Number of reviews in the past 365 days | 21 |
Percentage of reviews responded to | 95.24% |
Average time to respond to reviews | 14 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 21 |
Percentage of reviews responded to | 95.24% |
Average time to respond to reviews | 14 days |
Hi Verified Resident, your wonderful feedback and rating mean a lot to us. We will send out a reminder about the importance of keeping our community clean. Thank you and have a wonderful day! Terraces at Fieldstone
Hi Verified Resident, Thank you for the recommendation and for taking the time to let us know how we did. We hope you have a great day! Terraces at Fieldstone
Hi Anonymous, Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like to have a better understanding about your experience. Here at Terraces at Fieldstone, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (770) 761-2188 to discuss ways we can better serve you in the future. Thank you and we look forward to hearing from you soon. Terraces at Fieldstone
Hello Verified Resident 871835, Thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We would like to have a better understanding about your experience. Please reach out to us at (770) 761-2188 at your earliest convenience and we will do our best to resolve this with you. Thank you again and have a wonderful day. Terraces at Fieldstone
Hello Verified Resident 396534, We appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day! Terraces at Fieldstone
Hi Verified Resident, We would like the opportunity to address your concerns. Please reach out to us directly at (770) 761-2188 when you have a chance. Thank you, and we look forward to hearing from you. Terraces at Fieldstone
Hi Verified Resident, Thank you so much for leaving a review about your experience. Usually the move in process is seamless, so we regret to hear that it was overwhelming for you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Terraces at Fieldstone
Hello Verified Resident 781675, We appreciate you taking the time to leave us this feedback. Our gates were recently repaired and we will continue to maintain cleanliness of the trash with the help of our residents. Thank you and have an amazing day! Terraces at Fieldstone
Hi Verified Resident 770519, Thank you for sharing your positive experience! Terraces at Fieldstone
Hi Verified Resident 830514, Thank you for sharing your positive experience! Have a great day! Terraces at Fieldstone
Hi Verified Resident 829711, Thank you for taking the time to give us your feedback. This will help us to continue making improvements that will enhance your living experience. It's always a good thing when our team does exceptionally well that they are rewarded with a promotion to further their careers. We are currently working on making needed repairs on the property, including the gate that was damaged from a vehicle entering through the exit gate. Thank you again for taking the time to let us know how we did. We hope you have a great day! Terraces at Fieldstone
Hi Verified Resident 821255, We're glad you had such a wonderful experience with us! Thanks for sharing! Enjoy your day! Terraces at Fieldstone
Hi Gwendolyn, Thank you for taking the time to let us know how we did. Please let us know what we can do to improve your experience in the future. We look forward to hearing from you and we hope you enjoy your day! Terraces at Fieldstone
Hi Verified Resident 805719, Thank you so much for your high rating and recommendations! Have an amazing day! Terraces at Fieldstone
Hello Verified Resident 788095, We appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day! Terraces at Fieldstone
Hi Verified Resident 786266, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Terraces at Fieldstone. Thank you so much for your feedback! We hope you have a great day! Terraces at Fieldstone
Hello Verified Resident, Thank you for taking the time to leave us a review! We are more than happy to assist you with your guest gate code. Please contact us or the manager directly to ensure we are meeting all of your needs to your satisfaction. Thank you again and have a great day! Terraces at Fieldstone
Hi Patrice, We regret to hear that you are displeased with your recent experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. When you have an opportunity, please reach out to the property manager at (770) 761-2188 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon. Terraces at Fieldstone
Hi Verified Resident 771503, We're disappointed to hear of the negative experience you had at Terraces at Fieldstone. I would like to get some more details about your experience with us. Please reach out to us at (770) 761-2188 when you can so we can address this situation directly. Thank you and have a great day. Terraces at Fieldstone
Hi Verified Resident 770922, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Terraces at Fieldstone. Thank you, and have a fantastic day! Terraces at Fieldstone
Anonymous, we're disappointed to hear of the negative experience you had at our location. Please reach out to us at (770) 761-2188 when you can so we can address this situation directly. Thank you and have a great day. Nicky Glover Community Manager
Hi Anonymous, we regret to hear that you are displeased with your recent experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Community Manager Nicky Glover
Thank you for sharing your concern. Our residents come first to us, so we would like to resolve this situation to the best of our abilities. In order to address your specific needs, please contact us at 404.948.1006 or [email protected] We look forward to speaking to you soon! Nicky Glover Community Manager
Thank you for your feedback. In an effort to make improvements to our community, we are in the process of completing renovations (or construction). We apologize for any inconvenience this has caused you. If you have a specific concern, please contact us at 770-761-2188 or [email protected] so we can address your needs. Thank you! Nicky Glover Community Manager
Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.
Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
N/A
823
N/A
The Boswell
N/A
1,155
N/A
The St Andrews
N/A
1,186 - 1,212
N/A
The Inverness
N/A
1,236
N/A
The Southerness
N/A
1,367
N/A
The Royal Troon
N/A
1,429
N/A
The Avalon
N/A
1,470
N/A
The Royal Aberdeen
Terraces at Fieldstone sets the standard for style and comfort in one of Conyer's most beautiful locations. This luxurious apartment community is situated amidst lush landscaping, mature trees, and a beautiful 10 acre lake with a fountain and gazebo. Inside our gates enjoy the sparkling pool and sundeck, relax in the sauna, stroll along the walking trail or play on the lighted tennis courts. Experience lakeside living at it's finest!
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