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Kenridge

3893 Kensington Road, Decatur, GA 30032
(50 Reviews)
$947 - $1,457/mo

Kenridge Reviews

(50)

2.1 rating

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50 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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isaac_c142

Resident 2024

5/29/2024

I left a five-star review a few months ago wish I could take all those stars back. Moved in in Jan 26. We showed proof of rentals insurance that is paid monthly since day one we have still been getting charged a $25 fee every month for not having insurance even after we proved it with multiple emails. I even attached a screenshot of our rental insurance that dates back to the moving day that I sent to the office staff and to the regional manager. We are also being charged $70 for sewer. Sent emails and phone calls to the office asking how do they calculate sewer not to mention there are tenants out here that know of no such bill. A little over a month ago I reached out to a RPM regional manager at another location which was out of state that was really concerned of what was happening and she forward my emails and concerns to the regional manager of this property. And included the regional manager in the emails only to find out that I was blocked I also attach a screenshot of being blocked on this review. To anybody in upper management you can… See More>
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    anonymous

    Resident 2021 - 2022

    7/28/2023

    THE ABSOLUTE BEST!

    Encountering Shante was like a breath of fresh air. Shante was polite, courteous, & patient to ALL my concerns & needs. She exemplified amazing integrity skills & was fully operating out of empathy for others! She was not only resourceful but she showed impeccable leadership skills! Shante is the way to go!

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      onnilache@gmail.com

      Resident 2017 - 2023

      1/7/2023

      Flooded apartment and they refuse to fix it and place us in another!!

      On Christmas our apartment flooded and we lost everything. No one came to stop the water until the next day Decatur 26th. We were pushing waves of water out all night praying it would stop. We called the emergency maintenance line no one came We kept calling no one came. We looked to see where the water was coming from & it was the pipe for the sprinkler system. That's when we called Dekalb County Fire Rescue Department being its the sprinkler system and they did mandated routine check in each building at least once a year I knew if anyone could turn it off maybe it would be them. Not knowing we could hear them when they looked at the pipe the response from one of the Caucasian personnel who seemed to be in charge for the ALL listened to him was "We not dealing with this ----." ?? they left water still flowing into the house. I stay in Kenridge Apartment Homes have been staying here for 6 years!!! SIX YEARS!!!! ALWAYS PAID MY RENT!! NEVER HAD ANY VIOLATIONS!! WE were told someone would come out to fix it they came it took 2days. Here we are January… See More>
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        anonymous

        Resident 2019

        3/22/2019

        Because it is a amazingly quiet neighborhood! We stay to ourselves for the most part and we have been living here 3 years and really no complaints! To each is own for those who do not like it ok but I actually live it!+

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          Unhappynewresident

          Resident 2017

          10/10/2017

          I had visited this community in hope that I would call it my new home. I was given a tour of the model it was clean neat and the apartment was spacious.I was impressed that they told me that every apartment will look exactly as the model. I leased it left my money and waited . I was approved got move in date. Come to move in i was told I needed to wait one more week. I said no my things were on a truck already to move. They still pushed my date to the next day cause the unit was not ready. I had to hold my rental truck a second day. Moved in the next day. I go to inspect the apartment and it was infested with roaches. Absolutely not I was not moving in. I was now displeased with what I got. I asked to get another apartment the leasing agent said no. Had to keep my things on the truck for a third day because it was a weekend management was mot therevcome Monday I spoke with management she then tried to make it right for me . by giving me another unit that was… See More>
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            anonymous

            Resident 2017

            2/12/2017

            Nasty noisy neighbors, the straight projects in DC, do not move there it's all about getting you in and taking your money maintanence is slow about fixing things and considering the neighborhood you would think it's a nice environment but don't get fooled.

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              Keiva1

              Resident 2016 - 2017

              2/12/2017

              Omg management so rude and care only about getting you in the unit (money) im a current resident my apartment is infested with mold (black mold) i went to management about this but was told there's no mold and leave my air dont turn it off?? .... I was grabbed to the entrance of the apartments taking in near by bushes and raped at gun point walking to the store. whatever you do... do not take on to this soft sweet voice they. Are going to give you ..when you call in trying to get an apartment.. It is fake!!!.. maintenance is the worse they switch up somebody new every. Week it's horrible but im moving soon and just wanted you to know... what youre getting into its.. all about the money they don't care who they move in... i tried to send picture but it won't allow

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                sevans513

                Resident 2015 - 2016

                12/14/2016

                DO NOT MOVE HERE! We had one of the worst experiences in apartment renting with Kenridge apartments in Decatur. We should've read other reviews before moving here but, we failed to do so. The management are rude. The maintenance or should I say lack there of is awful. The apartment we were told that we would be receiving we did not get. We asked for an upstairs apartment and ended up downstairs. Our window had a bullet hole in it and we were told it would be fixed before move in (it delayed the move in). We did not move into our apartment on the day they prorated to us. The price changed 3 times upon signing the lease (which I had to sign over again because the price was quoted wrong). And not due to the move in date but, because the leasing staff miscalculated it. The communication between the leasing agents are practically non-existent. So nothing was completed when we moved in. I'm still waiting on countertops & bathtub reservicing (I fear won't ever get done). Upon all of this the place is infested with roaches. I have never lived with roaches so of course it's unimaginable.… See More>
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                  jasblak31

                  Resident 2014 - 2016

                  10/21/2016

                  DO NOT RENT HERE!!! YOU HAVE BEEN WARNED! I will give you my pro's and cons. I have lived here two years now and am getting tf outta here at the end of this lease, which can NOT come fast enough (help me GOD). Pro's: Neighbors keep to themsleves and most I've met are friendly and nice. I have honestly had not witnessed or heard of any crime IN these apartments. For THAT I am grateful. The walls aren't paper thin. The only time I hear my neighbor upstairs is if they yell really loud (which the mom is constantly doing), and even then, I can't really make out whats being said. But stomping and bumping furniture IS heard clearly. CONS::The office staff changes constantly and they are all rude! You will constantly hear shooting from the apartments and areas nearby. There are at least two to three cop cars parked at the gas station nearby or in the driveway of the apartments at night frequently (which is not so bad when you think about it). Upon moving in, my apartment was not move-in ready, and the proper crew never came back after moving in to tidy things up. Maintenance… See More>
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                    anonymous

                    Resident 2014 - 2016

                    6/3/2016

                    I concur with the resident who rated the apartment complex on 12/27/15. I initially selected the apartments for someone else to move into because their credit was bad and needed somewhere decent to live. They appeared to be well-kept for the amount of rent that they charge and did not appear to be a "safety" issue. However, the resident is correct about Dian's behavior. She is not professional as one would think and behaves as if she has a personal financial investment in these apartments. Do not be "tricked" by her soft voice and demeanor. If you choose to live here, please, please take photos of everything that you have an issue with before moving in and document "everything" that happens. It will be your only saving grace when you move out because she will try to charge you for any and every little thing that is wrong with the apartment... as if it were not that way when you moved into it! Take videos as well since they do not have a "mediation" agreement in the lease you will be at their mercy. Know that you have been warned!

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                      anonymous

                      Resident 2015

                      12/27/2015

                      My name is Denise Johnson I've been living here at Kenridge Apts since Oct 9th 2015 in disbelief and disgusted with the decision that I moved here to this dump ------ hood ratched apts. I have never experience anything like this before with any so called property manager owner Dian Paulen because this lady thinks she holds the Deed to these mold infested ------ apts I had to call the Dekalb police on this lady and her maintenance supervisor for continuing entering my apt when I was not there her and her followers Entourage staff crew or what I call them is suckers grown --- Men tipping toeing around this lady like she's made of gold if I had to work under those types of conditions I would seek employment else where because this lady thinks she can treat and talk you how ever she wants to until me and my daughter had to bring her back to reality and let her know you got the right one's now who is not afraid to stand up to you I'm sure she got a clear picture of who she's dealing with now I guess she thought I was her everyday average… See More>
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                        Smh113

                        Resident 2014 - 2015

                        10/9/2015

                        I've been here for almost 2 years, smh and as soon as the my lease is up I'M OUT OF HERE!!! The property manager has the worst attitude, she seriously should be replaced with someone more professional and less "ratchet". She doesn't care and she doesn't pretend too. I have NEVER been late on my rent and yet she is still very snappy, with anyone that comes into the office.! I've been in the office several times to get things fixed, but it seems as if my maintenance request never make it to the right person.the only time I can get help if I call the emergency maintenance hotline.The receptionists is very sweet, I would rather talk to her than anyone. Maintenance wise.. I don't know what they would do without Carleto (I believe that his name) he's the ONLY one who sincerely cares.. anytime I call emergency maintenance he always shows up no matter the time!

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                          tiyroland86

                          Resident 2015

                          7/20/2015

                          I have lived here for 2.5 years now. I have to make it my decision to know everyone i need to know to have them do their jobs. Project manager, Receptionist, Emergency contacts, Security Guards and the maintenance men. I have all they're Personal numbers to contact them if any thing happens because this is where i live. I call them with a complaint as well as go and see them with the complaint because its where i live at. They don't have to do anything for you if you don't complain about what they have to do as you as a tenant at the end of the day. All they see you is a tenant and a renter at the end of the day. If it doesn't bother you, it won't bother them. So you have to stay on them like they're children to get anything done. I have locked the door in my room and the next day they came to open it, My disposal has broken and it took them less then 48 hours to get it done. so i can have complaints if and only if I don't say anything. But I will make sure my apartment… See More>
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                            anonymous

                            Resident 2013 - 2015

                            2/20/2015

                            They fix up the model apartment to look really nice but the actual apartment that you move into is horrible. I live here with my mother and ever sinced we moved in we have been trying to get a new or at least fully functional stove. That hasn't happened yet! There was a huge stain on the carpet that they said would be cleaned and also, they said they would fix the vinyl floors in the kitchen that were lifting. Well, they never did anything. We scrubbed the carpet ourselves and used a rug to cover up the section in the kitchen. The maintenance guys are useless; they have no idea what they're doing. This is really frustrating. The water pressure is really bad now, it wasn't when we moved in. I assume they did that to save on money so they can add more trees to make the complex look better. Trying to wash dishes or brush your teeth is a pain it takes much longer. The people in the leasing office look real nice and act real nice the even renovated their office. Oh, don't even try putting anything on your patio because it will be gone.… See More>
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                              anonymous

                              Resident 2013 - 2014

                              1/29/2015

                              I lived here with my pregnant wife for a year and could not wait to get out! This was our first apartment and I regretted it. From the beginning maintenance would not fix anything, When I told them about the screens that were broken and uneven I was told that the office probably would not want to fix it so I might as well get used to it. They didn't fix my dishwasher, closet doors or bathroom. My stove didn't even work! They would just drive around pretending to work and when they did come they used $10 DIY (do it yourself) products from Home Depot or Walmart that I could have used myself. I complained many times to the office but nothing changed. The staff is friendly and dress very nice but they are fake. They will show you a model and promise to have things done in time and promise a pleasant experience but it's not. DO NOT MOVE IN HERE. Especially if you have kids. There are always parties that end up in fights and cops being called, there are gunshots almost every night ! The neighbors just post outside of their apartments being nosey all day,… See More>
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                                anonymous

                                Resident 2014

                                12/17/2014

                                I moved here in may2014.this is my first apartment and my biggest regret.The day I came to pick up the keys I was told I owed $500 due to a staff members mistake,i paid.I was taken to a apartment that wasnt prepared, was told to come back in a hour so that the apartment could be properly cleaned.I arrived two hours later to find clothes under the bathroom sink and dishes in the dishwasher.After cleaning the apartment myself i informed the office that my bedroom closets doors kept falling down,till this day my closet doors are against my bedroom wall.Hot water is scarce(5min. showers).Last week I saw security looking through my patio blinds,i reported it to the office and i was told he was doing his job because a neighbor complained about a dog.I have spiders and other unknown creatures in my apartment..worst experience ever!!!

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                                  lynn0990

                                  Resident 2012 - 2013

                                  6/10/2014

                                  I use to live here in 2012. Just wanted to see if anything has changed because when we were leaving they were doing renovations and was under new management. I see its still the same though. (based on new reviews) When I lived here we had bugs everywhere! Maintenance was slow and you had to call 3/4 times before someone came. We had mold and the neighbors upstairs were very noisy. Our ceiling fell down and it took them forever to fix it. smh Gun shots were being fired, mainly in the back and in the neighboring apartments. The gate never worked. They gave us a key as if it was going to start working soon but it didnt. I was glad to get out of their alive.

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                                    2012atl

                                    Resident 2012 - 2013

                                    6/1/2014

                                    We lived in this apartment complex for a year from 2012 to 2013. Pros: The initial impression of the apartment was good, but that was because we only saw it in the day light. The management does their best, I suppose. The rent was very cheap. Cons: Gunshots were frequent, my neighbors had dogs who kept barking through the night (although there supposedly is a no-pet policy). This is not a safe neighborhood. The gates did not work the entire year we were there. They sold drugs downstairs. Even the kids were very violent - a kid started beating another one with a wooden spike and none of the adults did anything to intervene but just watched. We used the laundry facility and while we had left our laundry in the drier, someone had dumped out clothes out, put theirs in, dried their clothes, and then out ours back in (they left a sock and some underwear with our clothes though...) Any package that was left at our door was stollen. My husband got his tag from his car stollen. Most of the community is African American. I happened to be not. When I walked down to the office, I got racial slurs yelled at… See More>
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                                      anonymous

                                      Resident 2014

                                      5/9/2014

                                      I've been living here almost two uhh y2k UKyears and at first the apartment looked good but after a while you will see that they didn't take the time to properly sand and clean certain fixtures before They did any painting. I had rent money stolen from the drop box my first year of being here. work orders never get done if they do they only patch things up. the manager is always to busy for conversation at least thats what she tells them to say. mold everywhere. word to the wise keep looking cause this aint the place. I will be moving this summer.

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                                        thuya09

                                        Resident 2012 - 2014

                                        4/29/2014

                                        Before i begin let me say you will have a HARD TIME getting internet service to come out here , I had a internet telemarketing job I had to quit because no Internet companies would provide service for me , they claimed they could not pick up signal or there was a cap on how many residents in the apartment complex that they could offer service to . Anyway if you're looking for all electric then yes ,considering most surrounding apartments are electric and gas. For the most part that is about it! It's notthe worst , but I personally would not recommend it . The staff is very very very RUDE, they treat tenants like crap . The prior management company was great but the new Harvest Property is ridiculous. Maintenance is sorry . I had water leaking through my roof every time it rained real bad. BIGGG water bugs every where and strange creatures hear and there . The walls are cheap , paint is cheap . You hear everything through your walls. And they did not properly seal holes in the walls so there was smoke in my apartment all the time . Now I… See More>
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                                          anonymous

                                          Resident 2013 - 2014

                                          4/8/2014

                                          I move in for 6 month but I can wait to move out . Bed Bugs spiders you name it nothing never.been done I have to buy my own stuff to destroy them .Noise over my head I go to the office to let them know nothing been done gate is not working this place to gatto please I will not recommended no one to move in this complex

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                                            Hyppocryt99

                                            prospectiveVisited 2014

                                            4/7/2014

                                            I will not recommend no one to live on this place bed bugs all over spider's nose over your head. Can not sleep @ Night go to the office talk to them is't like you talking to the wall call the headquarters in Connecticut same -------- I can't wait to move out in this ------- place to getto for me

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                                              HURRYMAY

                                              Resident 2013 - 2014

                                              2/6/2014

                                              we moved in in feb. 2013. The first time I opened the blind to the patio it hit the floor and broke I still have no blinds. The oven will only work on broil so I cannot use it and it has been reported 5 times with no results!!!! After moving in they said my hot water heater was broken which I did not think was the case. The floor flooded and after 3 weeks of no hot water they finally replace the hot water heater and vacummed up the water. The next day we sloshed through water that covered our feet again!!! It was the air conditioner that was leaking into the apartment not the hot water heater!!! Duh I tried to tell them!!! This time they cut out a big piece of which has never been replaced as promised. They did not get the water up so my apartment smells stall and moldy and is frayed and curling up. People work on their cars so oil is all over the carpet. The place is full of roaches. They are crawling out of the light switches,in the oven in the fridge they are crawling all… See More>
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                                                anonymous

                                                Resident 2013

                                                5/31/2013

                                                I have been living in Kenridge Apartments for 2 years and I can't wait to move. I live in the back where there is constant noise, gunfire going off, kids throwing rocks and hitting people's cars. Maintenance is very slow when it comes to repairs and have bad attitudes. I have observed one maintenance person sleeping in an vacant apartment when he was suppose to working and leaving the garbage can in the hallway. I lived in Kenridge back in my 20's and the experience then is definitely not the same as in my 30's. I am moving hopefully when my lease is up in Oct., but I do recommend this apartment community to no one. The rent may be cheap, but remember you get what you pay for!!!!!!

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                                                  anonymous

                                                  Resident 2007 - 2013

                                                  2/20/2013

                                                  I am a long term resident. I have seen many come and go. The New Management is doing a lot of good things around the apartment complex. Gates are working. Play area for kids is fixed. Cameras around. The pool is open in the summer! I like it here. I was thinking about not renewing my lease, but I decided that with all the changes, I would stay. Management & Maintenance are doing a good job over here. I'm not saying there will never be problems, because everywhere's got issues. But, for me, I love it!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bed, 1 Bath

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Beds, 1 Bath

                                                    See Floor Plan Details

                                                    2 Beds, 2 Baths

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    D
                                                    D

                                                    Renter Ratings

                                                    D+

                                                    Review Ratings

                                                    Noise

                                                    2.5

                                                    Grounds

                                                    2.0

                                                    Safety

                                                    1.0

                                                    Office Staff

                                                    1.5

                                                    Maintenance

                                                    2.5

                                                    Neighborhood

                                                    2.0

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    D+

                                                    Number of reviews in the past 365 days

                                                    2

                                                    Manager’s Review Engagement

                                                    F

                                                    Percentage of reviews responded to

                                                    0.00%

                                                    Manager’s Review Reply Time

                                                    F

                                                    Average time to respond to reviews

                                                    N/A

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Rent: Required
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: What is security like?

                                                    Frequently Asked

                                                    Based on 50 number of votes by renters, Kenridge is currently rated 2.1 out of 5 stars.
                                                    Kenridge is rated 2/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Kenridge is rated 2.5/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Kenridge is rated 2.5/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Kenridge is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Kenridge is rated 2/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Kenridge is rated 1.5/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Rent: Required
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths

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                                                    Kenridge

                                                    June 2024

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                                                    Kenridge is an apartment in Decatur in zip code 30032. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,457. Nearby cities include Avondale Estates, Clarkston, Stone Mountain, Conley, and Ellenwood.

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