What are noise levels like at Summit Crossing?

The community is rated 3/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Summit Crossing?

The community is rated 2.3/5 stars, signifying moderate satisfaction on average.

How safe is Summit Crossing?

The community is rated 2.5/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood

The community is rated 3.5/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 3.3/5 stars, which is considered being very effective on average.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 5.75 days to their community reviews in the past year.

Who manages Summit Crossing?

Preferred Residential Management

What types of floor plans are available?

1 Bed, 1 Bath and 1 Bed, 1.5 Baths and 2 Beds, 2 Baths and 2 Beds, 2.5 Baths and 3 Beds, 3 Baths and 3 Beds, 3.5 Baths

Ratings & Prices for Summit Crossing, Cumming, GA

Renter Ratings

Noise	N/A
Grounds	2.3
Safety	2.5
Office Staff	1.5
Maintenance	3.3
Neighborhood	3.5
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	4

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	5.75 days

Ratings & Reviews (268 Reviews)

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Firat_O • Resident • 2020

11/13/2020

If I could I would give 0 star, this is a very bad apartment complex,my apartment flooded because of their mistake,they damaged my new furniture and did not pay a penny,they didn't even charge carpet in the apartment during this pandemic time ,I am concerned about… See More

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Summit Crossing Manager

11/16/2020

We are sorry to hear about your apartment flooding. In such situations, we always want our residents to get back to feeling at home as quickly as possible. We are also sorry about the damaged furniture and the inconvenience. If you would like to discuss your review further, please reach out to our office. We would like to see what we can do to help you in this situation

Rel 565669 • vrp • 2018 - 2020

07/30/2020

**PLEASE READ** I would love to write a positive review after living here for several years (twice now) but after the experience I just had I will never live here again nor recommend this complex to anyone. I missed the 60-day notice mark by a few… See More

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Summit Crossing Manager

08/05/2020

Hello, we appreciate you sharing your concerns with us. We take pride in providing our residents with professional and attentive service and would be more than happy to discuss your review in greater detail to ensure your concerns are addressed to your satisfaction. At your earliest convenience, please reach out to our manager directly at [email protected] We apologize for any inconvenience and look forward to speaking with you.

Resident • 2014 - 2020

07/01/2020

**PLEASE READ**I'm not one for writing reviews, but last week was such a disappointing realization, I feel it is my duty to inform incoming renters. Please hold out for something better. They are absolutely not willing to work with you in ANY WAY. I live in… See More

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Summit Crossing Manager

07/08/2020

Hello, we appreciate you sharing your concerns and are disappointed to hear we have not met your expectations. We take pride in providing our residents with professional and attentive service, and would be more than happy to discuss your review in greater detail to ensure your concerns are addressed to your satisfaction. At your earliest convenience, please reach out to our manager directly at [email protected] We apologize for any inconvenience and look forward to speaking with you.

Anderson Barker • Former Resident • 2020

07/01/2020

Beware! The community hates kids but love dogs. Don't come here if you have kids because your kids cannot ride their bikes or even play in the community without being harassed by the management. A lot of families left this community due to constant harassment. This… See More

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Summit Crossing Manager

07/08/2020

Hi Anderson, thanks for reaching out. We work hard to provide a wonderful community for all and apologize for any inconvenience this has caused you. If you have a moment, we would like to discuss this with you in more detail so we can make sure to make the necessary adjustments for both your comfort and that of all our pet residents. Thank you for your time and we look forward to connecting!

Verified Resident 740196 • vrp • 2020

01/29/2020

The community is too old and needs some renovations, Not so clean and some of the basic amenities are not available. it is not justified for the rent they charging. there is not enough parking space too. See More

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Summit Crossing Manager

02/03/2020

Thank you for sharing your thoughts. Our team appreciates your feedback about our grounds because we are always looking for ways to improve things. If you have any concerns you'd like to discuss in greater detail, please feel free to visit our office. Your comfort and satisfaction are our top priorities!

Verified Resident 731898 • vrp • 2019

12/28/2019

Connie help a lot for move in date.Thanks a lot,Connie help a lot for move in date.Thanks a lotConnie help a lot for move in date.Thanks a lotConnie help a lot for move in date.Thanks a lotConnie help a lot for move in date.Thanks a lot… See More

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Summit Crossing Manager

01/02/2020

Hi there, and welcome to Summit Crossing! It is such a pleasure to provide you with the quality service you deserve. We are proud to have you as a resident, and we look forward to making your time with us worthy of 5-stars!

Verified Resident 730796 • vrp • 2019

12/24/2019

Value for price is good, location is awesome, maintenance is great. There are a lot of dogs and I like that, dog-friendly is important to me. The pool is amazing and always clean. Whenever I had issue maintenance acted quickly.

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Summit Crossing Manager

12/27/2019

We are pleased to hear that our community and location is the perfect fit for your lifestyle. Thank you for taking the time to review our community, and we look forward to exceeding your expectations for many years to come!

Verified Resident 730657 • vrp • 2019

12/23/2019

I moved here Aug 2019 - from that time no issue with any maintenance. Communication is too good with all the staff members- they are helpful and give total value about our opinion, requests. I strongly recommend this place to others

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Summit Crossing Manager

01/02/2020

Hi there! Thank you for choosing our community as your new home. We value your residency, and we will keep working hard to maintain your happiness here at Summit Crossing.

Verified Resident 730556 • vrp • 2018 - 2019

12/23/2019

Love Connie she was helpful from my first visit. Connie stayed in touch with availability. I Also think the staff helping with fixing the apartment with any concerns are grateful for everything See More

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Summit Crossing Manager

01/08/2020

Thank you for sharing your perspective. We appreciate your shout-out to Connie because she is an all-star on the team! Take care.

Verified Resident 730382 • vrp • 2019

12/22/2019

This is a great, safe, clean and beautiful place to live. The staff is very friendly and always helpful and the location can't be beat! I've been happy here so far. The landscaping is well maintained and I have a beautiful view of the pool! See More

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Summit Crossing Manager

01/08/2020

Dear Resident, thank you for taking the time to highlight our community! We work hard to ensure you're always proud to call Summit Crossing "home" and it's very rewarding to learn you're happy residing with us. We promise to keep up the good work but if you ever need anything, please don't hesitate to reach out!

Verified Resident 730149 • vrp • 2018 - 2019

12/21/2019

The walls are too thin between you and your neighbors. You can hear conversations. The gate is broken more lately than fixed. Parking is an issue. The pool is nice. The apartment is spacious. The entryway was not kept up. See More

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Summit Crossing Manager

12/22/2019

Dear Resident, thank you for your review. We're disappointed to read that you haven't had the best experience in our community thus far. We'd appreciate the opportunity to improve your stay with us. Please stop by our office so that we may discuss your concerns and arrive at some immediate solutions.

Verified Resident 508732 • vrp • 2018 - 2019

12/21/2019

Great place to live. The staff is first rate and responds promptly and professionally to all concerns. The Leasing Manager is wonderful. Grounds are always well-kept. I have always felt safe here. The maintenance staff is awesome as well.

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Verified Resident 562853 • vrp • 2018 - 2019

12/20/2019

This community has friendly, decent neighbors and is very safe. The management team always takes care of the tenants. It is located in good traffic and in a good school district. I'm so happy to be able to walk to the grocery, theater and shopping mall… See More

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Verified Resident 729913 • vrp • 2019

12/20/2019

You guys treated us nice. Love location nice looking community clean place.employees are great Hope too live here for a long time. Community is quite and well lighted which love so far utilities have been real cheap. See More

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Summit Crossing Manager

01/08/2020

Thank you for your kind words! We want you to be at home at Summit Crossing so we're happy to know that you feel taken care of by our team!

Verified Resident 422231 • vrp • 2011 - 2019

12/20/2019

I've had many very good experiences at this community. I find there are plenty of parking spaces, except during the weekends over the Summer. The staff is very friendly and my maintenance requests are usually completed within 24 hours. My neighbors are respectful of the community… See More

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Verified Resident 729795 • vrp • 2019

12/20/2019

All good except for the laundry by the pool. Looks like that is addressed in last one month. ...........................................................

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Summit Crossing Manager

01/08/2020

Thank you for sharing your thoughts! Our team appreciates the high rating. Please visit our office if you would like to chat about anything!

Verified Resident 106404 • vrp • 2018 - 2019

12/20/2019

Good & Safe Community. This is our second year in Summit Crossing, and we are happy to be here with other friendly residents. Our kids are especially satisfied with their great friend group in this community.??????

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Summit Crossing Manager

12/20/2019

We're thrilled to know that you and your loved ones are enjoying living at Summit Crossing! We appreciate you sharing your experience and look forward to continuing to have you as a happy resident!

Verified Resident 415811 • vrp • 2016 - 2019

12/20/2019

Overpriced, crowded and no parking, don't allow more then one guest to visit the pool, kids can't ride bikes, dog poop everywhere, told not to talk to other residents, non friendly neighbors and no grass for animals

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Verified Resident 728395 • vrp • 2019

12/16/2019

I live in the Phase II community of Summit Crossing. You really get that neighborhood community feeling. I love seeing the children riding their bikes and residents taking strolls around the neighborhood. The actual unit is impressive; very modern and clean. We have not had a… See More

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Summit Crossing Manager

12/20/2019

What a wonderful review! We appreciate you highlighting what you love about Summit Crossing and thank you for choosing our community to call home.

Verified Resident 728323 • vrp • 2013 - 2019

12/16/2019

I live in a townhome at Summit Crossing, and it feels more like a house because I have two stories. They've updated the faucets and toilets to conserve water, and if you need something fixed they are very quick and efficient. A few years ago, we… See More

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Summit Crossing Manager

01/08/2020

Wow, thank you for the amazing review of Summit Crossing! Our team is happy to learn that you are loving your experience here. It's our goal to make sure that our residents are comfortable and satisfied! We'll be sure to keep up the dedicated work.

Verified Resident 728286 • vrp • 2019

12/16/2019

its a nice place to live with excellent environment and schools, close by stores and entertaining places. Closer to highway which help to avoid so much time on road to reach the highways. Definitely i would recommend to my friends too. See More

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Summit Crossing Manager

01/08/2020

Thank you so much for your recommendation! We're delighted to know that you're happy with our overall community and that our location is perfect for everything you need!

Verified Resident 728270 • vrp • 2019

12/16/2019

Nice area close to 400 with a good family-oriented community. Staff is nice and easy to work with and the units are exceptional in quality. The layouts they offer for town homes at the price they were offered was what convinced us to move in.

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Summit Crossing Manager

01/08/2020

Thanks so much for taking a moment to share your wonderful 4-star rating with us! Our helpful team works diligently to ensure that all our residents feel right at home in our community, and we're so happy to be able to prove our helpful service to you. We're always here when you need us, so please don't hesitate to reach out!

Verified Resident 728250 • vrp • 2019

12/16/2019

Great location, safe area, and great value for the money. The apartment was beautiful when we moved in, and although the kitchen was rather small, we have very much enjoyed living here. Thank you Summit Crossing!

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Summit Crossing Manager

01/08/2020

It's our pleasure! Thank you for sharing your review, we appreciate your feedback and look forward to continuing to provide you with a wonderful home!

Verified Resident 611832 • vrp • 2019

12/16/2019

I have had a great experience at summit crossing. From day one, our leasing agent Connie was absolutely amazing. She answered all of our questions, and made us already feel at home the day we toured. We haven't had any issues with our apartment. We love… See More

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Summit Crossing Manager

03/07/2019

Thank you for your praise. At Summit Crossing, our residents are our first priority and we love to hear that this was clear to you given our exemplary service. Please do not hesitate to contact our office if you should need any assistance during your time in our community.

Verified Resident 639043 • vrp • 2019

12/16/2019

This is a nice neighborhood, rent not too crazy and pets are allowed. Neighbors are nice, but if you don't like pets it's probably not a good choice as there is alot of barking. Also gates are broken frequently, carpet throughout the house making it impossible… See More

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Summit Crossing Manager

05/14/2019

Thank you for taking the time to leave a review. While our team is pleased to read that you are satisfied overall, it is disappointing to hear your complaints about the paint job along with pests. We invite you to reach out to our property manager directly at [email protected] to discuss the contents of your review. We hope to connect quickly so that we may sign you up for pest control and solve any issues that you may be experiencing.

•

Updated Review

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Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
768
Available
Avail.
N/A
Model
1A

View Floor Plan

Price
Price
N/A
SQ. FT.
800
Available
Avail.
N/A
Model
G1 B

View Floor Plan

Price
Price
N/A
SQ. FT.
857
Available
Avail.
N/A
Model
1 C

View Floor Plan

Price
Price
N/A
SQ. FT.
875
Available
Avail.
N/A
Model
G1 D

View Floor Plan

Price
Price
$1,060 - $2,071
SQ. FT.
725
Available
Avail.
2 Units
Model
G1 A

View Floor Plan

Price
Price
$1,091 - $1,579
SQ. FT.
768
Available
Avail.
1 Units
Model
G1 F

View Floor Plan

Price
Price
$1,148 - $2,089
SQ. FT.
850
Available
Avail.
2 Units
Model
G1 C

View Floor Plan

Price
Price
$1,175 - $2,218
SQ. FT.
963
Available
Avail.
2 Units
Model
G1 E

View Floor Plan

Price
Price
$1,233 - $2,835
SQ. FT.
768
Available
Avail.
1 Units
Model
Phase II-Unit 1A

View Floor Plan

Price
Price
$1,315 - $1,999
SQ. FT.
768
Available
Avail.
1 Units
Model
Phase II - 1A Renovated

View Floor Plan

1 Bedrooms, 1.5 Bathrooms

Price
Price
N/A
SQ. FT.
901
Available
Avail.
N/A
Model
Phase II-Unit 1B Renovated

View Floor Plan

Price
Price
$1,223 - $2,820
SQ. FT.
901
Available
Avail.
1 Units
Model
Phase II-Unit 1B

View Floor Plan

Price
Price
$1,275 - $2,334
SQ. FT.
864
Available
Avail.
3 Units
Model
1B

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,332 - $1,896
SQ. FT.
1,093
Available
Avail.
2 Units
Model
2A

View Floor Plan

Price
Price
$1,409 - $1,988
SQ. FT.
1,170
Available
Avail.
1 Units
Model
G2 A

View Floor Plan

Price
Price
$1,558 - $2,176
SQ. FT.
1,225
Available
Avail.
1 Units
Model
G2 B

View Floor Plan

2 Bedrooms, 2.5 Bathrooms

Price
Price
N/A
SQ. FT.
1,152
Available
Avail.
N/A
Model
Phase II-Unit 2C

View Floor Plan

Price
Price
N/A
SQ. FT.
1,496
Available
Avail.
N/A
Model
2 G

View Floor Plan

Price
Price
$1,372 - $1,943
SQ. FT.
1,152
Available
Avail.
3 Units
Model
2 C

View Floor Plan

Price
Price
$1,374 - $1,983
SQ. FT.
1,155
Available
Avail.
1 Units
Model
2 D

View Floor Plan

Price
Price
$1,441 - $3,355
SQ. FT.
1,128
Available
Avail.
5 Units
Model
Phase II-Unit 2B

View Floor Plan

Price
Price
$1,453 - $2,045
SQ. FT.
1,093
Available
Avail.
1 Units
Model
2 B

View Floor Plan

Price
Price
$1,521 - $3,630
SQ. FT.
1,128
Available
Avail.
3 Units
Model
Phase II-Unit 2B Renovated

View Floor Plan

3 Bedrooms, 3 Bathrooms

Price
Price
$1,882 - $3,562
SQ. FT.
1,750
Available
Avail.
2 Units
Model
G3A

View Floor Plan

3 Bedrooms, 3.5 Bathrooms

Price
Price
$1,892 - $5,738
SQ. FT.
1,610
Available
Avail.
1 Units
Model
Phase II-Unit-3CG

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Summit Crossing offers unique one, two and three bedroom rental townhomes as well as one, two and three bedroom traditional apartment homes in a beautiful setting that combines the comforts of home with superior resident services and outstanding community amenities. Enjoy the convenience of living just minutes from great shopping, dining, and entertainment.

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