Review History for anonymous

Clairmont Reserve


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anonymous

Resident 2013 - 2015

12/6/2015

I moved here in 2013. It was wonderful then, but has clearly gone downhill in the last two years. Many of the amenities that they advertise aren't accurate anymore - free printing, for example - at least 80% of the time I go to print something, the printer is out of ink, and when I ask to have it refilled, they shrug and say they're out, too bad. Similarly, of the five exercise machines in the gym, two were left broken and nonfunctional for months this year despite multiple requests from myself and other residents to have them fixed. Overall service has gone down over the years as well. They now have a rule that all packages that are not picked up within 10 days are automatically sent back, despite their open admittance that the postman is notoriously bad about actually leaving a notice in your mailbox telling you that you have a package. Too bad, your problem. And if someone sent you a birthday surprise or a gift that you weren't expecting, and had no idea to pick up? Too bad, your problem. Oh, and their leasing office is no longer open on weekends at all, meaning that if you work any kind of long day shifts, you have no way of picking up packages, end of story. Again, your problem. It's a bummer, because it's really an excellent location, but we'll definitely be packing up and moving this year for the reasons listed above, and I can't see myself recommending it to too many other people.

    Review 16 out of 103

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    Clairmont Reserve

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