is on select apartments and lease terms only. Pricing and offers are subject to change at any time. Offer cannot be combined with other specials or discounts.

                                                  Contact Property

                                                  Preston Hills at Mill Creek

                                                  March 2024

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                                                  Baths

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                                                  Preston Hills at Mill Creek is a 828 - 1,426 sq. ft. apartment in Buford in zip code 30519. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,400 - $3,330. Nearby cities include Sugar Hill, Suwanee, Braselton, Dacula, and Flowery Branch.

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