Review History for anonymous

Club Hill Apartments


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anonymous

prospectiveVisited 2011

10/1/2011

We didn't get a chance to live there, but this is a warning for those wanting too. My husband is a soldier and we were in need of a place ASAP. We found Club Hill and LOVED it when we saw it, the area was pretty (within the complex) and the buildings looked like a nice family place, since we have a toddler. We applied and slowly but surely after finding out there was some credit halts to approve us, communication on their end stopped for the most part. We did everything they asked us too, including paying off large past due bills my husband didn't even know existed within 30 minutes of them telling us they were out there. we called every day for three days (were originally told we could move in same day)and were told the same thing, they would have to talk to their manager. After becoming worried they just didn't want to tell us we were denied, we went around looking for other places. We found a MUCH better place and signed the lease within 30 minutes of finding it, moving in that SAME day! When we went down to Club Hill to get our deposit, my husband walks in and they tell him "OH! We -JUST- got you approved!", seeing as it was almost 4pm and they close at 5pm, I doubt it just happened.. Luckily I had found this site, saw all the problems, the management was friendly, but it was all flowers and sunshine until they saw his credit wasn't the best (even though we'd get money for rent from the militay), and then it was cold shoulders and forced smiles, they knew we needed something soon, we came in to check on the status, we'd call, but we kept being told they don't know anything even though the FIRST day we came in they told us we could move same day. Weird we got approved when my husband asked for the deposit back. Very glad we didn't get the place though, this place worked with us 100%, understood our needs and made sure we could move in when we needed too! So if you have credit troubles or any troubles on your application, please don't wait around on them try to find backups! We spent 2 of the 3 days doing everything they told us too, spending a good amount of time getting money orders and paperwork only to find a place that didn't give us a run around.

    Review 13 out of 33

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    Club Hill Apartments

    March 2024

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