Review History for anonymous

Village at Almand Creek

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anonymous

Resident 2011 - 2016

6/24/2016

I have been here for over 5 years and now "Under New Management..." My Car, along with others were stolen, and coincidentally the only night the gate camera did not work was the same night it and other cars were stolen. Management never called be back to update me on what was found. Sorry but as much as i pay, we deserve more concern from them.
Manager

6/24/2016

Village at Almand Creek
Dear Mr. Russell, It was a very unfortunate and isolated incident that happened the night your truck was stolen. It was not a coincidence that the camera were not recording, it was just an unfortunate situation. All of camera monitors were showing their respective locations on the screen, and we had no way of knowing that they were not recording. We are working on getting the problem resolved. My Assistant Manager Ashanti Johnson spoke with you several times after the incident, and I apologize if you feel you did not get the proper follow-up. We are very concerned with all activity that happens at our community. If need any further assistance or have any questions or concerns, please do not hesitate to give me a call. Thank you, Odessa Gauntt Community Director Village at Almand Creek 1825 Parker Road Conyers, GA 30094 770-922-1927- Office 770-922-4416- Fax

Review 8 out of 80

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Village at Almand Creek

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