Cortland Viridian
#9,520 #15 #637

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Cortland Viridian

3421 North Druid Hills Road, Decatur, GA 30033
(285 Reviews)
$1,242 - $2,017/mo
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Floor Plans & Pricing

1 Bedroom

Primrose

1 Bed, 1 Bath | 610 sq. ft.

$1,320

8 Available Units

See Floor Plan Details

Gardenia

1 Bed, 1 Bath | 680 sq. ft.

$1,390

6 Available Units

See Floor Plan Details

Iris

1 Bed, 1 Bath | 545 sq. ft.

$1,242

3 Available Units

See Floor Plan Details

Magnolia

1 Bed, 1 Bath | 840 sq. ft.

$1,565

3 Available Units

See Floor Plan Details

2 Bedrooms

Savannah

2 Beds, 2 Baths | 1,210 sq. ft.

$1,953

9 Available Units

See Floor Plan Details

Jasmine

2 Beds, 1 Bath | 1,100 sq. ft.

$1,867

2 Available Units

See Floor Plan Details

Wisteria

2 Beds, 2 Baths | 1,225 sq. ft.

$2,017

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C+
C+

Renter Ratings

C+

Review Ratings

Noise

3.0

Grounds

3.0

Safety

3.0

Office Staff

3.0

Maintenance

3.0

Neighborhood

2.5

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

2

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B+

Average time to respond to reviews

5 days

View Community Timeline
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Cortland Viridian Reviews

(279)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

prospectiveVisited 2024

2/14/2024

Cortland viridian the worst appartement in Georgia!

I had a terrible experience with Cortland Vivian Apartments when I applied for a lease. Despite informing them that I wanted to cancel my application because of discrimination and racism during application process, they tried to force me to pay a fee in order to… See More >
Manager

2/16/2024

Cortland Viridian
Hello, We are disappointed to hear about your experience with Cortland Viridian. We take allegations of discrimination and racism very seriously and assure you that we do not tolerate any form of discrimination in our application process. Regarding your application, we want to clarify that decisions are made based on our selection criteria and the information provided in the application. Your application was denied based on factors outlined in our selection criteria, and we regret any inconvenience this may have caused. Regarding the payment issue, we understand that there was an instance of insufficient funds for the application and administrative fees. We provide a deadline for resolving such matters, and unfortunately, the payment was not made within that timeframe. Our goal is to provide a fair and transparent application process for all applicants. We regret that your experience with us did not meet your expectations and appreciate your feedback. If you would like to discuss this matter further or have any questions, please feel free to contact us directly at viridian@cortland.com. -Your Cortland Viridian team
Review Author Icon

Resident 1152559

Verified Resident 2023

6/22/2023

The community is kind. We had to leave a large couch outside near the staircase for a night because we could not get it in. Nearly everyone in the building approached us offering help or advice or their own move in stories. Our upstairs neighbors… See More >
    Manager

    6/30/2023

    Cortland Viridian
    Hello, Thank you for taking the time to leave us a review and rating. We are excited to hear that you had a great experience with us. We strive to provide positive experiences and are happy that you decided to call us home. - The Team at Cortland Viridian
    Review Author Icon

    Tony529

    Resident 2021 - 2023

    2/24/2023

    Love living here

    I have lived here for 2 years and love it. The property is great for walking my dog. I love to attend all of the events, especially when they have free food. Tracy and Alex are so nice and my neighbors are super friendly. My… See More >
      Manager

      2/27/2023

      Cortland Viridian
      Hello, we know you have many choices in where to live and we are happy that you have chosen Cortland Viridian as your home. Please don't hesitate to stop by the office any time; we'd be happy to see you! - Your team at Cortland Viridian
      Review Author Icon

      anonymous

      Resident 2023

      2/22/2023

      Exceptional

      Cordell is amazing! He is very kind & so helpful and made my move in process very smooth. He addressed all my requests in a timely manner and gave me a personalized experience. I would give his service a 10/10.

        Manager

        2/25/2023

        Cortland Viridian
        Hi, thank you for recognizing all the hard work that Cordell does around here! We are truly lucky to have them on our team. We're always here for you if you need anything at all. - Your team at Cortland Viridian
        Review Author Icon

        anonymous

        Resident 2021 - 2023

        2/21/2023

        Great staff and community

        I have been in this community for a little over a year now. I transferred my lease and although the process of a lease transfer is generally stressful, the staff was very helpful in easing my nerves and working with me. Any issues we had… See More >
          Review Author Icon

          anonymous

          Resident 2021

          10/26/2021

          Please reconsider renting here if you do not wish to live with mold in your apt. I have experienced mold in my studio apt for the last month and a half. besides a temporary treatment I have received little to no help in remedying the… See More >
            Review Author Icon

            Tiana_R

            Resident 2019 - 2020

            6/2/2020

            I fell in love with Viridian after coming to a friend's pool party last summer. I was pleasantly surprised to find out the inside is just as nice as the outside. The community is pretty safe, I've haphazardly forgotten to lock my door until hrs.… See More >
              Review Author Icon

              anonymous

              Resident 2019 - 2020

              3/13/2020

              Do NOT live here. New management knocks on your door unannounced, sends multiple emails a day in a way that borders on harrassment, and there are roaches EVERYWHERE. Pest problems are never ending, with large roaches and Palmettos entering the apartment every single day. In… See More >
                Manager

                3/17/2020

                Viridian by Cortland
                Dear Anonymous, We want to thank you for taking the time to provide us with feedback in your recent survey, because it is through the consideration of our residents’ honest opinions that many of the continuous improvements to our community are realized. Thank you for bringing several issues to our attention and giving us an opportunity to address them. If there are items in your home that have not been addressed, we would be happy to resolve them for you. Our entire service team is trained extensively in pest control and backed by licensed entomologists. Many times it may require multiple applications to fully resolve a pest concern. In regards to the notifications, we want to ensure that we are keeping our residents in the loop on any emergencies or events happening in the community. However, you do have the option to turn off certain notifications or all if you would like. If you would like assistance in this, we would be happy to help. Again, we value your feedback. If there is anything we can do to assist you, we are available at the office or via email at viridan@cortland.com. Always a pleasure, Viridian by Cortland
                Review Author Icon

                Resident 694439

                Verified Resident 2019

                9/13/2019

                Sign a lease after June and July, not during. Your rent will stand a good chance of being cut in HALF. Pretty counter tops and nice sinks but cheap floors that scratch easy and cheap paint that will stain if you so much as lean… See More >
                  Manager

                  9/13/2019

                  Viridian by Cortland
                  Thank you, for taking the time to share your thoughts with us. We're sorry to hear you've not had a great experience here so far. Our rental rates are based on a number of factors including the market rate of similar style homes in the area. Due to the number of factors that go into it, rates can change on a day to day basis. We'd love this opportunity to address any concerns you may have. At your convenience, please contact us directly at viridian@cortland.com or 404.633.0373 to address your concerns. Thank you, Viridian Team
                  Review Author Icon

                  Resident 693262

                  Verified Resident 2018 - 2019

                  9/11/2019

                  The place is nice, the apartments are very nicely laid out in terms of floor plans and appliances both. Not a great fan of the staff, but honestly how often do you have to interact with your leasing office staff?

                    Review Author Icon

                    Resident 685135

                    Verified Resident 2019

                    8/25/2019

                    The Viridian is an amazing property with a great staff in place. I love the location and the amenities are awesome. I would recommend anyone to come visit the team here. Best apartment community I've ever lived in!

                      Review Author Icon

                      Resident 683597

                      Verified Resident 2019

                      8/21/2019

                      I would not recommend this complex to anyone. In fact, I know several fellow residents already looking to leave. The complex is beautiful in theory, but the lived day-to-day experiences leave a lot to be desired.

                        Manager

                        8/23/2019

                        Viridian by Cortland
                        Hello, We are disappointed to hear that you have not had a more positive experience with us at Viridian. I would be happy to help address any of your concerns. Please feel free to give us a call at 404.633.0373 so that we can better assist you. We look forward to hearing from you and turning your experience around! -Your Team at Viridian
                        Review Author Icon

                        Resident 675459

                        Verified Resident 2019

                        8/7/2019

                        Just to repeat previous comments: I like our apartment but the flies in the fridge and broken glass in the dishwasher were not good first impression. Also, discovering we had a screened porch instead of a sunroom was a massive blow as we had been… See More >
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                          Resident 673528

                          Verified Resident 2019

                          8/5/2019

                          The staff is friendly and always there to help! The community is quiet and amenities are easily accessible and, for the most part, enjoyable. The apartment homes are nice on the inside; they have been updated, and feel very modern. The only downside is lack… See More >
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                            Resident 670171

                            Verified Resident 2018 - 2019

                            7/27/2019

                            I put in a request about an infestation of fruit flies in my apartment despite my numerous efforts to get rid of them. The service member came by and said everyone is having the same problem and they have no sprays to fix it. He… See More >
                              Manager

                              7/29/2019

                              Viridian by Cortland
                              We are disappointed to hear that you did not have a more positive experience with us at Viridian by Cortland. I am hopeful that the visit you received later in the afternoon on Friday did help with correcting some of your concern with pest control. The licensed Entomologist has ordered professional grade fruit fly traps. The traps should arrive in the next few days. It will take a few days to resolve once the treatment protocol is in place, due to the pest being flying insects. We will continue to follow-up with you until the issue is resolved to your satisfaction. I look forward to speaking with you on Monday to see if there has been any improvement since we spoke on Friday. We appreciate your honest feedback, as we are always looking for ways to improve. Donna Milam Community Manager donna.milam@cortland.com
                              Review Author Icon

                              Resident 659949

                              Verified Resident 2019

                              7/3/2019

                              I seriously have no complaints. I am from Alanna and have lived here several times over the last 10 years and I must say this is by far the best apartment complex. I dont remember how I stumbled upon it but Im very glad I… See More >
                                Manager

                                7/3/2019

                                Viridian by Cortland
                                Thank you for such a positive review and recommendation about Viridian by Cortland!! We appreciate the amazing feedback about the community and the team. We are happy that you have loved and enjoyed living at the community. Have a great day! The Team at Viridian by Cortland
                                Review Author Icon

                                Resident 655213

                                Verified Resident 2019

                                6/21/2019

                                I absolutely love this community! Love my apartment and all of the beautiful amenities. The upkeep is well and staff are delightful with helpful information and fun events! I would highly recommend this community to anyone.

                                  Manager

                                  6/21/2019

                                  Viridian by Cortland
                                  Thank you for such a positive review and recommendation about Viridian by Cortland!! We are happy that you have loved and enjoyed living at the community. Have a great day! The Team at Viridian by Cortland

                                  Updated Review

                                  Review Author Icon

                                  anonymous

                                  Resident 2018

                                  3/21/2019

                                  I have absolutely LOVED living here! The community has beautiful amenities and the apartments have all the latest finishes. Most of all, the staff is incredible. They all know you by name and are there for you no matter what you need. Overall, I highly… See More >
                                    Manager

                                    4/1/2019

                                    Viridian by Cortland
                                    We're happy you found our staff to be so supportive during your experience here at Viridian by Cortland! Thank you for taking the time to share this great review. Please let us know if we can ever be of assistance. Have an amazing day! The Team at Viridian by Cortland, viridian@cortland.com
                                    Review Author Icon

                                    anonymous

                                    Resident 2019

                                    3/21/2019

                                    Best living experience yet! From day 1 I have loved every minute here. Shout out to everyone in the office and everyone that works hard daily around the grounds and in the apartments homes, making sure everything is exceptional!

                                      Review Author Icon

                                      anonymous

                                      Resident 2018 - 2019

                                      3/21/2019

                                      There are so many things to love about Viridian by Cortland. the woodland setting, the friendly and helpful staff and the beautifully designed living space. I lived in a lovely 2/1 with a patio overlooking the greenbelt and loved the tranquil setting, yet just minutes… See More >
                                        Manager

                                        4/1/2019

                                        Viridian by Cortland
                                        Thank you so much for your positive comments about Viridian by Cortland! We are sorry to hear you had to leave, but glad you had such a good experience here. Best Wishes from the Team at Viridian!

                                        Updated Review

                                        Review Author Icon

                                        Tracy_S443

                                        Resident 2019

                                        3/21/2019

                                        Viridian is a beautiful quiet place to live. I absolutely love it! The staff is so welcoming and helpful ??. My favorite thing about living here is of course my home but also the pool and clubhouse. I love showing it off to family and… See More >
                                          Manager

                                          4/1/2019

                                          Viridian by Cortland
                                          Tracy, we are so happy to read such a great review about Viridian by Cortland! Thank you for your kind review; we are happy to pass along your comments to the rest of the team! Have a great day! The Team at Viridian by Cortland, viridian@cortland.com
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                                          Resident 615960

                                          Verified Resident 2018 - 2019

                                          3/15/2019

                                          My apartment is infested with bugs despite having maintenance come and spray for them. Also, my laundry room has mold growing in it and smells of it. Additionally, from all the rain we have recently received I have noticed that it comes in through my… See More >
                                            Manager

                                            3/19/2019

                                            Viridian by Cortland
                                            Hello, I am very sorry to hear that you have experienced these difficulties in living at Viridian. We would really appreciate you contacting us regarding your concerns in your home. It is our desire to have all work orders completed and or addressed within 24 hours of submission. Some of your concerns should be addressed immediately in order to prevent additional damage to your home. We work with in-house pest control backed by licensed entomologists. Delivering this service in-house allows us to get to your pest related service requests faster and more thoroughly. Pest control treatments do take time to take effect and can require follow up treatments. We apologize if you are receiving notices regarding the valet trash can being left in the breezeway. Unfortunately without you reaching out to us we may not be aware that the trash can located near your door is not yours. We will be happy to discuss with the Valet Waste Team and Maintenance Team and make them aware of the concern. Please contact the office at 404.633.0373 or viridian@cortland.com for scheduling. Your input on any customer service issues is appreciated so that we can provide appropriate associate training. Thank you for leaving feedback. Donna Milam, Community Manager
                                            Review Author Icon

                                            Resident 613409

                                            Verified Resident 2019

                                            3/9/2019

                                            I love my actual apartment, the fixtures are up to date and the unit is spacious and the rent is affordable. The staff is nice and I also enjoy the community amenities. However pest control is a problem.

                                              Manager

                                              3/12/2019

                                              Viridian by Cortland
                                              Hello, I am very sorry to hear that you have experienced these difficulties in living at Viridian. We work with in-house pest control backed by licensed entomologists. Delivering this service in-house allows us to get to your pest related service requests faster and more thoroughly. We would be happy to schedule treatments for your home. Please contact the office at 404.633.0373 or viridian@cortland.com for scheduling. Your input on any customer service issues is appreciated so that we can provide appropriate associate training. Thank you for leaving feedback. When it is convenient for you I would like to have the opportunity to meet with you to see if there is anything in addition that you may need help with. Donna Milam Community Manager
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                                              Resident 609645

                                              Verified Resident 2018 - 2019

                                              2/28/2019

                                              Service requests should be addressed in a timely and respectful manner. The quality of customer service should also improve. The appearance of the grounds are decent. The pest control needs to be improved as well. No excuses.

                                                Manager

                                                3/6/2019

                                                Viridian by Cortland
                                                Hello, I am very sorry to hear that you have experienced these difficulties in living at Viridian. We work with in-house pest control backed by licensed entomologists. Delivering this service in-house allows us to get to your pest related service requests faster and more thoroughly. Our records indicate your request was handled within 24 hours, during the time period you requested, and well under our 48 hour guarantee. Pest control treatments do take time to take effect and can require follow up treatments. We would be happy to schedule additional future treatments for your home. Please contact the office at 404.633.0373 or viridian@cortland.com for scheduling. Your input on any customer service issues is appreciated so that we can provide appropriate associate training. Thank you for leaving feedback. Rhonda S., Resident Services Manager
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                                                anonymous

                                                Resident 2015 - 2019

                                                2/1/2019

                                                It was one of my worst experiences living in this community. The staff are extremely rude and not professional at all, they lack communication skills, they renovations going on for about 2 years!! So you could not use any amenities.

                                                  Manager

                                                  2/13/2019

                                                  Viridian by Cortland
                                                  Hello, We pride our team for their timely and courteous communication with residents and apologize if you feel we fell short with you. Our associates are knowledgeable with the terms of our leases and communicating the details of terminating the lease that all residents sign and agree to at move in. We are always happy to provide you with a copy of your lease if you need to review the terms of an early termination and the reasons for any added fees for terminating your lease early. Cortland completed renovations to the community to make it the beautiful place to live and play that it is today. Renovations do come with some inconveniences and residents were offered a full month of free rent, as well as a reduction in market price when they transferred to a newly renovated home. Those concessions were also offered to offset the inconvenience of accessibility to the amenities while they received a fresh new look. We appreciate your feedback as any feedback is an opportunity to learn and improve. If you have any further questions or concerns, please reach out to us at viridian@cortland.com at your convenience. Best Regards, Rhonda S., Resident Services Manager

                                                  Features & Amenities

                                                  Pets
                                                  • Dogs Allowed
                                                    Fee: $500. Rent: $40. Restrictions: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Carnario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordsire Bull Terrier, or Bull Terrier).. Pet Limit: 2
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                                                  • Cats Allowed
                                                    Fee: $500. Rent: $40. Restrictions: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Carnario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordsire Bull Terrier, or Bull Terrier).. Pet Limit: 2
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                                                  Other
                                                  • 24/7 Management
                                                  • 45 Day Move-in Guarantee with No Penalty
                                                  • Clubhouse
                                                  • Dog Park with Agility Course
                                                  • Fitness Center
                                                  • Fitness Classes
                                                  • On-Site Maintenance
                                                  • Outdoor Poolside Oasis
                                                  • Renovated Community
                                                  • Resident Car Care Center
                                                  • Tennis Court
                                                  • Transfer Guarantee with Cortland.com
                                                  • Two Resort Style Swimming Pool
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                                                  Leasing

                                                  Located minutes away from major employers like the CDC and Children s Healthcare of Atlanta, our Cortland community delivers Decatur living to your doorstep. Designer features like granite countertops and stainless steel appliances will make you proud to call any of our renovated studio, one and two-bedroom apartments home. Convenience to Toco Hills Shopping Center and I-285 makes your everyday routine a breeze. And when you re considering your weekend plans, you have plenty of options nearby. Explore all the local shopping and dining options of Downtown Decatur. No matter what your day looks like, you ll come home to the hospitality and service of a community team dedicated to you.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday: 10:00 AM - 06:00 PM
                                                  • Tuesday: Closed
                                                  • Wednesday: 10:00 AM - 06:00 PM
                                                  • Thursday: Closed
                                                  • Friday: 10:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Cortland

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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is Cortland Viridian Rated?
                                                  Based on 285 number of votes by renters, Cortland Viridian is currently rated 3.6 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Cortland Viridian?
                                                  Cortland Viridian is rated 3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Cortland Viridian is rated 3/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                  What are noise levels like at Cortland Viridian?
                                                  Cortland Viridian is rated 3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                  How safe is Cortland Viridian?
                                                  Cortland Viridian is rated 3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                  How satisfied are residents with the neighborhood?
                                                  Cortland Viridian is rated 2.5/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                  How satisfied are residents with the staff at Cortland Viridian?
                                                  Cortland Viridian is rated 3/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 5 days to their community reviews in the past year.
                                                  Who manages Cortland Viridian?
                                                  Cortland
                                                  What is the pet policy at Cortland Viridian?
                                                  Dogs Allowed
                                                  Fee: $500
                                                  Rent: $40
                                                  Restrictions: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Carnario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordsire Bull Terrier, or Bull Terrier).
                                                  Pet Limit: 2
                                                  Cats Allowed
                                                  Fee: $500
                                                  Rent: $40
                                                  Restrictions: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Carnario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordsire Bull Terrier, or Bull Terrier).
                                                  Pet Limit: 2
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths

                                                  Contact Property

                                                  Cortland Viridian

                                                  March 2024

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                                                  Cortland Viridian is a 545 - 1,225 sq. ft. apartment in Decatur in zip code 30033. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,242. Nearby cities include Avondale Estates, Clarkston, Stone Mountain, Conley, and Ellenwood.

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