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Heritage Lake



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Office Staff
Resident 2007 Not Recommended
Reviewed 01/24/2007
I NEVER MOVED IN THANK GOD! But when the staff in the leasing office started looking in apartment finder magazines to find a better place for me I knew I should run! I had the worst experience EVER there. That damn property manager is the biggest BI there could be. The management SUCKS!!! I was waiting for 4 weeks to move in (they told me the apartment would be ready in three days)!!! I gave them half a months rent plus the app fee, plus the processing fee and they deposited the money and it has been another whole 4 weeks and I am still waiting for my almost $500 back!!! The property manager cussed me out and then apologized to me for being a "BI" off top!!! Is this the way that a business woman is supposed to act? I contacted Headquarters and I was cussed out AGAIN by the Executive Vice President of the BI club! LOL!!! The leadership from the top down to the bottom SUCKS!!!! Please RUN!!!!!! Dont waste your time, nor money, and DEFINATELY DO NOT SIGN A LEASE!!!!! THEY EXTERMINATED AND TWO DAYS LATER THERE WAS A HUGE HUGE HUGE COCKROACH IN THE TUB.......THEY TOLD ME, "DONT WORRY ABOUT IT, THAT CAME FROM OUTSIDE!!"....again I will say......PLEASE RUN!!!! Dont give them your money, they dont deserve it!!! BOYCOTT ALL THE HIGHLAND PROPERTIES!!!!!!!
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Heritage Lake

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