| Number of reviews in the past 365 days | 4 |
| Percentage of reviews responded to | 100% |
| Average time to respond to reviews | 2.75 days |
50 Loch Haven Drive, Conyers, GA 30013
Ratings & Reviews (304 Reviews)
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• 2020 Not Recommended
Updated 05/23/2020
Reviewed 05/23/2020
Staff rude and non responsive. Lake is full of trash. Litter on sidewalks and in landscaping. Difficulty with application process. Staff not well versed on area resources. Hopefully other amenities will open soon.
Terraces at Fieldstone Apartments Manager25/25/2020
Hi Verified Resident 771503, We're disappointed to hear of the negative experience you had at Terraces at Fieldstone. I would like to get some more details about your experience with us. Please reach out to us at (770) 761-2188 when you can so we can address this situation directly. Thank you and have a great day. Terraces at Fieldstone
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• 2010 - 2020 Recommended
Updated 05/21/2020
Reviewed 05/21/2020
Quality experience.In a calm peaceful environment. Great to come home to. The landscaping is outstanding with scenic views of a 10 acre lake. My apartment is very spacious and maintenance is never an issue.Maintenance personnel are prompt and courteous also very knowledgeable.
Terraces at Fieldstone Apartments Manager25/25/2020
Hi Verified Resident 770922, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Terraces at Fieldstone. Thank you, and have a fantastic day! Terraces at Fieldstone
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• 2020 Recommended
Updated 05/20/2020
Reviewed 05/20/2020
The terraces is a wonderful place to live this far. The amenities are amazing and it feels like youre in a village by itself. Love the peacefulness and serenity. There is things to do as a family and places where you can just chill out and… See More
Terraces at Fieldstone Apartments Manager21/21/2020
Hi Verified Resident 770519, Thank you for your kind words and this wonderful review! We are happy you to read how much you enjoy living at Terraces at Fieldstone. Have a great day! Terraces at Fieldstone
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Resident • 2019 Not Recommended
Updated 09/23/2019
Reviewed 09/23/2019
Please do your research before deciding to move here. The grounds and the model are very convincing but the units are not what you see when you are taken by the Show unit. When I moved in to my "updated unit" my electrical sockets in the… See More
Terraces at Fieldstone Apartments Manager27/27/2019
Anonymous, we're disappointed to hear of the negative experience you had at our location. Please reach out to us at (770) 761-2188 when you can so we can address this situation directly. Thank you and have a great day. Nicky Glover Community Manager
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Resident • 2016 - 2018 Not Recommended
Updated 11/04/2018
Reviewed 11/04/2018
My husband and I lived at Terraces for almost 3 years. When we first took a look at this place, like everyone else we were captivated by the landscaping and the lake. But, after moving in we quickly learned that the beauty was only on the… See More
Terraces at Fieldstone Apartments Manager14/14/2019
Hi Anonymous, we regret to hear that you are displeased with your recent experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Community Manager Nicky Glover
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Resident • 2016 - 2018 Not Recommended
Updated 06/13/2018
Reviewed 06/13/2018
I've been waiting 3 weeks for maintenance to repair two leaking sinks while I am responsible for paying an increased water bill. The "security" gates are broken more than not. Stray cats are EVERYWHERE!! I didn't know when I first moved here they accepted Section 8… See More
Terraces at Fieldstone Apartments Manager20/20/2018
Thank you for sharing your concern. Our residents come first to us, so we would like to resolve this situation to the best of our abilities. In order to address your specific needs, please contact us at 404.948.1006 or [email protected] We look forward to speaking to you soon! Nicky Glover Community Manager
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Resident • 2017 - 2018 Not Recommended
Updated 05/29/2018
Reviewed 05/29/2018
This complex is not what everyone thinks it is. They show you these pictures online, they show you this "staged" apartment when you go to inquire about renting. This complex is a joke. 1. POT FEST! Everywhere you walk in this complex, you can smell marijuana!… See More
Terraces at Fieldstone Apartments Manager30/30/2018
Thank you for your feedback. In an effort to make improvements to our community, we are in the process of completing renovations (or construction). We apologize for any inconvenience this has caused you. If you have a specific concern, please contact us at 770-761-2188 or [email protected] so we can address your needs. Thank you! Nicky Glover Community Manager
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Amiee_W • Resident • 2018 Recommended
Updated 04/02/2018
Reviewed 04/02/2018
Great place to live. Maintenance is alway prompt and friendly. There is always an issue with the gate but is always fixed in a timely manner. Residents are kept up to date with current community happenings.
Terraces at Fieldstone Apartments Manager04/04/2018
Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents. Thanks again! We truly appreciate your feedback ! Nicky Glover Community Manager
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CALIGURL82 • Prospective Resident • Visited 2018 Recommended
Updated 02/05/2018
Reviewed 02/05/2018
I came in Saturday, February 3rd to tour the property. It was two people in the office. One was in the office that sits directly when you enter the office. One lady was walking around through the office. Not sure if she worked there or not.… See More
Terraces at Fieldstone Apartments Manager22/22/2018
Hello Caligurl82, we appreciate you taking the time to leave us this feedback. First let us apologize for the delayed response. Our goal is to present a positive, dignified and businesslike image at all times through our appearance, behavior, and interactions with others. If we failed to meet your customer service expectations, we sincerely apologize. Please contact us at 404.761.2188 or [email protected] so we can address your specific concerns. We look forward to speaking to you soon! Nicky Glover Community Manager
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Verified Resident 370329 • 2017 Recommended
Updated 11/29/2017
Reviewed 07/15/2017
Good experience. The only issue I can think of is that the air conditioning units are outside the bedroom windows. Because they are so large, they are extremely loud when they come on. They have actually interrupted my sleep because they are so loud. See More
Terraces at Fieldstone Apartments Manager16/16/2017
Thank you so much for the great review! We appreciate your feedback and we are thrilled that you chose to make Terraces at Fieldstone your home.
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Verified Resident 309036 • 1999 - 2017 Recommended
Updated 11/24/2017
Reviewed 02/08/2017
I wish they would replace the gas grills in front of building 17 or replace the small charcoal grill. Also clean the gutters once in a while so I do not have to walk through a waterfall when I am entering or leaving my apartment. See More
Terraces at Fieldstone Apartments Manager09/09/2017
At Terraces at Fieldstone, we value the feedback of our loyal residents and appreciate that you alerted us about this issue. Our staff works hard to offer top-notch service to our residents, and we sincerely apologize that your experience was not a reflection of that. Please feel free to contact or visit the leasing office directly, so that we can discuss your concerns.
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Verified Resident 285948 • 2016 - 2017 Recommended
Updated 11/24/2017
Reviewed 11/24/2016
Since living here my visitors gate access has only worked twice, its very inconvenience to always drive to the gate to let my visitors in. The office has not been able to correct this issue and my be the reason I do not renew my lease,… See More
Terraces at Fieldstone Apartments Manager25/25/2016
We really appreciate you taking the time to provide feedback. We take your concerns seriously. We would love for you to contact us in the office to discuss any outstanding issues. Please let us know what we can do to make your home here at Terraces at Fieldstone better.
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Verified Resident 283824 • 2015 - 2017 Recommended
Updated 11/22/2017
Reviewed 11/17/2016
Nice and quiet, management keeps residents informed what's going on in community, when request repairs, maintenance always on top of it. Management occasionally have events for residents, such as movie nite" $5 pizza night.
Terraces at Fieldstone Apartments Manager08/18/2017
Thank you for the amazing recommendation! We love hearing back from our residents, and feedback like yours helps us to know what we are doing right. Thank you so much for making Terraces at Fieldstone your home!
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Verified Resident 413873 • 2017 Not Recommended
Updated 11/02/2017
Reviewed 11/02/2017
Apartment was cleaned at eye level,when closely checked the bathrooms had black mole and kitchen cabinets insides were covered in some type of green power and leafy flakes.No response to any maintenance request
Terraces at Fieldstone Apartments Manager28/04/2018
Verified Resident, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.
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Verified Resident 413849 • 2017 Not Recommended
Updated 11/02/2017
Reviewed 11/02/2017
Management is very nice. However; the rent prices are too hogh and there needs to be many upgrades within this community. There are roaches and bugs that are continually inside the units and I am unsatisfied. I want to move. And I have only been in… See More
Terraces at Fieldstone Apartments Manager28/04/2018
Verified Resident, it's upsetting to hear that you did not receive the top-notch service we strive to provide. If you are willing to give us another chance, please reach out to us at (770) 761-2188 to speak to our manager directly.
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Verified Resident 412570 • 2017 Recommended
Updated 10/30/2017
Reviewed 10/30/2017
The apartment complex is well maintained. I like that it is a gated community. The property is kept clean and safe. Service requests are handled in a timely manner. The property always look emulate. I find the office staff to be very friendly and professional. They… See More
Terraces at Fieldstone Apartments Manager28/31/2018
Verified Resident, thank you for your kind review; we are happy to pass along your comments to the team here at Terraces at Fieldstone!
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Verified Resident 320229 • 1999 - 2017 Recommended
Updated 10/29/2017
Reviewed 03/13/2017
The experience has been generally peaceful and enjoyable. Probably the greatest source of conflict has been the result of residents with dogs. This was more of an issue during times when I owned a dog. But there are usually irresponsible people who will not clean up… See More
Terraces at Fieldstone Apartments Manager14/14/2017
Thank you so much for the great review! We appreciate your feedback and we are thrilled that you chose to make Terraces at Fieldstone your home.
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Verified Resident 370111 • 2017 Not Recommended
Updated 10/23/2017
Reviewed 07/14/2017
The community is feasible, location, amenities, and price. Some of the units are dated and could use an upgrade. I know that it takes time to bring each unit up to a certain standard and level. However, for the price there needs to be a sense… See More
Terraces at Fieldstone Apartments Manager15/15/2017
Thank you so much for the review! We appreciate your feedback and we are thrilled that you chose to make Terraces at Fieldstone your home. Please stop by or call the leasing office anytime to discuss any concerns or to make suggestions. Thank you for being a loyal resident!
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Verified Resident 409400 • 2017 Recommended
Updated 10/21/2017
Reviewed 10/21/2017
It is a very quiet community. The property has a Very beautiful lake. I enjoy walking my dog in the neighborhood. I feel very safe. I would absolutely recommend this community for first time apartment renters.
Terraces at Fieldstone Apartments Manager28/22/2018
Hi Verified Resident, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.
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Verified Resident 407225 • 2013 - 2017 Recommended
Updated 10/15/2017
Reviewed 10/15/2017
For the most part it is a nice community. However, they should let people with large dogs rent the bottom floor. We pay to much each month to not sleep in peace. And the last year the roaches start being a problem. See More
Terraces at Fieldstone Apartments Manager28/15/2018
Verified Resident, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.
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Verified Resident 404616 • 2017 Recommended
Updated 10/08/2017
Reviewed 10/08/2017
Overall ok, grounds are kept neat. Nice walking trail around the lake, pet friendly without breed restrictions, rent is a little high for the actual amenities. Office staff has been responsive and quick to respond to inquiries
Terraces at Fieldstone Apartments Manager28/08/2018
Hi Verified Resident, we are very happy to have provided you with such a positive experience!
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Diamond_G • Resident • 2017 Not Recommended
Updated 10/03/2017
Reviewed 10/03/2017
Please don't move here rent is expensive and apartments or not renovated! Staff have lack of knowledge about everything . CRYSTAL has mislead me numerous of times about amenities , prices , contract violations and ect. The apartments are beautiful on the outside but That's how… See More
Terraces at Fieldstone Apartments Manager28/06/2018
Diamond_g, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.
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Verified Resident 402050 • 2017 Recommended
Updated 10/01/2017
Reviewed 10/01/2017
It was wonderful and everyone was nice to me and my family as we moved in, they made us feel welcome and they made sure my family was okay with everything at our new home. Whenever I need to ask questions someone was always there to… See More
Terraces at Fieldstone Apartments Manager28/02/2018
Hi Verified Resident, thank you so much for your positive comments about Terraces at Fieldstone!
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Verified Resident 379723 • 2017 Recommended
Updated 09/29/2017
Reviewed 08/07/2017
Well the staff is great kristal Is a shaker and a mover get things done Dineroo the maintenance guy is very professional very patient becaue i am always sleeping after work or. Sleeping on my off day and he has no problem waiting a couple of… See More
Terraces at Fieldstone Apartments Manager30/08/2017
Thank you for taking the time to review our community! We're glad that Kristal and Dineroo made such a positive impression on your experience, as we hold our employees to a high standard. Thank you for being a loyal resident and please contact us or stop by the leasing office if you have any future questions or concerns.
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Verified Resident 392823 • 2017 Recommended
Updated 09/29/2017
Reviewed 09/06/2017
Two months at this location and everything so far is fine. I do not have any complaints concerning management or maintenance. The areas remain clean and orderly and the communications from management is good. See More
Terraces at Fieldstone Apartments Manager28/07/2018
Verified Resident, thank you for your kind review; we are happy to pass along your comments to the team here at Terraces at Fieldstone!
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